POSITION: Analyst, Utility Billing Operations (Full Time, Exempt) REPORTS TO: Manager, Utility Billing Operations COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is …
POSITION: Portfolio Sales and Marketing Manager (PSM) - Level I COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $88,000 - $91,000 plus bonus potential. Eligible …
Skills: Property management, Leasing, Sales, Marketing strategy, Team leadership
POSITION: Community Manager, New Development COMPENSATION: Salaried / Exempt REPORTS TO: Portfolio Manager SUMMARY As a New Development Community Manager, you are primarily responsible for managing all phases of onsite o…
POSITION: Housekeeper (Part-Time, Non-Exempt) COMPENSATION: Hourly Rate SUMMARY Housekeepers are primarily responsible for providing our residents, guests, team members and vendors with a clean, orderly and enjoyable env…
Skills: Housekeeping, Cleaning, Sanitization, Attention to detail, Time management
POSITION: Maintenance Team Member (Full-Time, Non-Exempt) COMPENSATION: Pursuant to CO regulations, if this job is performed in CO, the salary range is $24.75 - $26.75 plus bonus potential. Eligible to participate in th…
Skills: Maintenance, Customer service, Pool service, HVAC maintenance, Facility maintenance
POSITION: Leasing & Marketing Team Leader (Full-time, Non-Exempt) COMPENSATION: Pursuant to CO regulations, if this job is performed in CO, the salary range is $25 - $27 plus bonus potential. Eligible to participate in …
Skills: Customer service, Sales, Communication skills, Leasing, Marketing
Charlotte, North Carolina, United States · On-site
Entry level$15M raised
POSITION: Resident Services Manager (Full-time, Non-Exempt) DIRECT REPORT: Community Manager SUMMARY As a Resident Services Manager, you are primarily responsible for providing excellent customer service, with a focus on…
Skills: Customer service, Leasing, Sales, Database management, Communication
POSITION: Maintenance Team Member (Full-Time, Non-Exempt) COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility SUMMARY The Maintenance Team Member is primarily responsible for protecting, maintaining, and enhan…
Skills: Maintenance, Customer service, Pool service, HVAC, Refrigeration
POSITION: Maintenance Team Member (Full-Time, Non-Exempt) COMPENSATION: $23-$25/Hour DOE, plus Benefits and Bonus eligibility SUMMARY The Maintenance Team Member is primarily responsible for protecting, maintaining, and …
Skills: Maintenance, Customer service, Pool service, HVAC, Repair
POSITION: Turn Team Member (temporary/seasonal) COMPENSATION: Pursuant to NY regulations, if this job is performed in NY, the salary range is $20 - $22 plus bonus potential. Eligible to participate in the company benefit…
Community Manager – Build-to-Rent (BTR) New Development – BB Living Lakewood Ranch Compensation: Salaried / Exempt Reports To: Portfolio Manager Client Overview BB Living’s thoughtfully designed single-…
Skills: Property management, Lease-up strategy, Financial reporting, Budgeting, Team leadership
POSITION: Portfolio Manager COMPENSATION: Pursuant to state regulations, the salary range is $110,000-$115,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental,…
Skills: Portfolio management, Operational oversight, Budgeting, Financial reporting, Team leadership
POSITION: Leasing Community Intern (Temporary, Non-Exempt) COMPENSATION: Hourly Rate, plus Bonus eligibility SUMMARY As a Leasing Community Intern, you must have the ability to deliver high quality customer service and d…
Skills: Customer service, Leasing, Administrative tasks, Sales, Communication
POSITION: Maintenance Team Leader (Full-Time, Non-Exempt) COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility SUMMARY The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhan…
Skills: Maintenance, Customer service, Teamwork, Property management, Pool maintenance
POSITION: Maintenance Team Member (Full-Time, Non-Exempt) COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility SUMMARY The Maintenance Team Member is primarily responsible for protecting, maintaining, and enhan…
Skills: Maintenance, Customer service, HVAC, Pool maintenance, Repair
POSITION: Porter (Full-Time, Non-Exempt) COMPENSATION: Hourly Rate, plus Benefits eligibility SUMMARY As a Porter, you will be responsible for maintaining the common areas of the property and apartments prior to move-in.…
POSITION: Turn Team Member (temporary/seasonal) COMPENSATION: Pursuant to CO regulations, if this job is performed in CO, the salary range is $24 - $26 plus bonus potential. Eligible to participate in the company benefi…
POSITION: Leasing Team Member (Full-time, Non-Exempt) COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility SUMMARY The Leasing Team Member will reward your people skills, sales experience, high energy, positive…
Skills: Customer service, Sales, Communication skills, Leasing, Relationship management
POSITION: Housekeeper (Full-Time, Non-Exempt) COMPENSATION: Hourly Rate, plus Benefits eligibility SUMMARY Housekeepers are primarily responsible for providing our residents, guests, team members and vendors with a clean…
Skills: Housekeeping, Cleaning, Attention to detail, Communication, Time management
POSITION: Turn Team Member (temporary/seasonal) COMPENSATION: Hourly / Non-Exempt / Non-Benefit Eligible SUMMARY Student housing turns typically last 10-21 days, where hundreds of students are moving out of a single comm…
Skills: Furniture assembly, Groundskeeping, Maintenance assistance, Housekeeping, Customer service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$65k–$70k/yr
Full-time
bachelor degree
Health insurance, Vision insurance, Dental insurance, Pet insurance, 401(k) retirement plan, Student loan assistance
Posted 9h ago
~40 hrs/week
Responsibilities
The Analyst is responsible for overseeing utility billing and bill pay functions to ensure accurate and timely production for assigned communities. They also collaborate with third parties, manage resident inquiries, and maintain recovery analysis reports to support operational success.
