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$16/hr–$17/hr
Full-time
high school
Posted 16d ago
~40 hrs/week
Responsibilities
The Front Desk Agent is responsible for managing guest check-ins and check-outs while ensuring high levels of customer satisfaction. They are also tasked with maximizing room revenue through up-selling and adhering to company financial and safety procedures.
Requirements
Candidates must have a high school diploma or GED and at least one year of guest service experience, preferably in hospitality. Physical ability to stand for extended periods and lift up to 25 pounds is required.
Full job description
This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism.
Anticipates and responds to guests in a friendly and positive manner
Responsible for providing the highest level of service
Process check-ins and check-outs, verify billing, create reservations, and process special requests
Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
Understands and follows the company guest service recovery program
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues
Monitors room availability, follows restrictions, and all booking policies and procedures
Drives sales and maximizes revenue by up-selling rooms and amenities
Follows company procedures when handling cash and processing financial transactions
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
Produces required volume of work by planning, organizing and prioritizing work duties
Adheres to company general work rules, department procedures and company policies
Attends all required department and hotel meetings
Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations
Follows all company procedures for guest/associate incidents
Knowledgeable of hotel emergency procedures
Education: High school diploma or GED required
Experience/Knowledge/Skills/Abilities:
1+ years prior guest service experience required preferably in a hospitality setting
Excellent verbal communication skills needed
Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
Maintains predictable and reliable attendance
Ability to lift, push and pull up to 25 pounds on an occasional basis
Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods
Schedule: Part Time - Friday and Saturday evenings, and Sunday when needed
Salary: $16.50 - $17.50 per hour, dependent on experience
To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time.
CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.
CSM Corporation creates exceptional spaces where people work, live and visit.
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
1976
Headquarters
Minneapolis, Minnesota
LinkedIn followers
7,824
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14. Today CSM develops, manages, renovates and restores commercial, industrial, hotel and residential properties nationwide. The company has been recognized with dozens of industry awards for unique approaches to design and development, quality management and superb customer service. CSM’s current portfolio includes more than 2.3 million square feet of commercial and retail space, 4,687 hotel rooms and over 2,600 residential units across 14 states. CSM’s four decades of success are built on a company-wide commitment to treating customers and associates with integrity and respect, and for long-term dedication to its properties and host communities. For more information on CSM Corporation visit http://csmcorp.net/.
CSM 2021 Portfolio
• Over 2.3 million square feet of commercial and retail space
• 29 hotels
• 4,687 hotel rooms
• Over 2,600 residential apartment units
Offices: Suite #3000, Minneapolis, Minnesota 55415, US
CSM drives developmentleasing and management of Commercial Real Estate and Residential Apartment and Townhome communitiesowns and operates CarlsonHiltonHyatt and Marriott properties and leverages property maintenance by ProTech.Commercial Real EstateProperty ManagementReal Estate
Based on 1170 listings with disclosed salaries, most administrative jobs in Minnesota pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Minnesota right now?
There are currently 5,225 open administrative positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Minnesota?
Companies currently hiring include Mayo Clinic, Fairview Health Services, Children's Minnesota, Baseline Fitness, Hennepin Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Minnesota?
Yes — 953 of the 5225 open administrative positions offer remote or hybrid work (206 remote, 747 hybrid).
How do I apply for Administrative jobs in Minnesota?
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