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Jobs at illumifin (Now Hiring) — 9 open

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Virtual Interviewer RN - A

Eden Prairie, Minnesota, United States · Remote Solely

Mid level

The nation's leading administrator of long-term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. …

Skills: Virtual Interviewing, Nursing Assessment, Data Entry, Geriatric Nursing, Mental Health Nursing

illumifin logoillumifin

Telephonic Interviewer - A

Eden Prairie, Minnesota, United States · Remote OK

Entry level

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. …

Skills: Telephonic Interviewing, Data Collection, Documentation, Microsoft Office Suite, Typing (40 WPM)

illumifin logoillumifin

Customer Care Professional (Bilingual in French)

Eden Prairie, Minnesota, United States · Remote OK

Entry level

The nation's leading administrator of long-term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. …

Skills: French Language, Customer Service, Call Center Operations, Scheduling, Data Entry

illumifin logoillumifin

Clinical Claims Care Coordinator I - A

Eden Prairie, Minnesota, United States · Remote OK

$60k/yr

Mid level

illumifin is an insurance technology company and third-party administrator that designs, develops and delivers tech-enabled insurance policy management software and services that provide unrivaled value for insurers. We …

Skills: Clinical Assessment Review, Care Planning, Chronic Illness Certification, Geriatric Care, Case Management

illumifin logoillumifin

Claims Intake- Long Term Care

Eden Prairie, Minnesota, United States · Remote OK

Mid level

The nation's leading administrator of insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. WE ARE THE KIND…

Skills: Claims Processing, Customer Service, Microsoft Office, Documentation, Insurance Policy Review

illumifin logoillumifin

Telephonic Interviewer - A

Eden Prairie, Minnesota, United States · Remote OK

Entry level

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. …

Skills: Telephonic Interviewing, Data Collection, Documentation, Microsoft Office Suite, Typing

illumifin logoillumifin

Claims Manager - LSW or RN

Eden Prairie, Minnesota, United States · Remote OK

Mid level

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. …

Skills: Claims Evaluation, Chronic Illness Certification, Case Management, Customer Service, Microsoft Office

illumifin logoillumifin

Senior Underwriter

Eden Prairie, Minnesota, United States · Remote OK

$70k/yr

Mid level

The nation's leading administrator of long-term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. …

Skills: Underwriting, Risk Analysis, Medical Terminology, Clinical Judgment, Time Management

illumifin logoillumifin

Temporary Underwriter

Eden Prairie, Minnesota, United States · Remote OK

Mid level

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative. …

Skills: Underwriting, Medical Terminology, Risk Assessment, Time Management, Communication Skills

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Virtual Interviewer RN - A

illumifin

Eden Prairie, Minnesota, United States • Remote Solely

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Mid level

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  • Full-time
  • professional certificate
  • Posted 7d ago
  • ~40 hrs/week
  • Remote in Minnesota, United States

Responsibilities

Conduct virtual interviews with insurance applicants to collect health history and care needs using a pre-determined script. Accurately document and submit this information to Underwriting and insurance carriers for review.

Requirements

Requires an unrestricted multi-state/compact RN license and at least one year of experience in geriatric or mental health nursing. Candidates must possess basic math skills and a typing speed of at least 40 words per minute.

Full job description

The nation's leading administrator of long-term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity, learning and initiative.

WE ARE THE KIND OF EMPLOYER YOU DESERVE.

illumifin is a leading provider of business process outsourcing for the insurance industry, managing over 1.3 million long-term care policies for the nation's largest insurers. We also provide clients with unique risk management insight built upon our proprietary long term care databases.

The Virtual Interviewer RN is responsible for performing virtual interviews collecting information for clients who have applied for insurance coverage. We are looking at a schedule of Mon-Fri 9a-6p, with 1 day working 10a-7p CST.

