Rockville, Maryland, United States · Remote OK
$60k–$72k/yr
We are Skyward. That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and…
Skills: Customer service, IT help desk, Technical support, Communication skills, Troubleshooting
Rockville, Maryland, United States · Remote OK
$78k–$95k/yr
We are Skyward. That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and…
Skills: IT support, Team leadership, Communication, Executive support, Problem solving
MaxCyte, Inc.Rockville, Maryland, United States · On-site
Description The Senior Field Support Engineer (FSE)/Depot Services Manager provides technical support to customers of MaxCyte instruments and supports the day-to-day operations of MaxCyte’s Depot Services. The FSE/Depot …
Skills: Technical support, Field service, Depot services, Instrument calibration, Troubleshooting
Rockville, Maryland, United States · On-site
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
Skills: Vehicle repair, Vehicle maintenance, Tire services, Wheel balancing, TPMS service
Rockville, Maryland, United States · On-site
$22/hr–$24/hr
Customer Service Representative / Dispatcher Gaithersburg Garage Doors | Rockville, MD Home Service Experience Preferred | Hiring Immediately Starting Pay: $22-$24 an hour DOE Have you worked in HVAC, plumbing, electrica…
Skills: Customer service, Dispatching, Scheduling, Communication, Problem-solving
Rockville, Maryland, United States · On-site
$22/hr–$24/hr
Customer Service Representative / Dispatcher Gaithersburg Garage Doors | Rockville, MD Home Service Experience Preferred | Hiring Immediately Starting Pay: $22-$24 an hour DOE Have you worked in HVAC, plumbing, electrica…
Skills: Dispatching, Customer service, Scheduling, Communication, Problem-solving
Rockville, Maryland, United States · On-site
$17/hr–$26/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Phlebotomy, Venipuncture, Capillary techniques, Specimen collection, Data entry
Rockville, Maryland, United States · On-site
Bernstein Management Corporation (BMC) has been a regional leader in real estate management and investment for over 70 years. Focusing exclusively on the Washington DC metropolitan area, our portfolio currently includes …
Skills: Customer service, Sales, Marketing, Time management, Attention to detail
Rockville, Maryland, United States · On-site
$19/hr–$30/hr
Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committe…
Skills: Leadership, Coaching, Customer experience, Financial management, Budgeting
Rockville, Maryland, United States · On-site
$23/hr–$27/hr
As a Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills;…
Skills: Customer Service, Sales, Cross-selling, Financial Transactions, Loan Processing
Rockville, Maryland, United States · Hybrid
$77k–$104k/yr
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: IT Infrastructure and Operations Job Qualifications…
Skills: ServiceNow, System administration, ITSM, ITOM, CMDB
Rockville, Maryland, United States · On-site
$18/hr–$31/hr
Overview This onsite, non-exempt role is located at Retina Group of Washington, Greenbelt, MD office, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs. Com…
Skills: Patient scheduling, Insurance verification, Registration, Customer service, HIPAA compliance
F.H. Furr Plumbing, Heating, Air Conditioning, & ElectricalRockville, Maryland, United States · On-site
$125k–$200k/yr
Overview **Signing bonus up to $10,000 plus $10,000 Journeyman annual bonus!** Take Your Electrical Career to the Next Level with F.H. Furr! What We’re Looking For F.H. Furr is on the hunt for skilled Residential Electri…
Skills: Electrical diagnostics, Electrical repair, Residential electrical systems, Circuit troubleshooting, Wiring
Rockville, Maryland, United States · On-site
$17/hr–$26/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Phlebotomy, Venipuncture, Capillary techniques, Specimen collection, Data entry
F.H. Furr Plumbing, Heating, Air Conditioning, & ElectricalRockville, Maryland, United States · On-site
$90k–$150k/yr
Overview **Signing bonus up to $10,000 plus $10,000 Journeyman annual bonus!** Why Top Plumbing Technicians Choose F.H. Furr Build a Career Where Your Skills Are Rewarded At F.H. Furr, we believe great technicians deserv…
Skills: Plumbing, Troubleshooting, Residential plumbing, Equipment installation, Maintenance
Los Angeles, California, United States · On-site
$30/hr–$53/hr
The Specialist, Corporate Real Estate serves as a frontline resource supporting FINRA's hybrid workplace model and facilities operations. Under general direction of the manager, this role supports workspace management wi…
