Cincinnati, Ohio, United States · Hybrid
POSITION SUMMARY: The Client Specialist will provide administrative and professional support to insurance clients and HUB associates, with a focus on excellent customer service and teamwork, supporting either our Propert…
Skills: Customer service, Administrative support, Insurance policy management, Communication, Problem solving
Annapolis, Maryland, United States · Hybrid
$90k–$110k/yr
Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures whe…
Skills: Commercial lines insurance, Account management, Risk analysis, Client relationship management, Insurance carrier liaison
East Longmeadow, Massachusetts, United States · Hybrid
$28/hr–$33/hr
Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures whe…
Skills: Personal lines insurance, Underwriting data entry, Data entry, Insurance quoting, Proposal presentation
Cincinnati, Ohio, United States · Hybrid
POSITION SUMMARY: The Client Specialist will provide administrative and professional support to insurance clients and HUB associates, with a focus on excellent customer service and teamwork, supporting either our Propert…
Skills: Customer service, Administrative support, Insurance policy management, Communication, Problem solving
Columbia, South Carolina, United States · On-site
About HUB International: At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses eval…
Skills: Clerical work, Reception, Microsoft Office, Outlook, Word
Annapolis, Maryland, United States · Hybrid
$28/hr–$33/hr
Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures whe…
Skills: Commercial insurance, Account administration, Customer service, Problem-solving, Microsoft Office
Fairfield, Connecticut, United States · Hybrid
$95k–$105k/yr
We are looking for a Senior Account Executive to join our Private Client team on a Hybrid work schedule. Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces d…
Skills: Account management, High-net worth insurance, Personal lines insurance, Client relationship management, Risk analysis
Chicago, Illinois, United States · Hybrid
ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop soluti…
Skills: Information security operations, Cloud infrastructure, AWS, GCP, Azure
Austin, Texas, United States · Remote Solely
$75k–$80k/yr
Job Title: Client Success Manager Location: Remote Classification: Full Time Reports To: VP of Financial Wellness Compensation: $75,000-$80,000 plus 10% yearly discretionary bonus Scheduled Hours: Monday-Friday: 8:00am-5…
Skills: Client relationship management, Account management, Client onboarding, CRM software, Data analysis
Traverse City, Michigan, United States · Hybrid
About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers acces…
Skills: Customer service, Communication skills, Phone etiquette, Decision-making, Problem solving
Salmon Arm, British Columbia, Canada · Hybrid
ROLE Executive Underwriter, Personal Lines. CAREER OBJECTIVES Refine and apply your advanced knowledge of underwriting theory and practices by working on larger and more complex risks.Build strong broker relationships th…
Skills: Underwriting, Risk Analysis, Broker Relationship Management, Negotiation, Sales
Metairie, Louisiana, United States · Hybrid
ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee b…
Skills: Administrative support, Census data administration, Carrier relations, Claims support, Client interaction
Columbia, South Carolina, United States · On-site
About HUB International: At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses eval…
Skills: Clerical work, Reception, Microsoft Office, Outlook, Word
Austin, Texas, United States · Hybrid
Job Description About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management produ…
Skills: Accounting, Billing, Data-entry, Multi-tasking, Confidentiality
Montreal, Quebec, Canada · Hybrid
Vivez votre PASSION chez HUB International À travers notre réseau de plus de 650 bureaux en Amérique du Nord, HUB International vous offre un environnement de travail compétitif, stimulant et convivial qui positionne str…
Skills: Commercial insurance, Portfolio management, Client service, Risk management, Insurance documentation
Brossard, Quebec, Canada · Hybrid
Vivez votre PASSION chez HUB International À travers notre réseau de plus de 650 bureaux en Amérique du Nord, HUB International vous offre un environnement de travail compétitif, stimulant et convivial qui positionne str…
Skills: Commercial insurance, Client service, Policy management, Risk management, Insurance renewals
Berkeley Heights, New Jersey, United States · Hybrid
$135k–$150k/yr
Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures whe…
Skills: Commercial lines insurance, Account management, Risk management, Contract review, Insurance negotiation
Ridgeland, Mississippi, United States · Hybrid
ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee b…
Skills: Account management, Insurance brokerage, Risk management, Client service, Policy interpretation
Dawson Creek, British Columbia, Canada · On-site
$65k–$75k/yr
Hi, we’re HUB! We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance,…
Skills: Business development, Team leadership, Financial management, Communication, Interpersonal skills
Austin, Texas, United States · Hybrid
Job Description About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management produ…
Skills: Data entry, Administrative support, Communication skills, Attention to detail, Multi-tasking
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The Client Specialist provides administrative and professional support for Property & Casualty or Employee Benefits lines of business. Responsibilities include managing client communications, processing policy documentation, and facilitating employee education presentations.
