Clinton Township, Michigan, United States · On-site
Client Ambassador Strategist Bring Your Hospitality Heart to Veterinary Care At Veterinary United, we believe exceptional care doesn’t start in the exam room—it begins the moment a client walks through our do…
Skills: Hospitality Leadership, Staff Training, Guest Services, Coaching, Client Experience Design
Clinton Township, Michigan, United States · On-site
Chief Veterinary Officer Job Description Join Our Team as Chief Veterinary Officer At Veterinary United, every clinic and team member has a voice. We are an independent, DVM-owned, family-based organization located in So…
Skills: Leadership, Strategic Planning, Clinical Guidance, Financial Management, Budgeting
Ann Arbor, Michigan, United States · On-site
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Ann Arbor, Michigan, United States · On-site
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value…
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Ann Arbor, Michigan, United States · On-site
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Howell, Michigan, United States · On-site
$26/hr–$51/hr
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Lansing, Michigan, United States · On-site
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Detroit, Michigan, United States · On-site
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Troy, Michigan, United States · On-site
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Detroit, Michigan, United States · On-site
$51k–$55k/yr
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Grand Rapids, Michigan, United States · On-site
$20/hr–$24/hr
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Auburn Hills, Michigan, United States · On-site
The Quality Launch Specialist is responsible for coaching and training the Quality Shop Launch Managers (QSLM) and their respective teams at each Vehicle Plant. You will support and standardize Quality Launch processes a…
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Three Rivers, Michigan, United States · On-site
Benefits Travel reimbursement Professional development assistance 401(k) Health insurance Paid time off Vision insurance Dental insurance Job Description Job Summary: Under the supervision of the Administrator, the Admis…
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Holt, Michigan, United States · On-site
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Auburn Hills, Michigan, United States · On-site
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Gladwin Township, Michigan, United States · On-site
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Troy, Michigan, United States · On-site
Role Summary The Key Account Manager (KAM) is the representative of the customer voice within MANN+HUMMEL and is responsible for maintaining the regional relationship and business development of the assigned customer (in…
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Olathe, Kansas, United States · Hybrid
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Gwinnett County, Georgia, United States · Hybrid
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Olathe, Kansas, United States · Hybrid
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Skills: EPC Pursuit Management, Proposal Development, Strategic Planning, Commercial Acumen, Risk Mitigation
Clinton Township, Michigan, United States • On-site
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Lead and elevate front-desk teams across multiple veterinary clinics by designing onboarding programs and conducting on-site coaching. Improve client journey workflows and act as a communication bridge between clinic staff and the home office.
Requires a strong background in hotel, resort, or hospitality leadership with experience supervising guest service teams. Candidates must possess strong empathy, organizational skills, and a passion for coaching others.
Client Ambassador Strategist
Bring Your Hospitality Heart to Veterinary Care
At Veterinary United, we believe exceptional care doesn’t start in the exam room—it begins the moment a client walks through our doors. With 20+ veterinary clinics across Michigan, we’re on a mission to reimagine the client experience in veterinary medicine—and we’re looking for a hospitality-driven leader to help us do just that.
If you’ve built your career in hotels, hospitality, or guest services—and have a passion for creating warm, seamless experiences—this could be your next great opportunity.
As our Client Ambassador Strategist, you’ll use your hospitality and service expertise to lead, develop, and elevate front-desk teams (Client Ambassadors) across our clinics. You’ll ensure each location offers a consistently welcoming, inclusive, and professional experience that makes clients feel seen, supported, and cared for—just like they would at a great hotel or resort.
Designing and delivering engaging onboarding and training programs for Client Ambassadors
Conducting on-site visits to coach and empower front-desk teams
Collaborating with clinic leaders to foster service-focused team culture
Improving systems and workflows that impact the client journey
Acting as a communication bridge between the front desk and our home office
Leading service initiatives focused on communication, empathy, and hospitality excellence
Using platforms like Basecamp to stay organized and connected across clinics
You’re a hospitality leader who believes service is an experience—not a transaction. You’re energized by people, passionate about coaching others, and driven to bring warmth, clarity, and professionalism to every interaction.
A background in hotels, resorts, or hospitality leadership (strongly preferred)
Experience training or supervising guest service/front-desk teams
A natural ability to lead with empathy, confidence, and presence
Strong organizational and communication skills
A collaborative mindset and love for team culture
Curiosity about veterinary medicine (no clinical experience required—we’ll teach you!)
Competitive base salary
Paid time off
Monthly healthcare stipend
Optional dental and vision plans
Planet Fitness membership
401(k) with match after one year
A fun, mission-driven team that values culture and kindness
The chance to truly shape what client care looks like in veterinary medicine
Hospitality meets healing.
If you’ve ever dreamed of using your guest service background to make a real difference—this is your moment. Join us in redefining veterinary care by creating meaningful, human-centered experiences from the front desk and beyond.
Inspire - Empower - Lead
At Veterinary United , we’re more than a group of practices—we’re a family, and our values are the driving force behind every decision we make. At the core of these values is a strong focus on what’s best for you, your team, and your practice. Our family of hospitals all support each other, operating like a hub and spoke model. This model creates a strong connection between each of our locations and allows us to deliver higher quality care to the pets in those areas. When hospitals support each other in providing the very best care for patients, we’re able to grow together and not only meet our goals, but exceed them.
Offices: 42822 Garfield Rd, Clinton Township, Michigan 48038, US · 1701 Rochester Rd, Troy, MI 48083, US · 36400 Groesbeck Hwy, Clinton Township, Michigan 48035, US · 32179 23 Mile Rd, New Baltimore, Michigan 48047, US · 4495 Lennon Rd, Flint, Michigan 48507, US
Based on 2295 listings with disclosed salaries, most management & leadership jobs in Michigan pay between $65k–$175k per year. Individual offers vary with seniority, company size, and specialization.
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Companies currently hiring include Domino's, Ford Motor Company, Stellantis, Meijer, Corewell Health, among others. Browse the listings above to see every active employer.
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