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Manages clinic reception duties including patient check-in, checkout, and appointment scheduling. Ensures efficient clinic operations by coordinating provider schedules and handling patient insurance and co-pay collections.
Requirements
Requires at least one year of clerical experience in a medical or customer service setting. Candidates must have knowledge of basic medical terminology and experience with computer data entry.
Full job description
Job Overview
Maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. Assists with phones and schedules future appointments and/or procedures. Utilizes strong customer service skills and promotes the UMPhysicians' philosophy of patient centered care to meet the needs of all visitors/guests. Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurance information and oversees the clinic lobby/patient waiting area. Arranges any accommodation or interpreter services needed for the patient visit. Helps coordinate provider schedules and appointments. Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times.
Responsibilities
Receives patient into clinic and notifies patient care.
Appointment Management/Telephone Management
Demonstrates ability to resolve front desk issues such as patient complaints, tracking missing forms.
Verifies patient demographic and insurance information.
Collects co-pays, prepares patient receipt and A/R deposit entry. Maintains and sends daily log to Business Office.
Accurately coordinates and schedules future appointments and/or procedures using the practice management system.
Utilizes directories, paging, and voice mail systems.
Communicates patient information to business office as needed.
Required Qualifications
Knowledge of basic medical terminology
Knowledge of environment of care and infection control policies.
1 year clerical experience in a medical or customer service setting
Previous computer entry experience with ability to learn new applications and work processes.
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Related keywords
Medical TerminologyPatient Centered CarePractice Management SystemInsurance VerificationCo-paysHealthcare AdministrationClinic OperationsPatient SchedulingEnvironment Of CareInfection Control
Fairview Health Services is Minnesota’s choice for healthcare. We’re an industry-leading, award-winning, nonprofit offering a full network of healthcare services. Our broad network is designed to be ready for our patients’ every need, while delivering quality care with compassion.
Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.
We’re built on a tradition of compassionate care. This is our home, and our patients are our neighbors. We’re here to heal, we’re here for you.
We are part of M Health Fairview, an expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine.
Together, we’re expanding access to world-class, patient-centered care through our 10 hospitals, 60 primary care clinics, specialty clinics, pharmacies, home care, hospice, and medical transportation service.
Fairview also operates the Ebenezer senior living communities and offers Employer Solutions such as EAP and pharmacy benefit management.
Search for jobs and apply at https://www.fairview.org/careers.
Offices: 2450 Riverside Ave, Minneapolis, MN 55454, US
HealthcareHospitalPrimary Care ClinicHealth SystemSpecialty ClinicChildren's HospitalSenior LivingUrgent CareMental health careand Nonprofit
Based on 1196 listings with disclosed salaries, most administrative jobs in Minnesota pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Minnesota right now?
There are currently 5,454 open administrative positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Minnesota?
Companies currently hiring include Mayo Clinic, Fairview Health Services, Children's Minnesota, Hennepin Healthcare, Baseline Fitness, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Minnesota?
Yes — 980 of the 5454 open administrative positions offer remote or hybrid work (227 remote, 753 hybrid).
How do I apply for Administrative jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.