Jobs at Manulife (Now Hiring) — 251 open

We are looking for a highly analytical and detail-oriented professional to support the reporting, analytics, and business intelligence needs of the Human Resource function. This role is responsible for developing and maintaining dashboards, reports, and data solutions that support operational monitoring, decision-making, and continuous improvement. The role will also manage recurring reporting activities, ensure data accuracy and integrity, and support new analytics and reporting requirements as business needs evolve.

Position Responsibilities:

• Develop, maintain, and enhance dashboards, reports, and business intelligence solutions that support HR reporting and decision-making.
• Manage data pipelines, ETL processes, and reporting workflows to ensure accurate, timely, and reliable delivery of reporting outputs.
• Execute recurring reporting activities, including data refresh, validation, reconciliation, and quality checks.
• Support the development of new dashboards, reports, and analytics solutions for ongoing and annual HR initiatives and projects.
• Provide ad hoc analyses, customized reporting, and leadership-ready insights based on business needs.
• Partner with stakeholders to gather requirements, align data definitions, and translate business needs into scalable reporting and analytics solutions.
• Create and maintain documentation for report logic, definitions, processes, and data sources, while ensuring compliance with data governance standards and internal policies.
• Identify opportunities to automate, simplify, and continuously improve reporting and analytics processes.

Required Qualifications:

• 2–3 years of hands-on experience in HR analytics, reporting, or workforce data analysis.
• Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, Business Analytics, or a related field.
• Relevant experience in business intelligence, reporting, analytics, or data engineering.
• Strong experience in dashboard development, data visualization, ETL processes, data validation, and reporting automation.
• Proficiency in Power BI or similar BI tools, and advanced proficiency in Microsoft Excel.
• Intermediate proficiency in Python for reporting automation, ETL support, and data transformation.
• Experience working with relational databases and large datasets.
• Strong analytical thinking, attention to detail, and problem-solving skills.
• Strong communication and stakeholder management skills, with the ability to translate business requirements into reporting solutions.
• Ability to manage recurring deliverables while supporting evolving business priorities and project-based work.

Preferred Qualifications:

• Experience in HR analytics, HR reporting, workforce analytics, or a similar area.
• Experience with HRIS platforms such as Workday.
• Experience supporting automated reporting workflows or scalable data solutions.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].