Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agen…
Housekeeper/Room Attendant Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Housekeeper! What We Offer: Career advancement opportunitiesEm…
Capitol Heights, Maryland, United States · On-site
$20/hr–$23/hr
Entry level
Engineer/Maintenance Do you like making repairs and learning about how things work? Do you want to be a part of a team that creates a safe and enjoyable environment for our guests? We are hiring for a Maintenance Personn…
Skills: Equipment Repair, Plumbing, Electrical Systems, Preventative Maintenance, Pool Maintenance
Housekeeper/Room Attendant Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Housekeeper! What We Offer: Career advancement opportunitiesEm…
Night Auditor-Hotel Desk- Overnight position Are you a night owl? Sleep during the day, stay up through the night? If this describes you then apply for our Night Audit position! In this extremely important role, you will…
Skills: Night Audit, Guest Service, Accounting, Cash Handling, Financial Reporting
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you! We provide a friendly, professional place to work an…
Skills: Hotel Operations Management, Budget Planning, Cost Control, Sales And Marketing, Guest Satisfaction
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and Driven? Tharaldson wants you! We provide a friendly, professional place to work an…
Skills: Hotel Operations Management, Budget Planning, Cost Control, Sales And Marketing, Guest Satisfaction
Rancho Cucamonga, California, United States · On-site
$85k–$95k/yr
Mid level
Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you! We provide a friendly, professional place to work an…
Skills: Hotel Operations, Budget Planning, Cost Control, Sales And Marketing, Personnel Administration
Engineer/Maintenance Do you like making repairs and learning about how things work? Do you want to be a part of a team that creates a safe and enjoyable environment for our guests? We are hiring for a Maintenance Personn…
Skills: Equipment Repair, Plumbing, Electrical Systems, Preventative Maintenance, Pool Maintenance
Do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Laundry Attendant! What We Offer: Career advancement opportunitiesEmployee discountsCompetitive payDaily PayFlexibl…
Houseperson / Laundry Attendant (Overnight – Front Desk Break Coverage)- Part Time Hours This role requires a nightly rotation between all three hotel properties. Do you take pride in keeping things clean and organ…
Skills: Housekeeping, Laundry Operations, Customer Service, Attention To Detail, Time Management
Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agen…
SUMMARY Serves beverages to patrons as regulated by state and federal age requirements by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essent…
Housekeeper/Room Attendant-Part Time- (Fri, Sat, Sun) Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Housekeeper! What We Offer: Career …
Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agen…
Skills: Guest Relations, Front Desk Operations, Cash Handling, Conflict Resolution, Communication
Engineer/Maintenance Do you like making repairs and learning about how things work? Do you want to be a part of a team that creates a safe and enjoyable environment for our guests? We are hiring for a Maintenance Personn…
Skills: Equipment Repair, Plumbing, Electrical Systems, Preventative Maintenance, Pool Maintenance
Do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Laundry Attendant! What We Offer: Career advancement opportunitiesEmployee discountsCompetitive payDaily PayFlexibl…
Housekeeper/Room Attendant Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Housekeeper! What We Offer: Career advancement opportunitiesEm…
Skills: Room Cleaning, Attention To Detail, Linen Management, Deep Cleaning, Waste Disposal
Engineer/Maintenance Do you like making repairs and learning about how things work? Do you want to be a part of a team that creates a safe and enjoyable environment for our guests? We are hiring for a Maintenance Personn…
Skills: Equipment Repair, Plumbing, Electrical Systems, Preventative Maintenance, Pool Maintenance
Housekeeper/Room Attendant-Full Time Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Housekeeper! What We Offer: Career advancement oppor…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$16/hr–$17/hr
Part-time
high school
Career Advancement Opportunities, Employee Discounts, Competitive Pay, Daily Pay, Flexible Work Schedule, Medical Insurance
Posted 1d ago
~40 hrs/week
Responsibilities
The agent is responsible for greeting guests, managing room assignments, and handling check-in/check-out processes. Additionally, they maintain the lobby area, manage cash transactions, and address guest requests or complaints promptly.
Requirements
Candidates should have a high school diploma and 0-1+ years of customer service experience. A passion for hospitality and the ability to handle confidential information with integrity are required.
Full job description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 – 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
Since his first hotel acquisition in 1982, Gary Tharaldson has owned over 350 hotel properties throughout the United States. He has been instrumental in developing prototype properties for the likes of Marriott and Hilton, and has received numerous Developer of the Year awards from the same highly respected franchise companies.
Tharaldson Hospitality Management LLC, operates a portfolio of business class hotels under franchise license agreements with Intercontinental Hotels Group, Marriott International and Hilton. Our goal is to maximize the operational quality and financial performance of our hotels, grow market share and enhance the performance of our hotels through the constant pursuit of superior levels of quality, efficiency and service.
Our people are our strength and we believe in allowing individuals at all levels the freedom to be creative, solve problems and implement their decisions. THM, formed in January 2011, manages 39 hotels in 14 states with additional hotels opening in 2018.
Offices: 415 E. Ash, Suite D, Decatur, Illinois 62526, US
Hotel ManagementHotel Developmentand Hospitality ManagementLeisureHospitality
Since his first hotel acquisition in 1982, Gary Tharaldson has owned over 350 hotel properties throughout the United States. He has been instrumental in developing prototype properties for the likes of Marriott and Hilton, and has received numerous Developer of the Year awards from the same highly respected franchise companies.
Tharaldson Hospitality Management LLC, operates a portfolio of business class hotels under franchise license agreements with Intercontinental Hotels Group, Marriott International and Hilton. Our goal is to maximize the operational quality and financial performance of our hotels, grow market share and enhance the performance of our hotels through the constant pursuit of superior levels of quality, efficiency and service.
Our people are our strength and we believe in allowing individuals at all levels the freedom to be creative, solve problems and implement their decisions. THM, formed in January 2011, manages 39 hotels in 14 states with additional hotels opening in 2018.
Offices: 415 E. Ash, Suite D, Decatur, Illinois 62526, US
Hotel ManagementHotel Developmentand Hospitality ManagementLeisureHospitality