Skills: Facilities coordination, Customer service, Workspace management, Vendor management, Procurement
Rockville, Maryland, United States · On-site
$16/hr–$20/hr
Description The Delivery Driver / Warehouse Associate is a dual-role position responsible for both delivering paint and related products to local customers and supporting warehouse and store operations. This role require…
Skills: Delivery driving, Warehouse operations, Inventory management, Paint mixing, Color matching
Rockville, Maryland, United States · On-site
OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, …
Skills: Retail management, Team leadership, Inventory control, Sales growth, Operational excellence
Rockville, Maryland, United States · On-site
Description COUNTER ASSOCIATE BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES! Why Work for PSE GROUP? Weekends offWeekday schedule 8am-5pm401(k) program with company matchGenerous benefits package for full time emp…
Skills: Customer service, Inside sales, Counter sales, Paint mixing, Inventory management
Rockville, Maryland, United States · On-site
$19/hr–$20/hr
Job Overview The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. Key Responsibilities Complete hourly patrol …
Skills: Security patrol, Access control, Customer service, Problem-solving, Time management
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Provide Tier 1-2 technical support for enterprise AI tools to agency stakeholders via multiple communication channels. Diagnose software issues, manage knowledge base documentation, and act as a feedback loop between users and engineering teams.
Requires at least 2 years of experience in an IT help desk or technical support environment with strong customer service skills. Candidates must be able to obtain and maintain a Public Trust security clearance.
That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission.
We stand by our values, and we won’t compromise on any of them.
Integrity: We’re conscientious, intentional, and empathetic. Our words and actions align. That’s our character. Please don’t ask us to play another part, we’re poor actors.
Compassionate: If we may borrow a quote from Theodore Roosevelt: “No one cares how much you know until they know how much you care.” Because our team is thoughtful and supportive, caring deeply for each other, our clients, and our work, this comes naturally.
Inquisitive: We remain students by failing openly and turning lessons into solutions.
Unconventional: For us, life isn’t what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two.
Authentic: Made possible only because we embody the values listed above. We’re relaxed and fun yet intensely curious and driven. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand.
Because of that, we continue Onward, Upward, and Skyward.
We need a Help Desk Support Analyst.
Are you the “go-to tech person” in your group of friends, the one who can make confusing technology feel easy without ever making anyone feel dumb for asking? Do you stay calm and friendly when the pressure’s on and take pride in making someone’s day a little smoother?
This is white-glove support with a front-row seat to the future of AI at CMS. If you’ve got the patience of a saint and a genuine love for helping people, please apply.
Let’s go Skyward together.
\nWhat you’ll do:Even if you don’t meet 100% of the qualifications, we encourage you to apply. At Skyward, we’re focused on hiring individuals with the right skills and passion to grow, not just checking off every box.
We believe great work deserves great pay. That’s why we ensure our compensation is not only competitive but also fair and transparent, as required by Maryland law. Expect a salary that matches your skills, experience, and the value you bring to the table - because you’re worth it!
At Skyward, we support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees.
Perfecting GovTech. Upgrading the public experience.
We are Skyward. That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission.
Offices: 2000 Tower Oaks Blvd, Rockville, Maryland 20852, US
There are currently 460 open customer service & support positions in Rockville, MD listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Adventist HealthCare, Starbucks, Domino's, Albertsons Companies, Flynn Group, among others. Browse the listings above to see every active employer.
Yes — 44 of the 460 open customer service & support positions offer remote or hybrid work (13 remote, 31 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
