Makati City, National Capital District, Philippines · Hybrid
General Description: The Technology function in Manulife Philippines is responsible for enabling business growth, operational efficiency, and customer and agent experience through reliable, secure, and scalable technolog…
Skills: Project Delivery, Program Management, Business Analysis Leadership, Stakeholder Management, Agile Methodology
Shanghai, Shanghai, China · Hybrid
岗位基本描述: 全面负责公司经代渠道业务整体经营与管理工作，统筹经代渠道战略规划、渠道开拓维护、团队搭建管理、产品推动、培训体系建设及合规风控等全维度工作，带领团队完成公司下达的各项业务经营指标，推动公司经代业务规模化、规范化、高质量发展。 岗位职责: 战略规划与目标管理：制定经代业务年度/季度发展规划，分解销售目标，监控业务达成进度，对经代业务整体业绩负责；渠道拓展与关系维护：开拓新经代合作渠道，维护现有渠道合作关系，提升渠道产能和合…
Skills: Strategic Planning, Channel Management, Team Leadership, Sales Management, Risk Management
Halifax, Nova Scotia, Canada · Hybrid
$44k–$73k/yr
The Premium Allocation Specialist is responsible for executing and optimizing monthly billing processes across a diverse client portfolio. This role involves managing manual and automated billing tasks, ensuring data acc…
Skills: Excel, VLOOKUP, Pivot tables, Macros, Billing systems
Boston, Massachusetts, United States · Hybrid
$107k–$200k/yr
Employer: John Hancock Life Insurance Company (USA) Job Site: 200 Berkeley Street, Boston, MA 02111 Job Title: Senior Full-Stack Software Engineer Job Duties: Design, develop, test, deliver, maintain, and improve busines…
Skills: Adobe Experience Manager, HTML5, CSS3, JavaScript, Java
Manila, Metro Manila, Philippines · Hybrid
We’re looking for a talented and driven Reinsurance Junior Specialist to join our Reinsurance Operations team within the Actuarial Function at MBPS. This role provides an exciting opportunity to build expertise in reinsu…
Skills: Reinsurance operations, Policy administration, Claims processing, Treaty administration, Billing
Makati City, National Capital District, Philippines · Hybrid
he Adobe Target Specialist/Consultant will own and govern the platform, ensuring secure environments, activity setup, and seamless delivery of personalized experiences. This role requires delivering high-quality activiti…
Skills: Adobe Target, Adobe Experience Manager, HTML, CSS, A/B Testing
Manila, Metro Manila, Philippines · Hybrid
Management Reporting Team and play a key role in delivering financial insights that support strategic decision-making across multiple markets in Asia. This is an exciting opportunity to work with regional finance leaders…
Skills: Financial reporting, Management reporting, Data analysis, Process improvement, Automation
Toronto, Ontario, Canada · Hybrid
$113k–$163k/yr
Treasury Systems and Transformation (TST) team is responsible for providing project delivery and business systems analysis support to developing, maintaining, and enhancing Global Treasury Cash Application infrastructure…
Skills: Intelligent automation, RPA, AI solutions, Treasury operations, Microsoft Power Platform
Toronto, Ontario, Canada · Hybrid
$107k–$200k/yr
Job Description: The Senior Cybersecurity Architect is responsible for supporting projects that apply new and existing technologies and solutions to solve business needs in the cyber security space, for the US business s…
Skills: Cybersecurity, Identity and access management, SIEM, Zero-trust architecture, Threat modeling
Boston, Massachusetts, United States · Hybrid
$92k–$160k/yr
We are seeking a Customer Communications Marketing Manager to help drive customer engagement and support our ambition of becoming a Digital Customer Leader. Reporting to the Head of Customer Engagement, this role is resp…
Skills: Marketing strategy, Customer engagement, Project management, Digital marketing, Campaign management
Manila, Metro Manila, Philippines · Hybrid
We’re looking for a Canada Retirement - Plan Design Associate to join our team at MBPS. In this role, you will support the end‑to‑end administration of Canada Group Retirement plans. You’ll help ensure the accuracy and c…
Skills: Data processing, Back-office operations, Microsoft Office, Word, PowerPoint
Ontario, Canada · Remote OK
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to g…
Skills: Account management, Relationship management, Sales, Negotiation, Presentation skills
Windsor, Ontario, Canada · Hybrid
$52k–$87k/yr
Manulife's Canadian Disability and Group Life team is looking for a Disability Case Manager to join our growing organization. In this role, you will make a meaningful difference in the lives of our plan members by suppor…
Skills: Case management, Disability management, Claims adjudication, Return-to-work planning, Problem solving
