Chicago, Illinois, United States · Hybrid
$60k–$70k/yr
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And…
Skills: Case Management, Consumer Protection, CRM Proficiency, Microsoft Office, Complaint Resolution
Chicago, Illinois, United States · Hybrid
$60k–$70k/yr
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And…
Skills: Rebate Processing, Incentive Claims, Data Integrity, Compliance, Stakeholder Management
United States · Hybrid
$75k–$92k/yr
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And…
Skills: Account management, Energy efficiency, Strategic outreach, Relationship building, Data analysis
United States · Remote OK
$145k–$180k/yr
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And…
Skills: Program management, Strategic planning, Team leadership, Solar market strategy, Client management
United States · Remote OK
$145k–$180k/yr
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And…
Skills: Program management, Strategic planning, Solar market strategy, Team leadership, Client management
Chicago, Illinois, United States · On-site
$32/hr–$36/hr
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And…
Skills: Tier 1 IT Support, Windows OS, macOS, Hardware Lifecycle Management, ITSM Ticketing Systems
United States · Hybrid
$105k–$137k/yr
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And…
Skills: Brand Marketing Strategy, Go-to-Market Strategy, Integrated Marketing Campaigns, Value Proposition Development, Content Development
Chicago, Illinois, United States · Hybrid
$34/hr–$38/hr
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And…
Skills: Workplace Operations, Event Management, Facilities Management, Vendor Management, Administrative Leadership
Chicago, Illinois, United States • Hybrid
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Process and document consumer complaints while maintaining accurate records in CRM systems. Coordinate with consumers and vendors to resolve case-related inquiries and ensure timely case progression.
Requires a bachelor's degree or a high school diploma with at least 2 years of relevant experience. Candidates must possess strong organizational skills, attention to detail, and proficiency in Microsoft Office.
Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.
Energy Solutions is seeking a full-time Solar Programs Associate - Consumer Protection, to join our Distributed Energy Resources (DER) Team. As an Associate, Consumer Protection, you'll work closely with consumers, vendors, and internal teams to support case progression, maintain accurate records, apply established procedures, and help drive timely resolutions. This role is ideal for someone who thrives in a collaborative environment, communicates effectively, and has a strong eye for detail.
Are you a detail-oriented problem solver who enjoys helping people and keeping processes running smoothly? Join our Consumer Protection team and play a key role in supporting complaint resolution, case management, and customer support activities that help ensure a positive experience for program participants. If you're eager to make an impact, build your skills, and contribute to a mission-driven team, we'd love to hear from you.
The person filling this role will be required to work in a hybrid work environment reporting to our office in Chicago, IL and expected to be in the office a minimum of once a week.
Daily responsibilities include but are not limited to:
Minimum Qualifications:
Preferred Qualifications:
The salary range for this role is $60,000–$70,000/annually with a target compensation of $60,000 - $66,500/annually based on experience and qualifications.
Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).
AI Use
At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.
Equal Opportunity Employer
Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.
Office Locations and a Remote Workforce
Energy Solutions operates as a predominantly remote workforce with offices in six different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.
Background Check Information
Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.
Reasonable Accommodations
Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected].
Privacy Notice for Job Applicants
Transforming the marketplace to sustain the planet.
Our mission is simple -- to combat climate change through market-based, cost-effective energy, carbon, and water management solutions that make big impacts. For 30 years we’ve been pioneering end-to-end, market-driven solutions that deliver reliable, large-scale and cost-effective energy savings and carbon reduction to our utility, government, and private sector clients across North America. We are a mission-led, employee-owned clean energy and carbon reduction implementation firm whose team of smart, passionate people are committed to excellence and building long-lasting, trusted relationships with our clients.
Offices: 449 15th Street Suite 400, Oakland, CA 94612, US · 4050 W Metropolitan Dr, Orange, California 92868, US · 77 Franklin Street, 7th Floor, Boston, MA 02110, US · 233 Broadway, New York, NY 10279, US · 838 SW 1st Ave, Portland, Oregon 97204, US
Transforming the marketplace to sustain the planet.
Our mission is simple -- to combat climate change through market-based, cost-effective energy, carbon, and water management solutions that make big impacts. For 30 years we’ve been pioneering end-to-end, market-driven solutions that deliver reliable, large-scale and cost-effective energy savings and carbon reduction to our utility, government, and private sector clients across North America. We are a mission-led, employee-owned clean energy and carbon reduction implementation firm whose team of smart, passionate people are committed to excellence and building long-lasting, trusted relationships with our clients.
Offices: 449 15th Street Suite 400, Oakland, CA 94612, US · 4050 W Metropolitan Dr, Orange, California 92868, US · 77 Franklin Street, 7th Floor, Boston, MA 02110, US · 233 Broadway, New York, NY 10279, US · 838 SW 1st Ave, Portland, Oregon 97204, US