Requirements
Candidates should have 3-5 years of experience in utility billing operations and a strong working knowledge of property management and accounting principles. Proficiency in property management software and Microsoft Office suite is required, with a bachelor's degree preferred.
Full job description
POSITION: Analyst, Utility Billing Operations (Full Time, Exempt)
REPORTS TO: Manager, Utility Billing Operations
COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $65,000 - $70,000, with potential bonus opportunity. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, and parental leave.
SUMMARY The Analyst, Utility Billing Operations (“Analyst”) is responsible for the oversight of the utility billing and bill pay functions within the utility billing platform for their assigned portfolio of communities. The Analyst’s primary responsibility is to ensure accurate and timely production of each assigned community’s Resident Billing and Bill Payment requirements, as well as the satisfaction of the company's utility billing clients and residents. To successfully fulfill these responsibilities, the Analyst must have technical expertise in all facets of utility billing and have a strong working knowledge of property management operations. Furthermore, the Analyst must have strong communication and collaboration skills to effectively interact with the utility billing team as well as correspond with the company's clients.
RESPONSIBILITIES (Including but not limited to)
Manage resident utility billing cycles for all assigned properties and ensure the accurate and on-time billing of residents
Assist with the implementation and on-boarding process of communities transitioning to Cardinal Group’s utility billing platform.
Collaborate with third parties to ensure all data is received, audited and uploaded appropriately into Cardinal Group’s utility billing platform.
Process monthly utility billing for assigned portfolio of communities
Monitor sites for missing utility invoices, including their retrieval and the submission required for timely processing of monthly utility billing.
Respond to resident inquiries, providing explanation and support for all resident customer service needs.
Ensure all billing and allocation methods comply with both jurisdictional regulations and lease terms for assigned communities, performing research as necessary.
Respond to inquiries or support needs from community managers, portfolio managers, or other Cardinal Group on-site or HQ team members.
Compile and maintain periodic recovery analysis reports at community and portfolio levels
Perform research and analysis in support of recovery statistics. Devise remediation plans if required.
Articulate complex billing scenarios and calculations across a wide spectrum of audiences.
Assist with establishing and documenting SOPs, workflows, training, and success metrics necessary to operate Cardinal Group’s utility billing platform at scale.
Other tasks, as assigned by the Manager.
QUALIFICATIONS
Bachelor's degree preferred.
3-5 years' experience in utility billing operations.
YARDI, Entrata, RealPage experience preferred.
Working Knowledge of generally accepted accounting principles (GAAP), and their proper application within the property management and real estate industries.
Strong Working knowledge of the real estate and property management industry, especially with regards to utility billing management, current providers in the space, and the operational impact of utility billing and utility management.
Working knowledge of property management accounting software.
Strong working knowledge of Microsoft Word, Excel and Google Suite.
Ability to read, analyze, articulate and compile financial reports.
Ability to work independently as well as utilize appropriate escalation protocols.
Excellent interpersonal skills and willingness to assist with additional tasks, including improving the company's utility billing and management platforms.
Excellent time management and business correspondence skills.
Ability to work as a team player and respect those you work with.
Ability to embrace change and new ideas.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The Team Member is often required to sit. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.
To be the best place to work, in any industry, for Anyone, so we can build engaging communities where Residents thrive
Industry
Real Estate
Company size
1,001-5,000 employees
Headquarters
Denver, CO
LinkedIn followers
29,617
Total funding
$15M
The strength of Cardinal is rooted in our identity. We know who we are – we are a culture-based company that attracts top talent, strives for excellence through team performance, and allows the percolation of the best ideas throughout the organization as a means of constant improvement in and throughout our businesses. We launch new opportunistic ventures in synergistic and complementary sectors. Our culture and our commitment to excellence have built a strong-and-valuable reputation in the labor, client, and equity markets.
Offices: 4100 E Mississippi Ave, Denver, CO 80246, US
To be the best place to work, in any industry, for Anyone, so we can build engaging communities where Residents thrive
Industry
Real Estate
Company size
1,001-5,000 employees
Headquarters
Denver, CO
LinkedIn followers
29,617
Total funding
$15M
The strength of Cardinal is rooted in our identity. We know who we are – we are a culture-based company that attracts top talent, strives for excellence through team performance, and allows the percolation of the best ideas throughout the organization as a means of constant improvement in and throughout our businesses. We launch new opportunistic ventures in synergistic and complementary sectors. Our culture and our commitment to excellence have built a strong-and-valuable reputation in the labor, client, and equity markets.
Offices: 4100 E Mississippi Ave, Denver, CO 80246, US