Fort Wayne, Indiana, United States · On-site
Description Department: Service Client Care Center Function: The Client Care Manager (CCM) oversees the Service Client Care Center and is responsible for managing inbound and outbound service communications, including ap…
Skills: Leadership, Customer Appointment Management, Call Center Management, Staff Training, KPI Tracking
Indianapolis, Indiana, United States · On-site
$27/hr–$29/hr
Overview Apex - Field Technician As the Field Technician, you will measure, install, and test products and provide customers with instructions on the proper usage of the product. He/She will have to travel to our custome…
Skills: Window Installation, Door Installation, Mechanical Skills, Diagnostic Tools, Customer Service
New Albany, Indiana, United States · On-site
Description JOB TITLE: Director – FNC Day Program DEPARTMENT: FNC Day Program SUPERVISOR'S TITLE: Chief Operating Officer POSITIONS SUPERVISED: FNC Day Program Manager; Administrative Assistant (shared with Children's Se…
Skills: Strategic Planning, Operational Oversight, Regulatory Compliance, Budget Management, Staff Supervision
Brookston, Indiana, United States · On-site
$65k–$75k/yr
Company Description Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By…
Skills: Negotiation, Procurement, ERP Systems, MS Office Suite, Vendor Management
Bloomington, Indiana, United States · Remote Solely
Position Overview: Bloom, the insurance industry’s trusted growth partner, is seeking a dedicated and customer-focused Health Plan Advocate (HPA) to serve as the first point of contact for beneficiaries, brokers, and ACA…
Skills: Customer Service, Active Listening, Problem Solving, Decision Making, Microsoft Office
Saint Joseph County, Indiana, United States · On-site
Join our team as an ASC Medical Assistant at our Ambulatory Surgical Center and play a vital role in delivering exceptional patient care. You'll assist with pre- and post-operative care, take vital signs, manage records,…
Skills: Patient Care, Vital Signs Monitoring, Medical Record Management, Pre-operative Care, Post-operative Care
Fishers, Indiana, United States · On-site
Description The Sales Associate is responsible for planning, developing and coordinating all aspects of marketing and operations of Silver Collection property. An ideal candidate will fulfill and deliver the company’s ex…
Skills: Real Estate Leasing, Sales, Customer Service, Negotiation, Interpersonal Communication
Kouts, Indiana, United States · On-site
Responsibilities Midwest Center for Youth and Families is seeking a Supervisor, Mental Health Technicians Available Hours: 11pm - 7:30am (non-exempt/hourly position), Full-time Midwest Center for Youth and Families (a su…
Skills: Staff Supervision, Dialectical Behavior Therapy, Crisis Intervention, Regulatory Compliance, Performance Management
Angola, Indiana, United States · On-site
Thank you for your interest in Trine University. By clicking the apply button you will be routed to our online application system where you will create your applicant account. By creating this account, you will have to a…
Skills: Administrative Support
Indianapolis, Indiana, United States · On-site
Home Health Administrator Healing and Helping Home Care LLC Location: Indianapolis, IN Employment Type: Full-Time About Us Healing and Helping Home Care LLC is an established Indiana healthcare agency expanding into skil…
Skills: Healthcare Administration, Regulatory Compliance, Staff Supervision, Operational Policy Development, Quality Improvement
Merrillville, Indiana, United States · On-site
The Medical Assistant is responsible to verify patient information by interviewing patient, recording medical history, confirming purpose of visit. Also prepares patients for examination by performing preliminary physica…
Skills: Patient Interviewing, Medical History Recording, Vital Signs Monitoring, Laboratory Specimen Collection, Medication Administration
Donaldson, Indiana, United States · Hybrid
$18/hr–$20/hr
The Center at Donaldson Position Description The Center at Donaldson places a high priority on incorporating our four core values into the daily performance of job responsibilities and leadership skills. These values are…
Skills: Clerical Work, Database Management, Written Communication, Verbal Communication, Graphic Design
Greenwood, Indiana, United States · On-site
At Midwest Eye Consultants, we are dedicated to providing an exceptional patient experience by leveraging the latest technology in eye health with compassionate patient care. The Technician plays an important role on our…
Skills: Patient Care, Preliminary Testing, Patient Scheduling, Clinical Support, Medical History Taking
Evansville, Indiana, United States · On-site
ABOUT US The Lou Fusz Automotive Network has been has been serving the St. Louis and surrounding areas for nearly 70 years! If you're looking for an opportunity to be appreciated and involved in your career, your search …
Skills: Communication Skills, Customer Service, Scheduling, Phone Etiquette, Time Management
DeKalb County, Indiana, United States · On-site
POSITION SUMMARY: This position is responsible for assisting and supporting the Practice Manager in overseeing the operations to promote the growth and development of their practice. The Assistant Office Manager is highl…
Skills: Leadership, Personnel Management, Financial Management, Patient Care, Risk Management
Zionsville, Indiana, United States · On-site
Medical Assistant II-Multi-Specialty ClinicSchedule: Full-time, 40 hours/week (Day shift)Location: 6866 W Stonegate Dr., Suite 104, Zionsville, IN 46077 (surface parking available)Hours: Monday–Friday: 7:30 AM – 4:00 PMT…
Skills: Phlebotomy, Patient Rooming, Clinical Support, Administrative Support, EMR Management
Lafayette, Indiana, United States · On-site
Preferred Pediatrics of Lafayette – Requisition #2592 Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including a…
Skills: Electronic Medical Records, Clinical Care, HIPAA Compliance, Patient Confidentiality, Pediatric Vaccinations
Claypool, Indiana, United States · On-site
Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our g…
Skills: Sourcing Strategies, Vendor Relationship Management, Contract Negotiation, Market Intelligence Analysis, SAP
Indianapolis, Indiana, United States · On-site
Legal Senior Onsite Service Specialist POSITION PROFILE Provides direct hands on support within a legal office environment setting. Performs various office support tasks which may include one or more of the following are…
Skills: Customer Service, Document Management, Legal Records Management, Reproduction Services, Shipping and Receiving
New Albany, Indiana, United States · On-site
VisionFirst is a local, employee-owned eye care provider with 18 locations in Kentucky and Indiana. We are more than just an eye care provider; we are part of the community. And we're looking for someone great to join th…
Skills: Diagnostic Equipment Operation, Preliminary Testing, Medical History Intake, Patient Coordination, Record Keeping
Fort Wayne, Indiana, United States • On-site
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Oversees the Service Client Care Center by managing inbound and outbound communications and training Service Coordinators to improve customer satisfaction. Responsible for monitoring KPIs, managing service reservation processes, and coordinating with Fixed Operations leadership.
