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$18/hr–$21/hr
Full-time
high school
Medical benefits, Dental benefits, Short-term disability coverage, Long-term disability coverage, Matching 401k program, Paid time off
Posted just now
~40 hrs/week
Responsibilities
The Patient Service Coordinator is responsible for managing patient scheduling, insurance verification, and front-desk administrative tasks. They also handle incoming calls, process payments, and ensure smooth patient flow within the orthopedic clinic.
Requirements
Candidates must have a high school diploma and possess excellent communication and multi-tasking skills. Proficiency in medical terminology and computer systems is required to perform daily administrative duties effectively.
Full job description
Description
Who we are:
Aligned Orthopedic Partner is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic and Sports Therapy is recruiting for an experienced Patient Service Coordinator.
What you will do:
Receives and directs incoming telephone calls politely
Accurately documents messages and forwards to therapists and personnel in a timely manner
Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
Scheduling Post Op Hand Surgery Patients with our Hand Therapists
Explains insurance benefits to patients
Manages cancellation list, filling open slots wherever possible
Ensures that patients sign in
Ensures patients present with required referrals
Generates new patients flowsheets and paperwork
Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
Collects co-pay, deductible, coinsurance, today’s visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
Schedules follow up appointments as necessary
Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
Coordinates administrative supply orders
Manages the rescheduling of patients when a therapist has a change in schedule
Performs basic administrative tasks including scanning and faxing documentation
We’d love to hear from you if you:
High School Graduate
Excellent written and verbal communication skills
Able to multi-task and capable of remaining calm in a stressful situation
Able to use a multi-line telephone system and the billing computer program
Demonstrates keyboard proficiency
Demonstrates working knowledge of medical terminology
What we offer:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
Market Leading
Multi-Subspecialty Orthopedic
Platform in the Mid-Atlantic
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Headquarters
Bethesda, Maryland
LinkedIn followers
1,756
Aligned Orthopedic Partners (Aligned Ortho) is a purposefully majority physician-owned and led management services organization (MSO) to best-in-class orthopedic practices in the Mid-Atlantic. Since its original partnership with OrthoBethesda in 2018, Aligned Ortho has executed on a hub–and–spoke strategy focused on building density within a market and leveraging vertical integration to provide the continuum of musculoskeletal care and drive efficiency. Today, Aligned Ortho has over 130 clinicians, 50 world-class physicians, 10 clinic locations as well as affiliated surgery and ortho-specific urgent care centers across Virginia, Maryland and Washington, D.C.
Offices: 10215 Fernwood Rd, Suite 303, Bethesda, Maryland 20817, US
How many Administrative jobs are open in Bethesda, MD right now?
There are currently 154 open administrative positions in Bethesda, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Bethesda, MD?
Companies currently hiring include Marriott International Hotels, Inc., Global Solutions Network, Inc., mPower, Inc., ISN, CACI International Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Bethesda, MD?
Yes — 45 of the 154 open administrative positions offer remote or hybrid work (15 remote, 30 hybrid).
How do I apply for Administrative jobs in Bethesda, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.