Clerical Support II - Onsite Full time; Non-Exempt; 40 hours/week; overtime as required. Location; Lake Zurich, IL, US Department: Bankruptcy Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage…
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$18/hr–$19/hr
Full-time
high school
Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program
Posted 15d ago
~40 hrs/week
Responsibilities
Provides general clerical support including mail distribution, data entry, and document maintenance for the Bankruptcy department. Specific duties may include handling inbound bankruptcy calls, setting up workstations in MSP, and filing GSE claims.
Requirements
Requires a high school diploma or equivalent and basic proficiency in Microsoft applications. Preferred candidates have 2-3 years of clerical experience in mortgage servicing, banking, or a legal environment.
Full job description
Clerical Support II - Onsite
Full time; Non-Exempt; 40 hours/week; overtime as required.
Location; Lake Zurich, IL, US
Department: Bankruptcy
Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.
General Description:
Provides clerical support to the organization and assigned department(s). Reports to Supervisor/Assistant Manager.
Essential Functions and Duties:
Open, identify, sort, and distribute incoming mail.
Review contents of mail, date stamp, sort, and count per department standards.
Prepare outgoing mail and priority correspondence.
Maintain departmental files and documents in accordance with organizational procedures and applicable laws and regulations.
Perform data entry functions as defined by departmental processes and procedures.
Scan, fax, file, and copy files and documentation.
Answer inbound bankruptcy calls according to procedures.
Process payment by phones payments
Provide fax, email, and mailing addresses to borrowers, third parties when applicable.
Transfer calls to bankruptcy processor, Team Lead or Supervisor when applicable
Train and mentor junior staff.
BK Set Up Rep:
Review bankruptcy notifications and set up bankruptcy workstation in MSP where applicable.
Upload required documents.
Email firms and internal contacts to validate foreclosure sale.
Review dockets, action issues.
Perform data entry functions as defined by departmental processes and procedures.
Train and mentor junior staff
BK Bill Back Rep:
File GSE claims timely, confirming fees have been moved.
Prepare 2130 forms and 2650 forms following through to completion.
Train and mentor junior staff
Required Qualifications:
High School diploma or equivalent.
Basic PC skills, including standard Microsoft applications.
Effective verbal communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.
Good grammar and proofreading skills.
Ability to handle confidential information with discretion and professionalism.
Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects.
Preferred/Other Qualifications:
Clerical experience in mortgage servicing, banking, or legal environment
2-3 years of clerical experience.
Benefits
Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
401 (K) Plan with company match
Paid Vacation, Sick, Personal and Holidays
Physical Demands and Work Environment:
The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.
The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.
The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.
In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.
Dovenmuehle Mortgage, Inc. is one of the leading mortgage subservicing companies in the United States specializing in servicing loans on behalf of commercial banks, credit unions, mortgage banking companies and state and local housing finance agencies nationwide.
Dovenmuehle was founded in 1844 and is the oldest mortgage banking company in the Midwest and one of the oldest mortgage companies in the United States. Dovenmuehle subservices residential, commercial and multifamily mortgage loans for borrowers located in all 50 states, Puerto Rico and the U.S. Territories.
Offices: 1 Corporate Dr., Ste 360, Lake Zurich, IL 60047, US · 1206 St Charles St., Elgin, IL 60120, US · 2601 Mission St, San Francisco, California 94110, US
Based on 2454 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Illinois right now?
There are currently 10,567 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Illinois?
Companies currently hiring include Northwestern Medicine, Chicago Public Schools, OSF HealthCare, Nevada System of Higher Education, American Addiction Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Illinois?
Yes — 1723 of the 10567 open administrative positions offer remote or hybrid work (367 remote, 1356 hybrid).
How do I apply for Administrative jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.