Join our Mackay team as a Service Advisor, coordinating and scheduling repairs for our mining, industrial, and automotive customers. We’re seeking someone with a mechanical background and heavy vehicle knowledge—perfect …
Job Summary: Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction. We are looking for a talented Field Service Power Generation Technicia…
Skills: Preventative Maintenance, Generator Repair, Diagnostic Tools, High Voltage Experience, Low Voltage Experience
This position is not available in GPP database. Talent Acquisition team member will fill in the Posting description after intake meeting. Cummins es un empleador que presenta igualdad de oportunidades y una acción afirma…
We are seeking an experienced Atlassian Solutions Architect in Indianapolis, IN to design, implement, and manage Atlassian Cloud solutions across Jira Software, Confluence, Jira Service Management, and key Marketplace ap…
Machining Engineer - Senior – Weekend Night Shift (On-Site) 3 days per week, 12 hours per day
Seymour, Indiana, United States · On-site
Senior$4.1B raised
We are looking for a talented Machining Engineer - Senior - Weekend Night Shift (On-Site) to join our team specializing in Manufacturing for our Cummins Inc. facility in Seymour, IN. In this role, you will make an impact…
This position is not available in GPP database. Talent Acquisition team member will fill in the Posting description after intake meeting. Cummins is an equal opportunity employer. Our policy is to provide equal employmen…
Skills: Quality Management Systems, Food Safety, Operational Process Tracking, Customer Service, Microsoft Excel
Estamos buscando un/a talentoso/a Ayudante Especializado para unirse a nuestro equipo, especializado/a en producción , para Cummnis Meritor en Cienega de Flores. En este rol, generarás impacto de las siguientes maneras: …
Engine Field Service Technician/Engine Workshop Technician - Level II
Casablanca, Casablanca-Settat, Morocco · On-site
Mid level$4.1B raised
We are looking for a talented Engine Workshop Technician - Level II to join our team specializing in Service for our Service Operations Department in Khouribga, OCP Beni Amir Mining Site. Contribute to reliable engine pe…
Job Summary: Works across broader Marcoms team and with stakeholders to support the creation and execution of marketing communications campaigns, driving engagement with target audiences, and contributing to Cummins grow…
The Communications Manager is a trusted strategic partner, advisor and doer within the Components segment – one of Cummins’ five operating segments. This role serves as the communications partner for one of the segment’s…
We are looking for a talented Field Service Power Generation Technician/Mechanic to join our Distribution Business in Glen Burnie, MD. In this role, you will make an impact in the following ways: Completing repair activi…
Skills: Generator Repair, Diagnostics, Preventative Maintenance, Troubleshooting, Customer Service
Nossa cultura acredita em POTENCIALIZAR SEU POTENCIAL . Oferecemos oportunidades globais para desenvolver sua carreira, tornar sua comunidade um lugar melhor e trabalhar com os pensadores mais inovadores de hoje para res…
We are looking for a talented Customer Engineering Product Specialist to join our team specializing in Engineering for our DBU International Technical Support Department in Karaganda, Kazakhstan. Remote work from Astana,…
Skills: Technical Problem Solving, Product Selection, Machine Integration, Installation Quality Assurance, Data Analysis
We are looking for a talented Health, Safety and Environmental Advisor to join our team specializing in Health and Safety for our Engine Business Unit in Darlington, United Kingdom. This is a permanent, on-site position …
We are looking for a talented Software Engineer Senior- Service Now to join our team specializing in Systems/Information Technology for our Corporate organization in Indianapolis, IN. In this role, you will make an impac…
We are looking for a talented Diesel Technician / Mechanic to join our Distribution business in Hodgkins, IL You will make an impact in the following ways: Complete repairs on engine products in a service shop Perform ma…
Skills: Diesel Engine Repair, Diagnostics, Engine Overhauls, HVAC, Power Train
In this role, you will make an impact in the following ways: Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key c…
Skills: Customer Relationship Management, Work Order Management, Operational Reporting, Microsoft Office Suite, Administrative Support
Job Summary: Creates and maintains specifications (drawings and models) of Cummins products per company, industry, national, and international standards, while positively impacting the organization's performance. Key Res…
Skills: Creo, GD&T, Windchill, PLM/PDM, 3D Modeling
Solution Engineer Senior - First Fit Supply Planning IT
Pune, Maharashtra, India · Hybrid
Mid level$4.1B raised
Job Summary: Responsible for analyzing and gathering business and technical requirements to design and document fit-for-purpose solutions. Contributes to solution development, design, integration and testing, and configu…
Skills: Solution Design, Technical Analysis, Requirements Gathering, System Integration, Data Migration
We are looking for several Flexible Manufacturing Workers to join our team specialising in Manufacturing for our Components Business in Huddersfield. This is a 6-month fixed term contract working 35 hours per week. Worki…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 2h ago
~40 hrs/week
Responsibilities
Coordinate and schedule repairs for mining, industrial, and automotive customers while serving as the primary point of contact. Manage technical queries, invoices, and communication between technicians, parts teams, and customers.
Requirements
Requires significant previous relevant work experience in technical roles and customer service. Ideal candidates possess heavy vehicle knowledge and experience with Quickserve and warranty processing.
Full job description
Join our Mackay team as a Service Advisor, coordinating and scheduling repairs for our mining, industrial, and automotive customers. We’re seeking someone with a mechanical background and heavy vehicle knowledge—perfect for a skilled professional looking to step off the tools while staying in the industry.
In this role, you will make an impact in the following ways:
Be the first contact for customers, ensuring quality service and business growth within the Mackay Branch
Deal with technical queries from customers and develop positive relationships
Schedule jobs, book vehicles for services and check parts, manage invoices and accounts.
Consistently liaise with the customer to keep them updated with progress
Coordinate with stakeholders, technicians, and parts teams for a seamless service process
Follow procedures and document work accurately in the service management system
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Related keywords
Service AdvisorMining IndustryIndustrial EquipmentAutomotiveHeavy VehiclesQuickserveWarranty ProcessingService Management SystemMackayCumminsTechnical SupportScheduling
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.
Offices: 500 Jackson St, Columbus, Indiana 47201, US
Cummins Engine BusinessCummins Power GenerationCummins Distribution BusinessCummins Turbo TechnologiesCummins Emission SolutionsCummins Fuel SystemsCummins Filtrationand Cummins Electrified PowerMachinery ManufacturingRenewable Energy
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.
Offices: 500 Jackson St, Columbus, Indiana 47201, US
Cummins Engine BusinessCummins Power GenerationCummins Distribution BusinessCummins Turbo TechnologiesCummins Emission SolutionsCummins Fuel SystemsCummins Filtrationand Cummins Electrified PowerMachinery ManufacturingRenewable Energy