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$16/hr–$29/hr
Full-time
high school
Posted 22h ago
~40 hrs/week
Responsibilities
The Medical Office Coordinator handles patient and provider requests, manages scheduling, registration, and care coordination. They also provide administrative support for medical matters and process clinic activities within the EPIC system.
Requirements
Candidates must have a High School Diploma or equivalent and at least two years of administrative experience. Proficiency in Microsoft Office and knowledge of general medical terminology are required.
Full job description
We are seeking a Medical Office Coordinator.
Specific Duties & Responsibilities
Professionally and efficiently handle incoming requests from patients and providers, and ensure that issues are resolved both promptly and thoroughly.
Provide quality service and support in a variety of areas which may include, but not limited to scheduling, registration and care coordination.
Carries out duties and responsibilities with limited supervision.
Makes decisions and establishes work priorities as needed.
Responsible for completing regular tasks without repeated instructions.
Provide support for medical matters on behalf of physicians.
Other activity processed in EPIC, including but not limited to coordinating clinic follow-up of high importance activities.
Respond to ad hoc patient inquiries and requests in a timely, professional, and courteous manner, including communicating relevant information to and from the physician.
Prepare to support clinic activities from home in case of JHU closure.
Provide coverage to the Division front desk and telephone lines as needed or assigned.
Provide back-up support coverage for lunches, illness, and other time-off requests as needed or assigned.
Minimum Qualifications
High School Diploma or graduation equivalent.
Two years administrative experience.
Knowledge of Microsoft Office applications required.
Knowledge of general medical terminology required.
Additional education may substitute for one year of experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Epic experience.
Classified Title: Medical Office Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.60 - $29.50 HRLY ($44,107 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 830a-5p FLSA Status: Non-Exempt Location: School of Medicine East Baltimore campus Department name: SOM PMR Physical Med and Rehabilitation Personnel area: School of Medicine
The Johns Hopkins University was the first university in the Western Hemisphere based on the European research institution, with a mission both to teach and to advance human knowledge through discovery. Its establishment revolutionized U.S. higher education. Today, Johns Hopkins remains a world leader in education, research and patient care. It ranks first among U.S. universities in winning federal research and development funds.
Offices: 3400 N Charles St, Baltimore, Maryland 21218, US
The Johns Hopkins University was the first university in the Western Hemisphere based on the European research institution, with a mission both to teach and to advance human knowledge through discovery. Its establishment revolutionized U.S. higher education. Today, Johns Hopkins remains a world leader in education, research and patient care. It ranks first among U.S. universities in winning federal research and development funds.
Offices: 3400 N Charles St, Baltimore, Maryland 21218, US