Customer Service Representative- Edina (Full Time)
Edina, Minnesota, United States · On-site
$18/hr–$23/hr
Entry level$9M raised
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MLV Ticket Sales & Service Intern (Full-Time, Seasonal)
Saint Paul, Minnesota, United States · On-site
Entry level
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Thief River Falls, Minnesota, United States · On-site
Mid level
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Customer Service Representative- Edina (Full Time)
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$18/hr–$23/hr
Full-time
401k With Employer Match, Employee Stock Ownership Plan, Insurance Coverage Options, Paid Time Off, Service Awards, Community Service Opportunities
Posted 24d ago
~40 hrs/week
Responsibilities
The role involves engaging with customers to process teller transactions, open personal deposit accounts, and handle cash operations. Additionally, the representative performs administrative duties and ensures compliance with banking regulations and privacy policies.
Requirements
The ideal candidate should possess a combination of education and experience allowing them to work with minimal supervision and manage multiple projects. While knowledge of Federal banking regulations is a plus, the candidate must demonstrate high integrity, diplomacy, and the ability to adapt to process changes.
Full job description
CORTRUST BANK The mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.
CorTrust Bank is seeking a [status] Customer Service Representative in our Edina community!
It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment.
Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties.
Key areas of responsibility:
Customer service:
Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries.
Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible.
Teller transactions & cash handling:
Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more.
Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs.
Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels.
Administrative & compliance:
Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality.
Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions.
Process reports, run proof work, and complete general ledger maintenance and reconciliation.
Other duties as assigned.
Key competencies:
The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn’t required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations.
CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
With an 85-year history and the most modern banking technology, CorTrust provides the financial solutions you need to get the most out of every day and every dollar. From the convenience of our 37 regional locations and online banking to mortgages, wealth management and insurance, you can rest assured you’ll always receive a higher level of personal service and expert advice.
Offices: 100 E Havens Ave, Mitchell, SD 57301, US · 300 Cherapa Pl, STE 101, Sioux Falls, SD 57103, US · 7135 S Santa Rosa Court, Sioux Falls, SD 57108, US · 2101 S Minnesota Ave, Sioux Falls, SD 57105, US · 1801 S Marion Rd, Sioux Falls, SD 57106, US
Based on 1171 listings with disclosed salaries, most administrative jobs in Minnesota pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Minnesota right now?
There are currently 5,281 open administrative positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Minnesota?
Companies currently hiring include Mayo Clinic, Fairview Health Services, Children's Minnesota, Baseline Fitness, Hennepin Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Minnesota?
Yes — 956 of the 5281 open administrative positions offer remote or hybrid work (207 remote, 749 hybrid).
How do I apply for Administrative jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.