Fort Wayne, Indiana, United States · On-site
Description Department: Information Technology/Administrative Functions: To provide IT related end user support, provide customer service on company supported applications and platforms, troubleshoot problems, and advise…
Skills: Technical Support, Troubleshooting, Microsoft Windows 11, Active Directory, Windows File and Print Sharing
Fort Wayne, Indiana, United States · On-site
Description Department: Service Functions: Responsible for delivering and picking up customers. Run errands as deemed necessary. Relieve car porter as needed. Relationships: Reports to Service Manager Responsibilities an…
Skills: Driving, Customer Service, Time Management, Vehicle Maintenance, Communication Skills
Fort Wayne, Indiana, United States · On-site
Description Department: Body Shop Functions: Responsible for writing estimates and selling service. Provide firm customer satisfaction. Contribute to Body Shop’s profitability. Manage Direct Repair Programs (DRP) to insu…
Skills: Estimating, Sales, Customer Service, Insurance DRP Management, Communication
Fort Wayne, Indiana, United States · On-site
Description Department: Parts Functions: Responsible for stocking parts when received, picking parts for outside shops, picking parts and delivering to technicians in the service department, restocking fast moving parts,…
Skills: Parts Stocking, Order Picking, Inventory Management, Pallet Jack Operation, Customer Service
Fort Wayne, Indiana, United States · On-site
Description Department: Fleet Sales for Kelley Automotive Group Functions: Primary contact between sales department, customers, and the commercial accounts.Maintain customer enthusiasm for all our products and services.R…
Skills: Fleet Sales, Customer Relationship Management, Prospecting, CDK Software, Commercial Account Management
Fort Wayne, Indiana, United States · On-site
Description Department: Midwest Parts Hub Functions: To sell parts to all available customers, over the counter, online sites, or on the phone. Relationships: Reports to Wholesale Parts Manager. Responsibilities and Auth…
Skills: Customer Service, Automotive Parts Knowledge, Order Processing, Inventory Management, Communication Skills
Fort Wayne, Indiana, United States · On-site
Description Department: Service Client Care Center Function: The Client Care Manager (CCM) oversees the Service Client Care Center and is responsible for managing inbound and outbound service communications, including ap…
Skills: Leadership, Customer Appointment Management, Call Center Management, Staff Training, KPI Tracking
Fort Wayne, Indiana, United States · On-site
Description Department: Service Functions: Responsible for assisting with all administrative duties in the service department, as well as providing a positive and welcoming experience for the customer. Relationships: Rep…
Skills: Administrative Support, Customer Service, Cash Handling, Appointment Scheduling, DMS Software
Decatur, Indiana, United States · On-site
Description Department: Parts Functions: To deliver and pick up parts and equipment for the dealership. Relationships: Reports directly to the Parts Manager.Reports indirectly to the Assistant Parts Manager if applicable…
Skills: Driving, Inventory Verification, Customer Service, Time Management, Basic Computer Skills
Fort Wayne, Indiana, United States · On-site
Description Functions: Move cars between service aisle, shop, and parking lot. Wash vehicles when service work is complete. Assist Loaner Department and follow the check-in process. Relationships: Reports to and takes di…
Skills: Vehicle Operation, Customer Service, Vehicle Detailing, Fleet Maintenance, Time Management
Decatur, Indiana, United States · On-site
Description Functions: Responsible for making accurate repairs. Responsible for selling additional services needed. Provide customer satisfaction in accordance with dealer guidelines and standards. Contribute to service …
Skills: Vehicle Repair, Diagnostics, Customer Service, ASE Certification, Road Testing
Fort Wayne, Indiana, United States · On-site
Description Department: Service Functions: Responsible for making accurate repairs. Responsible for selling additional services needed. Provide customer satisfaction in accordance with dealer guidelines and standards. Co…
Skills: Vehicle Diagnosis, Automotive Repair, Customer Service, ASE Certification, Technical Communication
Fort Wayne, Indiana, United States · On-site
Description Functions: Responsible for making accurate repairs. Responsible for selling additional services needed. Provide customer satisfaction in accordance with dealer guidelines and standards. Contribute to service …
Skills: Vehicle Diagnosis, Automotive Repair, Customer Service, ASE Certification, Technical Communication
Fort Wayne, Indiana, United States · On-site
Description Department: Parts Functions: Responsible for stocking parts when received, picking parts for outside shops, picking parts and delivering to technicians in the service department, restocking fast moving parts,…
Skills: Inventory Management, Parts Picking, Stocking, Pallet Jack Operation, Customer Service
Fort Wayne, Indiana, United States · On-site
Description Functions: Responsible for welcoming the customer, offering them hospitality, and assessing their needs. To assist and educate customers on technical product information and capabilities. Responsible for deli…
Skills: Customer Service, Product Presentation, Communication Skills, Technical Product Knowledge, Sales Support
Fort Wayne, Indiana, United States · On-site
Description Functions: Responsible for making accurate repairs. Responsible for selling additional services needed. Provide customer satisfaction in accordance with dealer guidelines and standards. Contribute to service …
Skills: Vehicle Diagnosis, Automotive Repair, Customer Service, ASE Certification, Technical Communication
Fort Wayne, Indiana, United States · On-site
Description Department: Service Functions: Run an efficient and profitable service department. Operate the department at maximum production, control costs, build a loyal clientele, maintain good employee relationships, s…
Skills: Department Management, Budgeting, Staff Supervision, Customer Relationship Management, Personnel Training
Fort Wayne, Indiana, United States · On-site
Description Department: Parts Functions: Assist Parts Manager in running a profitable and efficient parts department.Ensure that policies and procedures established by the Kelley Automotive Group Employee Handbook, the e…
Skills: Inventory Control, Staff Supervision, Pricing Strategy, Customer Service, Forklift Operation
Fort Wayne, Indiana, United States · On-site
Description Functions: Receives cash from customers and employees in payment for goods or services and records the amount received in an accurate manner. Employee is often the customer’s last contact with the dealership.…
Skills: Cash Handling, Customer Service, Data Entry, Invoicing, Billing
Fort Wayne, Indiana, United States · On-site
Description Department: Kelley Car Wash Functions: Assist customers at kiosks, load vehicles into wash, perform general cleaning duties Relationships: Reports to Car Wash Manager and Crew Leader Responsibilities and Auth…
Skills: Customer Service, Communication Skills, Vehicle Loading, Cleaning, Kiosk Operation
Fort Wayne, Indiana, United States • On-site
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Provide IT end-user support by troubleshooting hardware and software issues and managing help desk tickets. Collaborate with management on projects and maintain company IT inventory.