Candidates must have a high school diploma or equivalent, with a college degree preferred. Prior insurance industry experience and active insurance licensure are highly preferred, or must be obtained within 90 days of employment.
POSITION SUMMARY:
The Client Specialist will provide administrative and professional support to insurance clients and HUB associates, with a focus on excellent customer service and teamwork, supporting either our Property & Casualty or Employee Benefits line of business.
ABOUT HUB INTERNATIONAL:
HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
ESSENTIAL DUTIES AND RESPONSIBILITIES: Property & Casualty
Communicate with HUB associates, clients and carriers via phone and email to provide answers to questions or concerns relevant to commercial lines policies and products
Deliver policies in a timely manner and in the format in which the Account Manager advises
Properly document all communication and activity with HUB associates, clients and carriers to maintain compliance and organization
Coordinate policy expirations with HUB associates to obtain and process renewal information
Coordinate motor vehicle reports, certificates of insurance, policies, change requests, cancellations and endorsements per HUB processes and standards, ensuring all activity is properly documented in HUB systems
Prepare and update renewal proposals and summaries
Follow up on cancellations and billing issues by effectively communicating with client and carrier
Assist with claim reporting and follow up
Pursue and maintain professional insurance designations as recommended by HUB.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Employee Benefits
Provide extraordinary customer service for HUB clients: provide day-to-day client support for your assigned block of clients, including troubleshooting issues and problem solving; Ensure client information for your block of clients is always accurate and up to date.
Develop and deliver employee education and communication materials including live and virtual presentations; Facilitate presentations for Open Enrollment and New Hire Orientations as needed.
Act as liaison between client and vendor partners to resolve problems and troubleshoot client issues with invoices, claims and delivery of service.
Collaborate with HUB Benefit Consultants to understand and address specific questions and insurance plan renewals for HUB clients.
Work with our Data Analytics team to understand data trends and address specific questions and needs of our clients.
Understand compliance requirements related to benefits, and how these requirements affect HUB clients.
Assist in the preparation of sales-related materials including bids and proposals.
Coordinate annual processes across functions that relate to wellness planning, annual health care planning, and plan renewals for clients.
Learn the Employee Benefits business by collaborating with colleagues and internal mentors, taking part in education meetings & carrier updates, and attending client outreach/appreciation events.
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.
REQUIREMENTS:
Prior working experience in the insurance industry or knowledge of insurance products is highly preferred
Proper insurance licensure is required, or needs to be obtained within 90 days of employment
Professional designations are preferred
College degree preferred. High school diploma or equivalent is required
Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
Existing knowledge of Applied Epic is preferred
Strong customer service, organization and time management skills
Strong decision making and problem-solving skills
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
Offices: 300 North LaSalle, 17th Floor, Chicago, IL 60654, US · 783 Old Hickory Blvd, Brentwood, TN 37027, US · 1330 Lady St, Columbia, SC 29201, US · 3700 Steeles Ave W, Vaughan, ON L4L 8M9, CA · 210 6th Ave, Pittsburgh, PA 15222, US
Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
Offices: 300 North LaSalle, 17th Floor, Chicago, IL 60654, US · 783 Old Hickory Blvd, Brentwood, TN 37027, US · 1330 Lady St, Columbia, SC 29201, US · 3700 Steeles Ave W, Vaughan, ON L4L 8M9, CA · 210 6th Ave, Pittsburgh, PA 15222, US
