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Full-time
Health insurance, Prescription insurance, Vision insurance, Dental insurance, Wellness credit, 403(b) retirement plan with company match
Posted 22d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The Administrative Assistant manages the front office operations for an orthopedic practice, including patient check-ins, scheduling, and phone management. They are responsible for verifying insurance, collecting co-pays, and ensuring smooth clinic operations through provider schedule management.
Requirements
Candidates must have previous experience in a medical front office setting and strong organizational and communication skills. Familiarity with EPIC and Microsoft Office, as well as knowledge of insurance authorization processes, is highly preferred.
Full job description
Summary
Join Our Team at Mercy Medical Center – Now Hiring an Administrative Assistanst in Orthopedics!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities
We are excited to welcome a dedicated and enthusiastic Administrative Assistant to our front office team at The Orthopedic Specialty Hospital at Mercy, a busy and patient-focused orthopedic practice. This is a wonderful opportunity to be part of a supportive, fast-paced environment where your communication and customer service skills will truly make a difference in the patient experience.
Greet and check-in patients with a warm, professional demeanor
Answer and manage incoming phone calls and patient messages efficiently
Handle patient registration and verify insurance information
Collect co-pays and process payments accurately
Schedule, reschedule, and confirm patient appointments
Monitor and manage provider schedules to ensure smooth clinic operations
Sort and distribute incoming faxes and documents appropriately
Maintain a clean, organized front office space
Provide exceptional service and support to patients and visitors
Other duties as assigned
Requirements
Previous experience in a medical front office setting
Strong organizational and time-management skills
Excellent verbal and written communication
Ability to work well in a team and maintain a positive attitude
Familiarity with EPIC and Microsoft Office is a plus
Customer service oriented with a commitment to patient care
Knowledge of insurance verification, benefits coordination, and the insurance authorization process
Min
USD $21.98/Hr.
Max
USD $36.27/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits
Benefits Eligibility is based on your scheduled FTE status and Job Category
Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
EEO Statement
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Follow us to learn about the Mercy Family & exciting career opportunities with Mercy Health Services.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1874
Headquarters
Baltimore, MD
LinkedIn followers
23,063
For over 150 years, Mercy Medical Center has been a beacon of hope for the Baltimore area. The Sisters of Mercy have held steadfast to the belief that the provision of high quality health care recognizes the inherent dignity of each individual. Mercy’s mission is rooted in respecting humanity and delivering care that is marked by courtesy, respect and compassion for all.
Mercy Medical Center is a hospital, sponsored by the Sisters of Mercy. Located in downtown Baltimore at 345 St. Paul Place, Mercy provides primary care and specialty services in Canton, Columbia, Ellicott City, Glen Burnie, Hunt Valley, Lutherville, Manchester, Overlea, and Reisterstown. Recognized for the Centers of Excellence in Women's Health & Medicine, Orthopedics, Cancer, Digestive Health & Liver Disease, and more, Mercy includes many physicians named among Baltimore's best doctors. In 2010 Mercy's campus expanded with the addition of new $400+ million, 20-story replacement hospital, The Mary Catherine Bunting Center, which features 26 state-of-the-art operating rooms and at least 196 private inpatient rooms.
Mercy has been the recipient of numerous awards and honors, including:
· Magnet Recognition® for Nursing excellence (FOUR times, most recently in February 2026, Magnet Recognition® with Distinction)
· America's Best Midsize Employer by Forbes in 2026 (7 consecutive years)
· America's Most Trustworthy Companies by Newsweek for three consecutive years (2023–2025)
· America's Greatest Workplaces for Women by Newsweek in 2025.
· America's Best Employers for Healthcare Professionals by Forbes in 2025
· 46 Physicians named among the regions "Top Doctors" in the November 2025 issue of Baltimore Magazine
Stella Maris is also under Mercy Health Services, Inc, which is Central Maryland's largest long-term/geriatric care facility located in Timonium, MD.
Offices: 345 St Paul Pl, Baltimore, MD 21202, US · 9821 Broken Land Pkwy, Columbia, Maryland 21046, US · 2801 Hudson St, Baltimore, Maryland 21224, US · 301 St Paul Pl, Baltimore, Maryland 21202, US · 7927 Ritchie Hwy, Glen Burnie, Maryland 21061, US
Cancer CareOthopedicsWomen's Healthand Digestive Health and Liver DiseaseHospitalHealth CareMedical
Based on 1378 listings with disclosed salaries, most administrative jobs in Maryland pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Maryland right now?
There are currently 4,062 open administrative positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Maryland?
Companies currently hiring include John Hopkins University, Mercy Medical Center, Baltimore, MD, University System of Maryland, University of Maryland Medical System, PM Pediatric Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Maryland?
Yes — 810 of the 4062 open administrative positions offer remote or hybrid work (188 remote, 622 hybrid).
How do I apply for Administrative jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.