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$19/hr
Full-time
high school
Marathon Health Clinics, Paid Time Off, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement
Posted 3d ago
~40 hrs/week
Responsibilities
The Commercial Operations Specialist serves as a subject-matter resource for lending laws and bank policies while supporting loan monitoring and documentation. This role manages loan files, processes collateral, and provides administrative support to the commercial banking and syndications teams.
Requirements
Candidates must have a high school diploma and at least 2 years of experience in banking, operations, or a service-related role. Proficiency in Microsoft Office and strong organizational skills are required, with commercial lending experience preferred.
Full job description
Starting Pay Rate is Based on Experience - Minimum Hourly Rate:
$19.00
Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.
A Centier Associateis someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.
What are our values?Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?
What about the perks?Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
This department normally works Monday-Friday from 8am-5pm.
SUPERVISORY RESPONSIBILITIES: None
SUMMARY: The Commercial Operations Specialist serves as a subject-matter resource on consumer and commercial lending laws, as well as related Bank policies and procedures. This role works closely with Commercial Administrative Analysts, Commercial Banking Administrative Specialists, Commercial Bankers, Business Bankers, the SBA team, the Director of Syndications & Participations, and the Residential Construction Lending Officer to support accurate and timely loan monitoring. Key areas of responsibility include monitoring loans in process, tracking fees collected, reviewing exceptions, and managing withdrawn, denied, or incomplete loan requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Guest Service and Relationship Management
Provide the highest level of quality service to guests by completing requested services and transactions in a friendly, positive, and professional manner. Use the guest’s name whenever appropriate and strive to create a hospitality-focused experience in every interaction.
Build rapport with guests by identifying their needs, recommending appropriate solutions, explaining available options, handling objections, and asking for their business. Maintain a strong understanding of Bank products and services in order to interpret and present them effectively.
Loan File and Documentation Management
Ensure each loan file is current and fully documented whenever it is accessed, including for renewals, modifications, insurance letters, customer inquiries, and other related needs.
Monitor Abrigo for withdrawn, denied, and incomplete loan requests, with a primary focus on SBA requests and support for Commercial and Business Banking requests as needed. Review files to confirm documentation is accurate and complete.
Scan and import documents into Image Center as needed.
C&I Lending, Residential Construction, Syndications, and Participations Support
Prepare reports for the Residential Construction Lending Officer and provide administrative specialist support as needed. Responsibilities may include entering new clients into the loan origination system, ordering, reviewing, and processing loan documents that fall outside the construction services area, following up on required financials, and clearing document exceptions.
Support the Director of Syndications and Participations with new and renewed syndicated and participated loans from approval through closing and funding. Coordinate with Commercial Administrative Specialists to obtain required financial information, distribute ongoing financial reporting to participant banks, maintain participation records, communicate with participant banks as needed, track reporting requirements, and assist with the ongoing servicing of the participation portfolio.
Exception, Tickler, and Administrative Support
Lead the collection of documentation from the Administrative Specialist and Lending teams to create “Clear a Tickler” workflows in Abrigo and support timely clearing of document and Final Title Policy exceptions.
Serve as backup to the Commercial Administration Analyst by working with the Commercial Administrative Specialist and Lending teams to clear financial exceptions from Abrigo and file documents into Image Center.
Support C&I Lenders and Administrative Specialists with C&I Portfolio Management by processing collateral additions and releases, maintaining collateral tracking spreadsheets and inventory logs, reconciling inventory records, and ensuring collateral information is accurate and up to date. Work directly with the borrower to free up lender time.
Support the Fort Wayne Commercial team with floor plan lending by processing collateral additions and releases, maintaining collateral tracking spreadsheets and inventory logs, reconciling inventory records, and ensuring collateral information is accurate and up to date. Work directly with the borrower to free up lender time.
Procedures, Team Support, and Professional Development
Work with the Supervisor and Training Division to ensure Commercial Banking procedures remain current.
Provide assistance to Commercial Banking offices as needed. Some travel may be required.
Attend seminars, AIB classes, and other educational opportunities to stay informed of changes in laws and regulations related to commercial lending.
Other Duties & Responsibilities: Work on special projects as needed.
Knowledge, Skills, and Abilities Required for this position:
Strong attention to detail
Highly organized with the ability to multi-task
Excellent communication and customer service skills
Knowledge of loan scoring software and loan documentation software are preferred.
Knowledge of Microsoft Word, Excel and Outlook are required.
Minimum Qualifications:
High School Diploma
2+ years’ experience in banking, operations, or a service-related role required
3-5 Years of banking experience with commercial lending preferred
Internal Pay Level 6
What do I do now?
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Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.
Equal Opportunity Employer/Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Indiana's largest private, family-owned bank, serving hometown, community banking since 1895.
Industry
Banking
Company size
501-1,000 employees
Founded
1895
Headquarters
Merrillville, Indiana
LinkedIn followers
8,891
Centier is Indiana’s largest private family-owned bank. Since 1895, the Schrage family has built a legacy of success that extends throughout the communities it serves. As a family-owned bank, Centier stands firmly behind its “Not For Sale” promise, pledging to the families, businesses, and communities of Indiana that it will continue to preserve independent, hometown banking in Indiana for generations to come.
Centier Bank is home to a unique tradition of service. At Centier, we have a passion for service to each other and to our communities. Ready to join the Centier family? We are currently accepting applications from individuals interested in a career with Centier. We’re looking for business professionals who are seeking career enhancement, longevity, and have an affinity for world-class service.
Member FDIC | Equal Housing Lender
Offices: 600 E 84th Ave, Merrillville, Indiana 46410, US
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Based on 386 listings with disclosed salaries, most administrative jobs in Indiana pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Indiana right now?
There are currently 5,445 open administrative positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Indiana?
Companies currently hiring include Indiana University Health, Indiana State Park Inns, Ascension, Franciscan Alliance, Inc., Ivy Tech Community College Indianapolis, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Indiana?
Yes — 525 of the 5445 open administrative positions offer remote or hybrid work (188 remote, 337 hybrid).
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