VIRTUAL INTERVIEWER RN RESPONSIBILITIES

  • Conducts virtual interviews for insurance company applicants or claimants in a quiet, professional environment without interruptions and/or distractions.
  • Receives calls from Assessment Services Call Center to complete interviews with Long Term Care applicants with a pre-determined script.
  • Collects concise, accurate documentation on client’s health history and care needs by asking follow-up questions when needed.
  • Accurately enters data and documents history and lifestyle information essential to the Underwriting and Claims process using pre-determined, scripted follow-up questions.
  • When necessary, tactfully refocuses clients and/or contacts on information required.
  • Completes all interviews in a timely manner, according to department guidelines.
  • Submits document to Underwriting for review for applicants and to insurance carrier for review for claimants.
  • Handles technical and complex intake calls.
  • Uphold the principles of compliance as outlined in the Code of Conduct, Employee Handbook and related policies and procedures. Supports and participates in the mandatory Corporate Compliance Program training initiative on an annual or more frequent basis, as required.
  • Meet established quality and production expectations communicated by the department.
  • May be required to attend department and organizational meetings.
Qualifications

Virtual Interviewer RN Minimum Qualifications

  • Unrestricted RN license.
  • Must have a multi-state/compact state license
  • Must type at least 40 words per minute.
  • Basic functional math skills.
  • Performs work accurately and efficiently under deadline pressures.
  • Heavy electronic contact with both customers and internal company staff.
  • Heavy keyboard and computer use.
  • One or more years’ experience with geriatric and/or mental health nursing and assessment experience.

The base pay for this position is starting at $28/hour depending on experience and qualifications.

Related keywords

RN LicenseLong Term Care InsuranceUnderwritingClaims ProcessCompact State LicenseHealthcare AssessmentBPOMedical IntakeGeriatricsMental Health

About illumifin

LinkedInVisit site
Industry
Insurance
Company size
1,001-5,000 employees
Headquarters
Woodbury, Minnesota
LinkedIn followers
4,939

illumifin is a true partner to the insurance industry, delivering tech-enabled business processing services and essential software solutions to help transform insurers for tomorrow’s digital future. BUSINESS PROCESSING SERVICES As one of the largest North American, 3rd-party administrators with proven experience, we leverage our proprietary software platform to rapidly launch new products, transforming your operations into a cost-efficient, customer focused digital enterprise. We’re experts in the processing of open and closed books of insurance policies, supporting new business and underwriting, policy owner services, claims assessments and administration, for life, health, long-term care and annuity products across individual and group markets. SOFTWARE SOLUTIONS We offer the North American individual and group life, annuity and health markets a leading software platform which has a simplified and streamlined UX, rich functionality with enhanced configurability, cloud enabled architecture and API connectivity. Our customers can efficiently administer policies through three integrated products: the Insurance Portal, which enables self-service for customers and producers, the Core Comprehensive Group & Individual Policy Administration System, and the Data Analytics and Reporting Platform, which unlocks the power of data. Leveraging our extensive background in Long-Term Care we provide a platform to validate and settle long-term care claims driving down administration costs and reducing fraud.

Offices: Woodbury, Minnesota 55125, US · Trevose, Pennsylvania 19053, US

InsuranceLong Term CareAnnuitiesHealthcareand LifeInformation TechnologyConsultingOutsourcing
View all jobs at illumifin

About illumifin

LinkedInVisit site
Industry
Insurance
Company size
1,001-5,000 employees
Headquarters
Woodbury, Minnesota
LinkedIn followers
4,939

illumifin is a true partner to the insurance industry, delivering tech-enabled business processing services and essential software solutions to help transform insurers for tomorrow’s digital future. BUSINESS PROCESSING SERVICES As one of the largest North American, 3rd-party administrators with proven experience, we leverage our proprietary software platform to rapidly launch new products, transforming your operations into a cost-efficient, customer focused digital enterprise. We’re experts in the processing of open and closed books of insurance policies, supporting new business and underwriting, policy owner services, claims assessments and administration, for life, health, long-term care and annuity products across individual and group markets. SOFTWARE SOLUTIONS We offer the North American individual and group life, annuity and health markets a leading software platform which has a simplified and streamlined UX, rich functionality with enhanced configurability, cloud enabled architecture and API connectivity. Our customers can efficiently administer policies through three integrated products: the Insurance Portal, which enables self-service for customers and producers, the Core Comprehensive Group & Individual Policy Administration System, and the Data Analytics and Reporting Platform, which unlocks the power of data. Leveraging our extensive background in Long-Term Care we provide a platform to validate and settle long-term care claims driving down administration costs and reducing fraud.

Offices: Woodbury, Minnesota 55125, US · Trevose, Pennsylvania 19053, US

InsuranceLong Term CareAnnuitiesHealthcareand LifeInformation TechnologyConsultingOutsourcing
View all jobs at illumifin

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