Requires a high school diploma and at least 2 years of management experience in an automotive BDC or high-volume call center. Proficiency in DMS and CRM software is required, along with strong communication and leadership skills.
Description
Department: Service Client Care Center
Function: The Client Care Manager (CCM) oversees the Service Client Care Center and is responsible for managing inbound and outbound service communications, including appointment scheduling, follow-up, and marketing calls. The CCM trains and coaches Service Coordinators (SCs) on effective telephone techniques to improve customer satisfaction and increase service reservations. This role also manages service reservation processes, monitors department performance through reporting, develops procedures, and ensures daily operational tasks are completed. Strong communication, leadership, organizational, and supervisory skills are essential, along with professionalism and expertise in customer appointment management.
Reports to: Fixed Operations Director
Requirements
High school diploma or the equivalent. A college degree in business or management is a plus. 2+ years of management experience in an automotive BDC or high-volume call center environment. High proficiency with DMS (e.g., CDK, Reynolds & Reynolds) and CRM software (e.g., VinSolutions, Elead) is required. Must be able to interpret data trends to adjust staffing levels and campaign strategies. Must have computer and phone knowledge. Must have a professional appearance and excellent communication skills. Must have the ability to read and comprehend instructions and information. Must complete required certification training and pass certification testing with a minimum score of 85%. Client Care Manager must attend 100% of the certification training.
Will spend time at a desk in an office setting. Will work on a computer. Will have personal interaction with Fixed Operations Director, Service Managers, and Service Coordinators. Will be exposed to noise, dust, fumes and other hazardous or nonhazardous materials.
NOTE:
THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS, WORKING CONDITIONS ASSOCIATED WITH THIS POSITION. WHILE THIS LIST IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, THE DEALERSHIP RESERVES THE RIGHT TO REVISE THE FUNCTIONS, DUTIES AND REQUIREMENTS OF THE JOB OR TO REQUIRE THAT ADDITIONAL OR DIFFERENT TASKS BE PERFORMED WHEN CIRCUMSTANCES CHANGE.
I, the undersigned, understand and have carefully read the contents of this job description. I understand the responsibilities, requirements, and duties expected of me. I ALSO UNDERSTAND THAT THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT OF EMPLOYMENT, NOR ALTER MY STATUS AS AN AT-WILL EMPLOYEE. I have the right to terminate my employment at any time, for any reason, and the dealership has a similar right.
Simple. Transparent. Reliable.
Founded by the late Jim Kelley on the same day as the birth of his son Tom, August 21, 1952, Kelley Automotive Group has been helping Northeastern Indiana drivers and many others find the right car for them as well as providing the quality of service they deserve. Over the last 65 years, our family-owned and operated business has expanded to offer a vast selection of new vehicles from the following manufacturers: Jaguar, Land Rover, BMW, MINI, Volvo, Cadillac, GMC, Chevrolet, Buick, Ford, Chrysler, Dodge, Jeep, and Ram. We also have a wide variety of pre-owned vehicles that have been inspected by our reputable service departments. Jim Kelley's priorities always included hard work, integrity, compassion, and community involvement, and he instilled those values in everyone that worked at the Kelley Automotive Group, including his son Tom when he became part of the company in 1974. Today, Kelley Automotive Group continues to serve the Northeast Indiana, Northwest Ohio, and customers of all states with the same trust and quality service that we have consistently delivered over the years. When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free car washes at any of our three free car washes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
Offices: 633 Avenue of Autos, Fort Wayne, IN 46804, US
Based on 390 listings with disclosed salaries, most administrative jobs in Indiana pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 5,683 open administrative positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Indiana University Health, Indiana State Park Inns, Franciscan Alliance, Inc., Franciscan Health, Ascension, among others. Browse the listings above to see every active employer.
Yes — 553 of the 5683 open administrative positions offer remote or hybrid work (202 remote, 351 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
