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Skills: Customer Service, Medical Terminology, ICD-9, CPT-4 Codes, HIPAA Compliance
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Towson, Maryland, United States · On-site
Entry level
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$18/hr–$20/hr
Full-time
high school
Tuition reimbursement, Health insurance, Dental insurance, Vision insurance, Corporate discounts
Posted 18h ago
~40 hrs/week
Responsibilities
The receptionist manages the front desk by scheduling appointments, collecting co-pays, and ensuring patient paperwork is accurate. They are responsible for maintaining patient demographics in the EHR and coordinating follow-up procedures and ASC cases.
Requirements
Candidates must have a high school diploma or GED and at least two years of front office experience, preferably in a medical setting. Proficiency in medical coding, computer software, and a strong commitment to patient care are required.
Full job description
Why Join Us?
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
Job Description:
The Medical OncologyFront Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Primary Duties & Responsibilities:
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day’s appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.
Reconcile payment batches at the end of every day and turn them in to the Site Manager.
Schedule follow-up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1 - 2 years of customer service.
Knowledge, Competencies & Skills:
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology,ICD-9, and CPT-4 Codes.
Strong communication skills, both verbal & written.
Proficient computer software and database skills.
Comfortable working in a fast-paced environment.
Very comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem-solving.
Ability to type 40 Words Per Minute.
Job Type: Full-Time Pay Range: $18.00 - $20.00 per hour Actual compensation offered to candidates is based on work experience, education, skill level,and geographic location. Compensation may vary depending on the state or region in which theposition is located, in accordance with applicable laws. This position has no close date. Applications will be accepted until an offer has been extendedand accepted. Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do notdiscriminate on the basis of race, color, religion, age, sex, national origin, disability, veteranstatus, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employmentbackground check.
Related keywords
Medical OncologyFront DeskReceptionistPractice ManagementEHRNtierprisePhreesiaICD-9CPT-4HIPAAPatient DemographicsCo-paysMedical BillingUrologic CareHealthcare Administration
How many Administrative jobs are open in Towson, MD right now?
There are currently 108 open administrative positions in Towson, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Towson, MD?
Companies currently hiring include GBMC HealthCare, Towson University StarTUp, Bank of America, Clinical Associates, Baltimore County Public Schools, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Towson, MD?
Yes — 21 of the 108 open administrative positions offer remote or hybrid work (2 remote, 19 hybrid).
How do I apply for Administrative jobs in Towson, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.