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Jobs at Springfield Urban League Inc. (Now Hiring) — 2 open

Springfield Urban League Inc. logoSpringfield Urban League Inc.

Workforce & Financial Empowerment Caseworker

Springfield, Illinois, United States · On-site

$50k–$52k/yr

Entry level

Description of Basic Responsibilities The Workforce & Financial Empowerment Caseworker supports participants in achieving employment and financial goals across programs such as SNAP, TANF, United Way, and youth workforce…

Skills: Case Management, Employment Coaching, Financial Literacy, Resume Writing, Interview Preparation

Springfield Urban League Inc. logoSpringfield Urban League Inc.

Juvenile Redeploy Caseworker

Springfield, Illinois, United States · On-site

$48k–$50k/yr

Entry level

. SUMMARY: This position will serve clients/mentees from the community, in Central Illinois and surrounding areas. The Empowerment Caseworker will provide instruction and guidance for clients/mentees in the following are…

Skills: Case Management, Youth Engagement, Family Support, Advocacy, Community Partnership Development

Springfield Urban League Inc. logo

Workforce & Financial Empowerment Caseworker

Springfield Urban League Inc.

Springfield, Illinois, United States • On-site

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Entry level

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  • $50k–$52k/yr
  • Full-time
  • bachelor degree
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The caseworker manages participant caseloads to help them achieve employment and financial goals through coaching and support. They are also responsible for accurate data reporting in various systems and coordinating program operations and workshops.

Requirements

Requires a Bachelor's degree in Human Services, Social Work, or a related field, or equivalent experience. Candidates need at least one year of experience in case management or workforce development and a valid driver's license.

Full job description

Description of Basic Responsibilities

The Workforce & Financial Empowerment Caseworker supports participants in achieving employment and financial goals across programs such as SNAP, TANF, United Way, and youth workforce initiatives. This role manages participant caseloads, provides employment and financial coaching support, ensures accurate data reporting, and helps coordinate program operations while maintaining compliance with all grant and organizational requirements.

 

Primary Responsibilities

Case Management & Participant Support

  • Recruit and manage caseloads for all workforce program participants.
  • Conduct intake and orientation sessions, enrolling walk-in participants in the United Way Program first.
  • Provide employment coaching, job search support, resume writing, and interview preparation.
  • Assist with financial literacy activities, credit reports, budgets, and workshops.
  • Maintain regular follow-up to track participant progress and address barriers.

Data & Reporting

  • Enter accurate data in Salesforce, WVS, ISETS, and Apricot systems.
  • Complete required reports (e.g., SNAP Assessments, PPTT Reports, ISETS 4333 Reports) on time.
  • Keep attendance records, calendars, and staffing lists current.
  • Ensure confidentiality and data accuracy at all times.

Program Operations

  • Prepare monthly workshop calendars and needed materials.
  • Order supportive services and program supplies; process purchase orders.
  • Coordinate TANF worksite placements and partner work agreements.
  • Maintain organized files, sign-in sheets, and participant records.
  • Support youth workforce activities and IYEP participants as needed.

Collaboration & Communication

  • Work with the Director of Workforce Development, Financial Coach, and other team members to align workforce and financial empowerment goals.
  • Partner with community organizations and schools to coordinate services.
  • Maintain professionalism when working with participants from diverse backgrounds.
  • Participate in training and professional development opportunities.

 

Qualifications

  • Bachelor’s degree in Human Services, Social Work, Business, or related field OR equivalent experience.
  • 1+ year of experience in case management, workforce development, or financial literacy programs.
  • Proficiency in case management/data systems such as Salesforce or Apricot preferred.
  • Strong organizational and communication skills; able to manage multiple priorities.
  • Valid driver’s license and reliable transportation required.
  • Flexibility to work occasional evenings or weekends.

 

Work Environment

  • Regular office hours M-F 8:30 – 5:00 with occasional evening or weekend events required.
  • Ability to lift up to 25 pounds of program supplies and materials when needed.
  • Local travel may be required for participant site visits or training sessions.

Related keywords

SalesforceWVSISETSApricotSNAPTANFUnited WayWorkforce DevelopmentFinancial EmpowermentCase ManagementFinancial LiteracyHuman ServicesSocial WorkIYEPEmployment Coaching

About Springfield Urban League Inc.

LinkedInVisit site

Empowering Communities. Changing Lives.

Industry
Civic and Social Organizations
Company size
51-200 employees
Founded
1926
Headquarters
Springfield, Illinois
LinkedIn followers
421

The Springfield Urban League, Inc. is a nonprofit, nonpartisan, civil rights and community-based movement that serves nearly 9,000 people annually, providing direct services, research and policy advocacy to assist individuals and communities in reaching their fullest potential. Primarily working with African Americans, Hispanics, and other emerging ethnic communities, it is networked with over 100 professionally staffed affiliates in over 35 states across the nation. The Movement, spearheaded by the National Urban League, headquartered in New York, works to close equality gaps for people at all economic levels and stages of life, and gives citizens a chance to give back as volunteers. Since its founding in 1926, the Springfield Urban League has helped hundreds of thousands of Americans overcome countless challenges in civil and human rights. Today the Urban League employs a five point strategy, tailored to local needs, in order to implement the mission of our movement.

Offices: 100 N 11th St, Springfield, Illinois, US · 700 S Livingston St, Springfield, Illinois 62703, US · 770 E Apple Orchard Rd, Springfield, Illinois 62703, US · 1108 E Cook St, Springfield, Illinois 62703, US · 512 S 11th St, Springfield, Illinois 62703, US

Head Start ProgramsHealth InitiativesPre-School EducationHealth TrainingTechnology TrainingProfessional Developmentand Workforce DevelopmentSocialCommunitiesNon Profit
View all jobs at Springfield Urban League Inc.

About Springfield Urban League Inc.

LinkedInVisit site

Empowering Communities. Changing Lives.

Industry
Civic and Social Organizations
Company size
51-200 employees
Founded
1926
Headquarters
Springfield, Illinois
LinkedIn followers
421

The Springfield Urban League, Inc. is a nonprofit, nonpartisan, civil rights and community-based movement that serves nearly 9,000 people annually, providing direct services, research and policy advocacy to assist individuals and communities in reaching their fullest potential. Primarily working with African Americans, Hispanics, and other emerging ethnic communities, it is networked with over 100 professionally staffed affiliates in over 35 states across the nation. The Movement, spearheaded by the National Urban League, headquartered in New York, works to close equality gaps for people at all economic levels and stages of life, and gives citizens a chance to give back as volunteers. Since its founding in 1926, the Springfield Urban League has helped hundreds of thousands of Americans overcome countless challenges in civil and human rights. Today the Urban League employs a five point strategy, tailored to local needs, in order to implement the mission of our movement.

Offices: 100 N 11th St, Springfield, Illinois, US · 700 S Livingston St, Springfield, Illinois 62703, US · 770 E Apple Orchard Rd, Springfield, Illinois 62703, US · 1108 E Cook St, Springfield, Illinois 62703, US · 512 S 11th St, Springfield, Illinois 62703, US

Head Start ProgramsHealth InitiativesPre-School EducationHealth TrainingTechnology TrainingProfessional Developmentand Workforce DevelopmentSocialCommunitiesNon Profit
View all jobs at Springfield Urban League Inc.

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