Ho Chi Minh City, Vietnam · On-site
FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'bett…
Skills: HR Governance, Risk Management, HRIS, Policy Development, Compliance
Sydney, New South Wales, Australia · On-site
BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by hel…
Skills: Financial planning, Holistic financial advice, Customer service, Relationship management, Digital platform support
Hong Kong, China · On-site
FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'bett…
Skills: Strategic Sourcing, Category Management, Commercial Negotiation, Supplier Management, Spend Analysis
Makati, Metro Manila, Philippines · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: Client Relationship Management, Policy Renewal, Claims Management, Data Accuracy, Account Reconciliation
Shanghai, Shanghai, China · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: Actuarial Valuation, Financial Reporting, Capital Management, Budgeting, Financial Forecasting
Hong Kong, China · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more c…
Skills: Healthcare Analytics, Predictive Modelling, Machine Learning, Artificial Intelligence, Python
Guangzhou City, Guangdong Province, China · On-site
Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help mill…
Skills: Actuarial modeling, Valuation, Prophet, Data analysis, Process digitalization
Makati City, National Capital District, Philippines · On-site
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Skills: Compliance, Documentation, Onboarding, Accreditation Management, Reporting
Shanghai, Shanghai, China · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more c…
Skills: Business Analysis, IT Requirements, Life Insurance, System Implementation, Functional Specification
Shanghai, Shanghai, China · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more c…
Skills: Java, Spring Boot, MyBatis, Microservices, Spring Cloud
Shanghai, Shanghai, China · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more c…
Skills: Java, Spring Boot, MyBatis, Microservices, Spring Cloud
Bangkok, Thailand · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more c…
Skills: Digital transformation, Business process automation, Process improvement, Business process reengineering, Digital strategy
Singapore, Singapore · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: Agent Management, Governance, Risk Management, Compliance, Business Continuity Management
Bangkok, Thailand · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more c…
Skills: Data Analytics, Data Extraction, Data Transformation, Data Loading, Data Warehousing
Taipei, Taiwan · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: System Requirements Analysis, Project Management, Vendor Management, Risk Assessment, SOP Development
Auckland, Auckland, New Zealand · On-site
. Your Role with Us As a Senior Case Manager, you play a pivotal role in helping customers navigate some of life's most challenging moments with empathy, expertise, and care. Working within AIA's Claims team, you manage …
Skills: Claims management, Risk management, Stakeholder engagement, Rehabilitation planning, Policy interpretation
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: Client Management, Sales, Profitability Analysis, Claims Reporting, Customer Experience
Makati, Metro Manila, Philippines · On-site
FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'bett…
Skills: Analytical Skills, Communication Skills, Presentation Skills, Relationship Management, Events Management
Auckland, Auckland, New Zealand · On-site
. Your Role with Us As Claims Support, you will play an important role in helping deliver positive outcomes for customers by providing efficient administrative support to the Claims Team. Working in a fast-paced environm…
Skills: Administrative support, Workflow management, Communication, Attention to detail, Data entry
Makati, Metro Manila, Philippines · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more c…
Skills: Business analysis, Process reengineering, Systems implementation, Project management, Data analysis
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The consultant will lead HR governance and risk management initiatives to ensure compliance with internal and legislative standards. Additionally, they will drive HR system transformation and provide operational support to enhance the employee experience.
Candidates must hold a bachelor's degree and possess 4-6 years of experience in the HR field. Proficiency in Vietnamese Labor Law, strong analytical skills, and a digitalization mindset are essential for this role.
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
We are looking for a HRIS & Governance, Consultant who will
Plays the integral role in developing and maintaining HR policies & procedures, providing the expertise in HR Governance program management, to ensure that these practices, business process as usual are compliant with organization and legislative requirements.
Take lead and/ or involve in HR system transformation/ enhancement projects, responsible for leveraging on technology and propose the hand-on solutions for continuous platform improvement to form HR operational excellence.
ROLES AND RESPONSIBILITIES:
Set yearly plan of all actions, activities and initiatives related to governance and risk management field to mitigate, governance all HR process and employee’s matters.
Revise and create policy and offer advice in all matters relating to the HR Governance, and employees’ relation issues.
Provide the guidance and advice to HR stakeholders on principles, regulation and framework/ procedures on employee’s relation that may arise.
Be the country liaison with Group HR on HR governance and risk management and identify gaps and implement mitigation plans.
Take lead and implement HR system Group digitalized transformation and local initiatives to bring the better employee journey during the employees’ lifecycle.
Act as the technical advisor for the HRM system/ platform to address all troubleshoots raised from the stakeholders through liaising with Global CoE and exceling the digitalized business process and system behavior.
Independently perform in change communication in all business process on HRM system/ platform
Handle general and complex inquiries which are logged through case management via employee portal. These inquiries include the overall HR policies from hiring, compensation & benefit, learning development, employee information.
Escalade Escalate exception case to either HRBP or HR functional specialist for employee relation matters beyond the standard and
Be the owner of the process related to non-compensation & benefit areas and can solve the troubleshoot about these on HR system
Education: Bachelor’s degree
Experience: At least 4-6 years of experience in HR field, reward design experience preferable
Knowledgeable of Vietnamese Labor Law
Analytical skill to assist in troubleshooting exceptions
Digitalization mindset and understanding
Interpersonal skill to interact with employees/managers in general issue resolution
Writing skill to provide response to employees via case management on employee portal
Empathy: Asking the right questions
Critical Thinking - Problem solving & communication skills - ‘Workplace Conversations’
Interest in leveraging technology to improve productivity and effectiveness
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd. The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$345 billion as of 31 December 2025. AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 44 million individual policies and over 16 million participating members of group insurance schemes. AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”. (1) Hong Kong SAR refers to the Hong Kong Special Administrative Region. (2) Macau SAR refers to the Macau Special Administrative Region.
Offices: AIA Central, 1 Connaught Road, Central, Hong Kong N/A, HK
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd. The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$345 billion as of 31 December 2025. AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 44 million individual policies and over 16 million participating members of group insurance schemes. AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”. (1) Hong Kong SAR refers to the Hong Kong Special Administrative Region. (2) Macau SAR refers to the Macau Special Administrative Region.
Offices: AIA Central, 1 Connaught Road, Central, Hong Kong N/A, HK
