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Full-time
high school
Posted 7d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
The Reservationist is responsible for accepting trip reservations from passengers and accurately entering data into the customer database. They also communicate scheduling changes and provide information to passengers regarding transportation services.
Requirements
Candidates must have a high school diploma or equivalent and possess excellent communication and customer service skills. Experience in a call center environment and familiarity with paratransit scheduling software like Trapeze PASS are preferred.
Full job description
Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
Answer passenger calls collecting all necessary trip information for the permissible time period.
Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
Maintain accurate records and appropriate filing systems.
Communicate effectively with operations staff regarding scheduling or passenger issues.
Ability to handle multiple tasks accurately and effectively.
Excellent customer service.
Professional demeanor and appearance.
Reliable in attendance.
Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
High School diploma or equivalent.
Able to work in a fast-paced environment.
Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
Possess excellent decision-making skills.
Excellent attendance record.
Excellent verbal and written communication skills.
Telephone speaking and/or call center experience.
Computer experience.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
We will deliver the best customer experience with industry-leading safety, reliability and innovation.
Industry
Truck Transportation
Company size
201-500 employees
Founded
2009
Headquarters
Barrie, Ontario
LinkedIn followers
899
MVT Canadian Bus, Inc., a subsidiary of MV Transportation Inc., began operations in Canada in 2009 in Vancouver providing HandyDart services. In January 2012 para-transit operations commenced in St. John's, Newfoundland providing Go Bus services and July 2015 fixed route and para-transit operations commenced in Barrie, Ontario providing Barrie Transit services as part of a 20 year operating contract. As of July 2022, we employ over 200 employees in Canada. To learn more about our MVT, please visit www.mvtransit.com.
Offices: 133 Welham Rd, Barrie, Ontario L4N 8Y3, CA · 5 Kyle Ave, Mount Pearl, Newfoundland and Labrador A1N 4R4, CA
Based on 1863 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Florida right now?
There are currently 18,252 open administrative positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Florida?
Companies currently hiring include Florida Department of Agriculture and Consumer Services, University of Miami Health System-Uhealth, UF Health, University of Miami Health System, Orlando Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Florida?
Yes — 2115 of the 18252 open administrative positions offer remote or hybrid work (804 remote, 1311 hybrid).
How do I apply for Administrative jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.