Knoxville, Tennessee, United States · On-site
$17/hr–$19/hr
Description DCM Services Account Representative Remote in Florida, Virginia, Tennessee, South Carolina, North Carolina | Full-Time | Non-Exempt About DCM Services DCM Services, LLC is a nationally recognized leader in es…
Skills: Communication, Negotiation, Organizational skills, Multi-tasking, Empathy
Norfolk, Virginia, United States · On-site
$17/hr–$19/hr
Description DCM Services Account Representative Remote in Florida, Virginia, Tennessee, South Carolina, North Carolina | Full-Time | Non-Exempt About DCM Services DCM Services, LLC is a nationally recognized leader in es…
Skills: Communication, Negotiation, Documentation, Multi-tasking, Organizational skills
Jacksonville, Florida, United States · On-site
$17/hr–$19/hr
Description DCM Services Account Representative Remote in Florida, Virginia, Tennessee, South Carolina, North Carolina | Full-Time | Non-Exempt About DCM Services DCM Services, LLC is a nationally recognized leader in es…
Skills: Communication, Negotiation, Organizational skills, Empathy, Multi-tasking
Bloomington, Minnesota, United States · On-site
$21/hr–$23/hr
Description DCM Services Account Representative Bloomington, Minnesota | Full-Time | Non-Exempt We Just Raised Our Wages! We recently increased pay for this role — because great people deserve great compensation. About D…
Skills: Communication, Negotiation, Organizational skills, Empathy, Multi-tasking
Columbia, South Carolina, United States · On-site
$17/hr–$19/hr
Description DCM Services Account Representative Remote in Florida, Virginia, Tennessee, South Carolina, North Carolina | Full-Time | Non-Exempt About DCM Services DCM Services, LLC is a nationally recognized leader in es…
Skills: Debt collection, Negotiation, Communication, Organizational skills, Empathy
Bloomington, Minnesota, United States · On-site
$18/hr–$20/hr
Description Estate Claims Specialist Company: DCM Services & Forte, LLC Location: Bloomington, MN (On-site) Employment Type: Full-time, Non-Exempt Department: Probate Finder Claims Reports To: Probate Finder Claims Manag…
Skills: Probate Claims Filing, Notary Public, Quality Control, Estate Research, Microsoft Word
Columbia, South Carolina, United States · On-site
$50k–$60k/yr
Description Desktop Support Analyst Full-time | Non-Exempt | Bonus Eligible About DCM Services DCM Services, LLC is a receivables management company that partners with organizations to deliver responsive, relationship-fo…
Skills: Endpoint Deployment, Windows 10/11, Active Directory, Microsoft 365 Administration, Microsoft Intune
Bloomington, Minnesota, United States · On-site
$18/hr–$20/hr
Description Make your next move your best move! Why you’ll love working at DCM Services: 4 weeks of Paid Time off (PTO), monthly bonuses, holiday pay, 401k company match, company paid short-term and long-term disability …
Skills: Microsoft Office Suite, Word, Excel, Outlook, Touch Typing
Columbia, South Carolina, United States · On-site
Description Site Director — Columbia, SC (New Site Launch) DCM Services, LLC | Columbia, SC | Full-Time | Exempt | Bonus Eligible (Quarterly) About DCM Services DCM Services (DCMS) is a nationally recognized leader in de…
Skills: Site Launch, Operations Leadership, Collections Management, Facility Management, Budget Management
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The Account Representative will manage outbound and inbound calls to resolve accounts for deceased individuals while working with families and attorneys. They are responsible for negotiating payment arrangements, documenting account activity, and ensuring compliance with company policies.
Candidates must possess a High School Diploma or GED and demonstrate strong organizational and communication skills. The ability to obtain a debt collector license and proficiency in computer systems are required for this role.
Description
Remote in Florida, Virginia, Tennessee, South Carolina, North Carolina | Full-Time | Non-Exempt
DCM Services, LLC is a nationally recognized leader in estate and specialty collections, headquartered in the Minneapolis-Saint Paul metro area. For over 30 years, we have partnered with some of the country's largest financial institutions to provide compassionate, compliant, and professional account resolution services.
At DCM Services, we believe that treating people with dignity — whether they are our employees or the families we serve — is the foundation of everything we do. Our team members enjoy a collaborative culture, ongoing development opportunities, and a workplace where your contributions truly matter.
As an Account Representative I, you will serve as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. This is an office-based role at our Minnesota location. You will be part of a supportive team that values empathy, accuracy, and professionalism.
Requirements
Leading with Compassion. Powered by Technology.
Minneapolis-based DCM Services, is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, retail, and telecom industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, visit www.dcmservices.com.
Offices: 1550 American Blvd E, Ste 200, Bloomington, Minnesota 55425, US
Leading with Compassion. Powered by Technology.
Minneapolis-based DCM Services, is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across financial services, healthcare, retail, and telecom industries through innovation and performance. Its recovery solutions offer a full range of services from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, visit www.dcmservices.com.
Offices: 1550 American Blvd E, Ste 200, Bloomington, Minnesota 55425, US
