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Full-time
high school
Bonus eligibility
Posted 13d ago
~40 hrs/week
Responsibilities
The Leasing Team Member is responsible for achieving 100% occupancy through effective resident retention and leasing activities. They act as a customer service ambassador by managing inquiries, conducting property tours, and processing lease documentation.
Requirements
Candidates must have 1-2 years of experience in customer service and sales, along with strong communication skills. A high school diploma or equivalent is required, and the role necessitates availability during evenings and weekends.
Full job description
POSITION: Leasing Team Member (Full-time, Non-Exempt)
COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility
SUMMARY
The Leasing Team Member will reward your people skills, sales experience, high energy, positive attitude and excellent performance with great earnings possibilities and outstanding advancement opportunities. The Leasing Team Member strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability.
RESPONSIBILITIES (Including but not limited to)
Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
Utilize the Cardinal Way of Leasing by:
Warmly greeting prospective clients
Answering incoming leasing calls
Determining needs and preferences
Professionally presenting the community and apartment homes
Utilizing feature/benefit selling
Closing the sale
Following up
Complete all lease applications and lease file paperwork.
Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with various additional community projects as assigned by the Community Manager.
Participate in Cardinal U training as required.
QUALIFICATIONS
1-2 years of customer service and sales experience.
Strong communication skills.
High-energy and enjoys a fast pace environment.
Enjoys and takes pride in providing excellent service.
Great with people — warm, friendly and helpful in person and on the phone.
Basic computer skills: typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent.
Available evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.
CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:
Leasing Agent
Leasing Consultant
Real Estate
Leasing
Receptionist
Leasing Specialist
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
The Team Member must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Rare travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.
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Related keywords
LeasingSalesCustomer ServiceProperty ManagementReal EstateLease AdministrationResident RetentionCommunity EventsLease AuditsTour Path MaintenanceCommunicationComputer SkillsFull-timeNon-ExemptCardinal Way of Leasing
To be the best place to work, in any industry, for Anyone, so we can build engaging communities where Residents thrive
Industry
Real Estate
Company size
1,001-5,000 employees
Headquarters
Denver, CO
LinkedIn followers
29,494
Total funding
$15M
The strength of Cardinal is rooted in our identity. We know who we are – we are a culture-based company that attracts top talent, strives for excellence through team performance, and allows the percolation of the best ideas throughout the organization as a means of constant improvement in and throughout our businesses. We launch new opportunistic ventures in synergistic and complementary sectors. Our culture and our commitment to excellence have built a strong-and-valuable reputation in the labor, client, and equity markets.
Offices: 4100 E Mississippi Ave, Denver, CO 80246, US
To be the best place to work, in any industry, for Anyone, so we can build engaging communities where Residents thrive
Industry
Real Estate
Company size
1,001-5,000 employees
Headquarters
Denver, CO
LinkedIn followers
29,494
Total funding
$15M
The strength of Cardinal is rooted in our identity. We know who we are – we are a culture-based company that attracts top talent, strives for excellence through team performance, and allows the percolation of the best ideas throughout the organization as a means of constant improvement in and throughout our businesses. We launch new opportunistic ventures in synergistic and complementary sectors. Our culture and our commitment to excellence have built a strong-and-valuable reputation in the labor, client, and equity markets.
Offices: 4100 E Mississippi Ave, Denver, CO 80246, US