Halifax, Nova Scotia, Canada · Hybrid
$44k–$73k/yr
The Premium Allocation Specialist is responsible for executing and optimizing monthly billing processes across a diverse client portfolio. This role involves managing manual and automated billing tasks, ensuring data acc…
Skills: Excel, VLOOKUP, Pivot tables, Macros, Billing systems
Boston, Massachusetts, United States · Hybrid
$92k–$160k/yr
We are seeking a Customer Communications Marketing Manager to help drive customer engagement and support our ambition of becoming a Digital Customer Leader. Reporting to the Head of Customer Engagement, this role is resp…
Skills: Marketing strategy, Customer engagement, Project management, Digital marketing, Campaign management
Waterloo, Ontario, Canada · Hybrid
$63k–$105k/yr
Manulife Financial is a global financial services organization operating across Asia, Canada, and the United States. For more than 150 years, we’ve supported customers with trusted advice and innovative solutions to help…
Skills: Technical support, Application support, ITSM, Problem-solving, Software configuration
Makati City, National Capital District, Philippines · Hybrid
General Description: The Technology function in Manulife Philippines is responsible for enabling business growth, operational efficiency, and customer and agent experience through reliable, secure, and scalable technolog…
Skills: Project Delivery, Program Management, Business Analysis Leadership, Stakeholder Management, Agile Methodology
Toronto, Ontario, Canada · Hybrid
$86k–$126k/yr
Kickstart Your Career as a Financial Consultant (Wealth & Retirement) Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? At Manulife, we're committed to making every day bet…
Skills: Financial planning, Investment solutions, Sales, Needs-based analysis, Active listening
Toronto, Ontario, Canada · Hybrid
$86k–$126k/yr
Join Our Team as an Investment Lending Consultant and Unleash Your Full Potential Are you a dynamic, driven individual with a passion for sales and a competitive spirit? If so, we have the perfect opportunity for you! Un…
Skills: Sales, Investment lending, Territory management, Business development, Relationship management
Toronto, Ontario, Canada · Hybrid
$93k–$143k/yr
The Sr. Manager, Measurement & Insights lead for CA Segment is a senior leadership role within the Global Digital Marketing organization. The Sr. Manager of Canada Measurement & Insights would be responsible for standard…
Skills: Digital analytics, Marketing intelligence, Data science, SQL, Python
Manila, Metro Manila, Philippines · Hybrid
We’re looking for Business Process Senior Associates to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests and transactions productively and accurately to meet Service Levels …
Skills: Data entry, Document processing, Administrative support, MS Office, Word
Halifax, Nova Scotia, Canada · Hybrid
$107k–$200k/yr
Are you a self starter who loves technical challenges? Are you passionate about delivering high-quality, user-friendly solutions? If so, then we want to hear from you! We are seeking a passionate and experienced Technica…
Skills: Salesforce, Jira, Agile Methodologies, Azure, AKS on Azure
Manila, Metro Manila, Philippines · Hybrid
The Global Risk Intelligence & Technology (GRIT) team is expanding its digital, reporting, and analytical capabilities to better support Financial Risk Digital Enablement (FRDE). We are seeking a Manager, Reporting, Adva…
Skills: Power BI, Power Apps, Power Automate, Dataverse, DAX
Ho Chi Minh City, Vietnam · On-site
The Opportunity Actuarial Specialist contributes to the Corporate Actuarial team to being a balanced and trusted advisor to executive management by providing insights into the financials of the company. Position Responsi…
Skills: Actuarial projections, Financial metrics analysis, Solvency management, Capital optimization, Local reporting
Shibuya, Japan · Hybrid
雇用機会 お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来るお客様サービス部収納Gスタッフ を求めています。あなたを必要としています。 職務要約： ・各種払込経路(口座振替、団体、クレジットカード、振込)についての保険料収納業務 職務詳細： ・収納スケジュールに沿った作業 ・各種…
Skills: Financial administration, Data entry, Document management, Customer support, Process improvement
