Universal Energy Solutions is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service R…
Direct Sales Representative (B2B Sales) - Cincinnati, OH
Cincinnati, Ohio, United States · On-site
$55k–$70k/yr
Entry level
Turn Your People Skills Into a Career Looking for a career where your attitude, work ethic, and people skills matter more than your previous experience? Universal Energy Solutions is hiring motivated individuals to join …
Skills: Direct sales, B2B sales, Customer consultation, Communication, Interpersonal skills
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Skills: Sales, Customer service, Communication, Interpersonal skills, Problem solving
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Sales and Marketing Representative - Pittsburgh, PA
Pittsburgh, Pennsylvania, United States · On-site
$55k–$70k/yr
Entry level
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Client Retention Representative (B2B Sales) - Boston, MA
Boston, Massachusetts, United States · On-site
$65k–$90k/yr
Mid level
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Client Retention Representative (B2B Sales) - Chicago, IL
Chicago, Illinois, United States · On-site
$65k–$90k/yr
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Skills: Sales, Customer consultation, Communication, Relationship building, Problem solving
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Skills: Communication, Interpersonal skills, Sales, Customer service, Problem solving
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Skills: B2B Sales, Client retention, Business development, Relationship building, Communication
Build a Career Helping Local Businesses Universal Energy Solutions is hiring full-time Client Retention Representatives to join our Calverton team, serving businesses throughout the Greater Akron area. In this role, you’…
Skills: B2B Sales, Client retention, Business development, Relationship building, Communication
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Skills: Sales, Customer service, Communication, Interpersonal skills, Problem solving
Help Businesses Save Money While Building Your Career Looking for a career where your attitude, work ethic, and people skills matter more than your previous experience? Universal Energy Solutions is hiring motivated indi…
Skills: Communication, Interpersonal skills, Customer consultation, B2B sales, Relationship building
Client Retention Representative (B2B Sales) - Tinley Park, IL
Tinley Park, Illinois, United States · On-site
$55k–$90k/yr
Entry level
Build a Career Helping Local Businesses Universal Energy Solutions is hiring full-time Client Retention Representatives to join our Tinley Park team, serving businesses throughout the Greater Akron area. In this role, yo…
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Skills: B2B Sales, Client Retention, Relationship Building, Account Management, Business Development
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Skills: Communication, Interpersonal Skills, Customer Consultation, Sales, Relationship Building
Client Retention Representative (B2B Sales) - Schaumburg, IL
Schaumburg, Illinois, United States · On-site
$55k–$90k/yr
Entry level
Build a Career Helping Local Businesses Universal Energy Solutions is hiring full-time Client Retention Representatives to join our Schaumburg team, serving businesses throughout the Greater Schaumburg area. In this role…
Skills: B2B Sales, Client Retention, Relationship Building, Account Management, Business Development
Direct Sales Representative (B2B Sales) - Akron, OH
Akron, Ohio, United States · On-site
$55k–$90k/yr
Entry level
Turn Your People Skills Into a Career Looking for a career where your attitude, work ethic, and people skills matter more than your previous experience? Universal Energy Solutions is hiring motivated individuals to join …
Skills: B2B Sales, Direct Sales, Customer Relationship Management, Communication, Problem Solving
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Full-time
high school
Paid training, Rapid advancement opportunities, Professional sales training curriculum
Posted 16h ago
~40 hrs/week
Responsibilities
The representative will act as the primary point of contact for customers, addressing inquiries and resolving issues regarding products, services, and billing. They are also responsible for maintaining accurate customer records and collaborating with internal teams to ensure effective service delivery.
Requirements
Candidates must have a high school diploma or equivalent and reside in or near the Cincinnati, OH area. Strong communication, problem-solving, and multitasking skills are required, along with a willingness to work flexible hours.
Full job description
Universal Energy Solutions is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative to become a part of our team in Cincinnati, OH. In this pivotal role, you will act as the main point of contact for our esteemed customers in the Cincinnati area, ensuring their needs are met with outstanding service.
At Universal Energy Solutions, we put customer satisfaction at the forefront, aiming to provide the best service in the industry. In your capacity as a Customer Service Representative, you will address customer inquiries, resolve issues, and share essential product and service information. Your contributions will be vital in fostering strong relationships with our customers in Cincinnati and advancing our mission of offering sustainable energy solutions.
Responsibilities
Respond to customer inquiries and provide information about products, services, and billing in a sales setting.
Maintain accurate and detailed customer records and interactions.
Collaborate with other teams to ensure prompt and effective resolution of customer issues.
Stay up-to-date on products, services, and industry trends.
Adhere to company policies and procedures at all times.
Experience in customer service is advantageous, although it is not a prerequisite
We place a high value on exceptional communication and interpersonal skills
Candidates should exhibit strong problem-solving abilities and the capacity to think swiftly in dynamic situations
The capability to manage challenging scenarios involving dissatisfied customers while demonstrating professionalism and empathy is crucial
Knowledge of the energy sector would be a valuable asset
Applicants should be adept at multitasking and excel in a fast-paced environment
A willingness to work flexible hours, including evenings and weekends, is greatly appreciated
A high school diploma or equivalent is mandatory
Residency in or near the Cincinnati, OH area is essential
Universal Energy Solutions is a dynamic network of independent sales offices that specializes in providing tailored solutions to energy companies. Established with the vision to revolutionize the energy sector, our network brings together a diverse range of sales professionals dedicated to driving growth and innovation in the industry.
Offices: 11501 Dublin Blvd, 200, Dublin, California 94568, US · Schaumburg, IL, US · Independence, OH, US
Universal Energy Solutions is a dynamic network of independent sales offices that specializes in providing tailored solutions to energy companies. Established with the vision to revolutionize the energy sector, our network brings together a diverse range of sales professionals dedicated to driving growth and innovation in the industry.
Offices: 11501 Dublin Blvd, 200, Dublin, California 94568, US · Schaumburg, IL, US · Independence, OH, US