Toronto, Ontario, Canada · Hybrid
$125k–$175k/yr
Are you ready to elevate digital experiences to new heights and lead a team of hard-working designers in crafting exceptional user experiences? Join our dynamic and innovative team as a Director of Experience & Content D…
Skills: Experience design, Content strategy, Product design, UX/UI, User research
Hong Kong, China · Hybrid
Global High Net Worth (GHNW) is a strategic growth segment within Manulife focused on delivering bespoke insurance and wealth solutions to high net worth and ultra-high net worth clients across global markets. The busine…
Skills: Strategic planning, Transformation management, Program delivery, Financial analysis, Stakeholder management
Singapore · Hybrid
We are seeking a dynamic and motivated individual to join our Policy Services team. This role will be responsible to support the Benefits & Payments team to handle policy servicing related matters and to ensure a smooth …
Skills: Life insurance operations, Policy servicing, Business requirements analysis, User acceptance testing, Process improvement
Singapore · Hybrid
The Head of Participating Fund & Universal Life Management is responsible for the strategic and actuarial management of the Company's Participating Funds and Universal Life (UL) businesses, including Indexed Universal Li…
Skills: Actuarial Management, Participating Fund Management, Universal Life, Indexed Universal Life, Capital Management
Singapore · Hybrid
Responsibilities: Leadership • Establish a clear vision and direction for the Valuation function, aligning team priorities with business objectives and evolving organizational needs. • Create an environment that promotes…
Skills: Actuarial valuation, Financial reporting, Leadership, Strategic planning, Reserve governance
Special capital Region of Jakarta, Java, Indonesia · Hybrid
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to g…
Skills: Training design, Sales training, Team leadership, Training needs analysis, Communication skills
Boston, Massachusetts, United States · Hybrid
$107k–$200k/yr
Position Responsibilities: Support development of transformation roadmap for organization’s Global High Net Worth (GHNW) business across business operations. Duties include: Liaise with business partners to determine bus…
Skills: Salesforce, Salesforce Financial Services Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Agile
Makati City, National Capital District, Philippines • Hybrid
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Accountable for the end-to-end delivery of technology initiatives within the Operations and Health portfolio, ensuring alignment with business priorities and value realization. Additionally, leads the enterprise-wide Business Analysis capability for Manulife Philippines, setting standards and maturing analysis practices.
Requires a bachelor's degree in IT, Computer Science, or Engineering with over 10 years of experience in digital capability delivery, specifically within insurance operations and health domains. Must possess strong leadership skills in managing cross-functional teams and deep expertise in business analysis leadership.
The Technology function in Manulife Philippines is responsible for enabling business growth, operational efficiency, and customer and agent experience through reliable, secure, and scalable technology solutions.
The Delivery Lead - Operations and Health Technology is a senior technology leadership role accountable to deliver and maintain all technology initiatives supporting Operations and Health portfolio in Manulife Philippines. The incumbent is accountable for planning, prioritization, delivery execution, quality, and value realization across all Operations and Health initiatives. The role serves as the single point of accountability and primary technology partner to Operations and Health business leaders, ensuring predictable delivery, strong governance, and alignment with Manulife’s broader technology and data strategy.
In addition to portfolio delivery accountability, this role also owns the Business Analysis capability for Manulife Philippines. The incumbent is responsible for setting direction, standards, and capability maturity for Business Analysis across all portfolios, ensuring high quality requirements, strong business alignment, and consistent ways of working.
This is a dual role combining portfolio ownership for Operations and Health and enterprise wide leadership of the Business Analysis capability for Manulife Philippines.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