Time, Illinois, United States · Remote OK
$129k–$223k/yr
The Retention Sales Director (RSD) is a senior, client-facing sales leader responsible for protecting and growing Manulife John Hancock’s Mid-Large retirement plan business through proactive retention strategies, risk ma…
Skills: Retention strategy, Sales leadership, Risk management, Relationship management, Due diligence
Singapore · Hybrid
Job Posting Description This role offers the opportunity to sit at the centre of agency recruitment strategy, partnering closely with field leaders to strengthen and scale recruitment effectiveness across the organisatio…
Skills: Recruitment enablement, Recruitment operations, Stakeholder management, Data analysis, Financial services
Charlotte, North Carolina, United States · Hybrid
$57k–$95k/yr
The Opportunity The Analyst provides GIS support and analysis for timberland resource information maintenance and updating for Manulife Forest Management (MFM). The team provides GIS support services to property manageme…
Skills: GIS, Spatial analysis, Forestry, ArcPro, ArcMap
Waterloo, Ontario, Canada · Hybrid
$46k–$77k/yr
MPP Sales Support provides comprehensive technology and sales support for the various Manulife Broker Tools platforms. In this role, you will assist Mortgage Brokers, Business Development Managers, and Lenders to enhance…
Skills: Customer service, Communication, Interpersonal skills, Analytical skills, Mortgage creditor industry knowledge
Tokyo, Japan · Hybrid
雇用機会 お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来る お客様サービス部収納グループスタッフ（復活担当）を求めています。 【職務詳細】 復活申込書の書類をチェックする業務復活の査定結果を案内する業務復活保険料の入金を管理する業務上記の業務に対する問い合わせ対応 【経験】 生…
Skills: Life insurance operations, Document creation, Japanese communication, Problem solving, Decision making
Toronto, Ontario, Canada · Hybrid
$113k–$210k/yr
The Lead Platform Reliability Engineer (PRE) ensures the stability, performance, and scalability of the shared platform that supports internal AI solution development. It combines software engineering, SRE practices, and…
Skills: Platform reliability engineering, SRE practices, Azure, Kubernetes, Terraform
City of Hamilton, Bermuda · Hybrid
Manulife GHNW integrates Bermuda, Hong Kong, Singapore, and the Middle East to deliver Global High Net Worth insurance solutions. The Bermuda branch is a core service and execution platform within GHNW, supporting growth…
Skills: Strategic planning, P&L management, Risk management, Underwriting, Compliance
Boston, Massachusetts, United States · Hybrid
$92k–$160k/yr
Company Overview Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywh…
Skills: Project management, Corporate real estate, Stakeholder management, Budget management, Vendor management
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The Premium Allocation Specialist executes and optimizes monthly billing processes, including invoice generation and quantitative data validation. They collaborate with internal teams to resolve billing discrepancies and support system testing to improve operational efficiency.
Candidates must have strong proficiency in Excel, including VLOOKUP, pivot tables, and macros, along with experience managing large data sets. Familiarity with billing systems and excellent organizational skills are required to handle high-volume billing cycles effectively.
The Premium Allocation Specialist is responsible for executing and optimizing monthly billing processes across a diverse client portfolio. This role involves managing manual and automated billing tasks, ensuring data accuracy, and collaborating with internal teams to resolve discrepancies and improve operational efficiency. The analyst supports high-volume billing cycles, custom client requirements, and system testing, reporting directly to the Manager of SBA Billing Operations.
The role being advertised is an existing vacancy.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
Offices: 200 Bloor St E, Toronto, Ontario M4W, CA · 223 Wai Yip St, Kwun Tong, Hong Kong, HK · 51 Bras Basah Rd, Singapore, Singapore 189554, SG · 250 Bloor St E, Toronto, ON M4W 1E6, CA · Jalan Jenderal Sudirman, Lombok Barat, West Nusa Tenggara 83311, ID
