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Job DetailsJob Location: Rockville-Shady Grove - Rockville, MD 20850Position Type: Full TimeSalary Range: $18.00 - $21.00 HourlySECTION 1: Job Summary (Summary of the basic functions of the position) The Medical Assistan…
Job DetailsJob Location: Rockville-Shady Grove - Rockville, MD 20850Position Type: Full TimeSalary Range: $18.00 - $21.00 HourlySECTION 1: Job Summary (Summary of the basic functions of the position) The Medical Assistan…
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$18/hr–$18/hr
Full-time
high school
401(k), Medical insurance, Dental insurance, Vision insurance, Life insurance, Paid time off
Posted 4h ago
~40 hrs/week
Responsibilities
The specialist serves as the primary point of contact for families and veterinary partners, providing compassionate support during the viewing process. They are also responsible for maintaining office order, managing database entries, and performing routine clerical duties.
Requirements
Candidates must have a high school diploma or equivalent and possess strong interpersonal and customer service skills. Proficiency in Microsoft Office and the ability to maintain a professional demeanor in emotionally sensitive situations are required.
Full job description
Responsibilities
•Serve as the first point of contact for visiting families and veterinary hospital partners, greeting guests and directing them appropriately
•Guide families through the viewing process by answering questions, and providing compassionate, attentive support
•Maintain a clean, orderly, and welcoming client waiting and viewing area at all times
•Answer phones and determine whether callers can be assisted directly or routed to the appropriate team member
•Contact families and veterinary hospitals to give and receive information as needed
•Enter and retrieve information from the company database accurately
•Create special orders and follow through appropriately upon arrival
•Perform routine clerical tasks including emails, printing, copying, and scanning
•Assist in the organization and administration of company objectives and policies
•Other duties as assigned
Required Skills & Experience
•High School Diploma or equivalent
•Interpersonal and customer service skills with a genuine ability to convey compassion to grieving families
•Proficient in Microsoft Office (Word, Outlook, Access) and able to send and receive email with attachments
•Strong organizational skills with the ability to manage multiple priorities in a changing environment
•Professional, composed demeanor in emotionally sensitive situations
Preferred Skills
•Experience in a bereavement, funeral services, pet-related, or customer-facing care role
•Passion for animals and supporting the families who love them — animal lovers encouraged to apply!
Benefits
•401(k) with company match
•Medical, dental, vision, and life insurance (available after 60 days for full-time employees)
•Paid time off
•Company-provided apparel and PPE
•Opportunities for advancement and leadership development
•Inclusive and supportive work environment
•Employee assistance resources
Work Environment & Physical Requirements
•Work performed primarily in crematory, office, and family-facing settings
•Prolonged periods of sitting or standing depending on task
•Regular contact with deceased pets as part of normal job duties
•Ability to lift up to 50 pounds consistently
•Use of personal protective equipment (gloves, gowns, masks, etc.) as required
EEO Statement
Pet Meadow is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other protected characteristic as outlined by applicable federal, state, or local laws.
Employment Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employment with Anima Care – North America is on an at-will basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
How to Apply
If you're passionate about helping others and want to make a meaningful impact in the pet aftercare industry, we encourage you to apply. Please submit your resume.
Related keywords
Pet AftercareCustomer ServiceMicrosoft OfficeWordOutlookAccessData EntryClericalBereavementFuneral ServicesCrematoryAdministrativeCommunicationCompassionPPERecord Keeping
Pet Meadow is a family-owned, leading expert in providing comprehensive, private and compassionate pet cremation and grief support service. For over 25 years, we have been trusted by leading hospital and veterinarian practices to compassionately and reliably care for your pet's dignified passage.
Offices: 1500 Klockner Rd, Trenton, New Jersey 08619-3104, US
Pet CremationMemorializationGrief SupportCustom ArtAquamationGreen PracticesBurial ServicesInurnmentand Viewing ServicesTransportation
How many Administrative jobs are open in Rockville, MD right now?
There are currently 216 open administrative positions in Rockville, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Rockville, MD?
Companies currently hiring include Adventist HealthCare, Capital Bank, N.A., FINRA, Significance, Brightview Senior Living, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Rockville, MD?
Yes — 52 of the 216 open administrative positions offer remote or hybrid work (6 remote, 46 hybrid).
How do I apply for Administrative jobs in Rockville, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.