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Robert Levy MDPC
Medical Assistant
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Full-time
high school, professional certificate
Posted 31d ago
~40 hrs/week
Responsibilities
The representative manages patient check-ins, verifies insurance and demographics, and schedules appointments using the Radiology Information System. They are also responsible for collecting payments, balancing cash drawers, and ensuring a professional patient experience.
Requirements
A high school diploma is required, while a technical certificate and one year of customer service experience are preferred. Candidates must possess strong communication skills and the ability to work in a fast-paced healthcare environment.
Full job description
SUMMARY
Ability to multitask in a fast-paced environment with excellent communication skills. Team members must be patient, upbeat, friendly, and able to work well in a team environment. Check-In answers incoming calls, schedules appointments, or directs callers to appropriate departments while interviewing new patients, verifying demographics and insurance, and inputting information into appropriate systems by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Checks in patients for exams as they arrive which entails verifying information from the patient such as DOB, insurance, and that the exam ordered matches the physician order. The staff enters information into Radiology Information System (RIS) system and works from a number of software systems. This staff member will also scan in necessary documents in the patient’s record.
Assist patients with obtaining medical records while complying with HIPAA.
Helps the patient when necessary to complete kiosk questions and other forms necessary for their appointment(s).
Able to utilize computers efficiently with advanced technology skills and able to adapt easily to change.
Ensures insurance is estimated and accurate and all errors are addressed before checking in the patient completely.
Collects copays, co-insurances, and deductibles from patients following our patient payment policy. Runs end of day cash reports and responsible for balancing their cash drawer.
Assists in keeping work area and patient waiting areas clean. Assures the patients are following CDC guidelines for correct Personal Protective Equipment. Holds themselves to the highest standards of etiquette and keeps patient information private by talking at a minimum volume and taking all necessary precautions for patient privacy.
Gives general information and answers questions to all patients about patient care and answers phone calls with a professional and friendly greeting and closing remark. May assist with scheduling appointments for patients and referring’s when necessary as well as assisting other departments.
Monitors the patient’s arrival through Virtual check-in and express check-In to assure a timely patient check in with minimal wait.
Assists in Express Check-In during which you will call patient ahead of time to confirm information to ensure the fastest patient check in with minimal wait.
Confirms appointments when necessary. Assuring the schedules are fully utilized. Keeping the patient flow moving along while coordinating with the tech staff for their patient needs.
Flexible when it comes to assigned location, able to travel to other sites based on business necessity.
Always maintains a professional work environment and communicates in a respectful manor to patients, the patient’s family members, and other staff members.
Other duties may be assigned.
Attendance at meetings and training sessions may be required. These sessions could occasionally be scheduled outside of your regular working hours to accommodate business needs and training opportunities. We appreciate your flexibility and commitment to attending these sessions as necessary to support our team's goals and professional development.
SUPPORTS MISSION, VISION, AND VALUES OF THE CORPORATION.
QUALIFICATIONS
Reliable and trustworthy
Excellent customer service skills
Professionalism
Flexibility as it relates to schedule, responsibilities and priorities
Ability to work independently and as a member of a team
Strong organizational skills and attention to detail
Exceptional Listener and always willing to learn
Effective written and verbal communication
Great problem-solving skills
EDUCATION/EXPERIENCE
High school or equivalent (required)
One (1) year certificate from college or technical school (preferred)
One (1) year of experience in a similar role/customer service (preferred)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, and sit and have the ability to type information into the computer.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works indoors and near others
Environment may vary from quiet to noisy or distracting
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Monday-Friday 8:00 am -5:00 pm (Mandatory monthly meeting, held on the third Saturday of each month via Zoom) Hourly, Full-time, Non-exempt
Related keywords
Radiology Information SystemRISHIPAACDC GuidelinesPatient CareInsurance EstimationCopaysDeductiblesVirtual Check-inExpress Check-InHealthcare AdministrationMedical Records
For more than 35 years, Regional Medical Imaging has provided superior service to physicians and patients throughout mid and southeast Michigan. We strive to enhance the health and wellness of patients not only by providing quality imaging care, but by providing it with care.
We offer a full range of diagnostic and interventional radiology modalities, including bone densitometry (DEXA); breast MRI; breast-specific gamma imaging; cryoablation; CT; fluoroscopy; foreign body removal; image-guided biopsy and drainage; mammography; MRI; nuclear medicine; PET/CT; spine and pain management procedures; ultrasound; vascular access and interventions; and X-ray.
Offices: 3346 Lennon Rd., Flint, MI 48507, US · 221 West Roberts Street, Fenton, MI 48530, US · 1141 S. State Road, Suite 26, Davison, MI 48423, US · 5059 Villa Linde Pkwy, Suite 25, Flint, MI 48532, US · 8483 Holly Road, Grand Blanc, MI 48439, US
Based on 572 listings with disclosed salaries, most administrative jobs in Michigan pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Michigan right now?
There are currently 6,952 open administrative positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Michigan?
Companies currently hiring include Corewell Health, St. Peter's Health Partners, McLaren Health Care, MyMichigan Health, Detroit Medical Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Michigan?
Yes — 715 of the 6952 open administrative positions offer remote or hybrid work (189 remote, 526 hybrid).
How do I apply for Administrative jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.