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Metro Physical & Aquatic Therapy
Receptionist
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$16/hr–$18/hr
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Towson, Maryland, United States · On-site
$17/hr–$25/hr
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Entry level
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Full-time
high school, associate degree
Posted 4d ago
~40 hrs/week
Responsibilities
The Medical Secretary II manages daily clinic operations including patient check-in, scheduling, and registration while ensuring accurate documentation in the EPIC system. They also facilitate communication between patients, families, and the healthcare team to ensure well-coordinated care.
Requirements
Candidates must have a High School Diploma or GED and at least one year of related experience. Proficiency in clerical tasks, computer systems, and strong communication skills are required for this role.
Full job description
Job Requirements
Work Schedule:
Monday - Friday 8:00 am to 4:30 pm
The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, editing and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patients’ check-in and checkout and performing other duties as assigned.
COMMUNICATIONS AND COLLABORATION
Protects privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients' rights by addressing patient
by name and maintaining confidentiality. Collaborate with the patient, significant
others, and ancillary departments to become a multidisciplinary health care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information.
PATIENT SUPPORT
Responsible for patient check-in and discharge, scheduling.
OFFICE REGISTRATION
Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in the EPIC system for both Medical Records and Billing purposes. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instruct patients to obtain referrals as needed. Assists with follow up directly with referring to the physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG.
Work Experience
Education
High School Diploma or GED (Required)
2 years / associate’s degree (Preferred)
Certification / Licensure / Registration
No Certification and Licensure Requirements required or preferred
Experience and Skills
1-year Related experience (Required)
At least 1 year experience with prior authorizations and insurance verifications preferred.
Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General
Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills,
Strong Customer Services Skills
Related keywords
Medical SecretaryOrtho SurgeryPatient RegistrationEpicBillingInsurance VerificationPrior AuthorizationsMedical RecordsSchedulingClericalData EntryPatient SupportHealthcare AdministrationHIPAAConfidentialityReferrals
The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization. It has evolved into a multi-hospital system with academic, community and specialty service missions reaching every part of the state and beyond.
UMMS is a national and regional referral center for trauma, cancer care, neurocare, cardiac care, women's and children's health and physical rehabilitation. It also has one of the world's largest kidney transplant programs, as well as scores of other programs that improve the physical and mental health of thousands of people daily.
The hospitals and health systems that comprise UMMS are:
University of Maryland Medical Center
University of Maryland Medical Center Midtown Campus
UM Rehabilitation and Orthopaedic Institute
UM Baltimore Washington Medical Center
UM Capital Region Health
UM Charles Regional Medical Center
UM St. Joseph Medical Center
UM Upper Chesapeake Health
UM Shore Regional Health
Mt. Washington Pediatric Hospital
UM Community Medical Group
Offices: 22 S. Greene St, Baltimore, MD 21201, US · 301 Hospital Dr, Glen Burnie, MD 21061, US · 327 Linden Ave, Baltimore, Maryland, US · 7601 Osler Dr, Towson, Maryland 21204, US · 219 S Washington St, Easton, Maryland 21601, US
TraumaCardiac CareCancer CareNeurocarePhysical RehabilitationWomen's and Children's HealthTransplantand critical careHealth DiagnosticsHospital
How many Administrative jobs are open in Towson, MD right now?
There are currently 139 open administrative positions in Towson, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Towson, MD?
Companies currently hiring include GBMC HealthCare, Towson University StarTUp, University of Maryland Medical System, Baltimore County Public Schools, Capstone On-Campus Management, LLC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Towson, MD?
Yes — 25 of the 139 open administrative positions offer remote or hybrid work (4 remote, 21 hybrid).
How do I apply for Administrative jobs in Towson, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.