Requires a high school diploma and basic knowledge of Windows 11 and Active Directory, with a valid Indiana driver's license. An associate degree in a computer-related field and CompTIA A+ certification are preferred.
Description
Department: Information Technology/Administrative
Functions: To provide IT related end user support, provide customer service on company supported applications and platforms, troubleshoot problems, and advise on the appropriate action.
Relationships: Reports to the Information Security & Technology Director
Requirements
Must be available to work 40-45 hours a week and be available on weekends and evenings as needed. Basic knowledge of Microsoft Windows 11, Active Directory and Windows File and Print Sharing required (experience with Apple devices helpful). Must have a high school diploma or the equivalent. Working towards an Associate’s degree or higher in Computer Science, Computer Engineering, Information System or similar degree path is preferred. CompTIA A+ or greater certification is preferred, as is previous IT work related experience. Must have ability to read, comprehend and follow instructions. Must have excellent communication skills, verbal and written. Must have professional personal appearance. Must have a valid Indiana driver’s license and good driving record.
Will move about the dealerships to work with employees. Will work with computers in an office setting, including paperwork. Will stand, stoop, kneel, crouch, lift (up to 50 lbs.), and/or reach. Will be exposed to noise, dust, and/or exhaust fumes. Will interact responsibly with hazardous materials.
THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS, WORKINGCONDITIONS ASSOCIATED WITH THIS POSITION. WHILE THIS LIST IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, THE DEALERSHIP RESERVES THE RIGHT TO REVISE THE FUNCTIONS, DUTIES AND REQUIREMENTS OF THE JOB OR TO REQUIRE THAT ADDITIONAL OR DIFFERENT TASKS BE PERFORMED WHEN CIRCUMSTANCES CHANGE.
Simple. Transparent. Reliable.
Founded by the late Jim Kelley on the same day as the birth of his son Tom, August 21, 1952, Kelley Automotive Group has been helping Northeastern Indiana drivers and many others find the right car for them as well as providing the quality of service they deserve. Over the last 65 years, our family-owned and operated business has expanded to offer a vast selection of new vehicles from the following manufacturers: Jaguar, Land Rover, BMW, MINI, Volvo, Cadillac, GMC, Chevrolet, Buick, Ford, Chrysler, Dodge, Jeep, and Ram. We also have a wide variety of pre-owned vehicles that have been inspected by our reputable service departments. Jim Kelley's priorities always included hard work, integrity, compassion, and community involvement, and he instilled those values in everyone that worked at the Kelley Automotive Group, including his son Tom when he became part of the company in 1974. Today, Kelley Automotive Group continues to serve the Northeast Indiana, Northwest Ohio, and customers of all states with the same trust and quality service that we have consistently delivered over the years. When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free car washes at any of our three free car washes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
Offices: 633 Avenue of Autos, Fort Wayne, IN 46804, US
Simple. Transparent. Reliable.
Founded by the late Jim Kelley on the same day as the birth of his son Tom, August 21, 1952, Kelley Automotive Group has been helping Northeastern Indiana drivers and many others find the right car for them as well as providing the quality of service they deserve. Over the last 65 years, our family-owned and operated business has expanded to offer a vast selection of new vehicles from the following manufacturers: Jaguar, Land Rover, BMW, MINI, Volvo, Cadillac, GMC, Chevrolet, Buick, Ford, Chrysler, Dodge, Jeep, and Ram. We also have a wide variety of pre-owned vehicles that have been inspected by our reputable service departments. Jim Kelley's priorities always included hard work, integrity, compassion, and community involvement, and he instilled those values in everyone that worked at the Kelley Automotive Group, including his son Tom when he became part of the company in 1974. Today, Kelley Automotive Group continues to serve the Northeast Indiana, Northwest Ohio, and customers of all states with the same trust and quality service that we have consistently delivered over the years. When you shop for a new or used car or truck at any of our dealerships in Fort Wayne or Decatur, you will get competitive prices, convenient financing, and free car washes at any of our three free car washes as long as you own your vehicle. Our service departments provide the highest quality care and maintenance of your vehicle by our highly skilled and factory trained technicians. Should the unfortunate need of body work occur, our body shops have highly talented technicians as well as the necessary state of the art equipment to properly repair any make or model vehicle.
Offices: 633 Avenue of Autos, Fort Wayne, IN 46804, US
