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Full-time
high school
Posted 10d ago
~40 hrs/week
Responsibilities
The role involves receiving and inputting transportation orders while maintaining proactive communication with customers regarding load status and ETAs. The representative coordinates with planners to align customer requirements with driver availability and resolves service issues.
Requirements
Candidates must have a high school diploma and 2-3 years of customer service experience, preferably in transportation or logistics. Proficiency in MS Office and a valid driver's license are required.
Full job description
Description
Duties and Responsibilities
Receive and input transportation customer orders accurately.
Maintain proactive communication with customers on load status, ETAs, delays, and service changes.
Coordinate with Transportation Planners to align customer requirements with driver and equipment availability.
Confirm and manage customer appointments and special handling requirements (tank rules, access, temperature, seals).
Monitor loads through execution and resolve basic service issues; escalate higher-risk issues as needed.
Close out completed orders in the transportation system accurately and timely.
Maintain customer logs, exception tracking, and service follow-up documentation.
Respond to customer emails and calls in a timely manner.
Cross-train to support other Transportation CSRs as needed.
Punctuality and regular attendance is mandatory.
Other duties as assigned by management.
Knowledge, Skills, and Abilities
Strong customer service and professional communication skills.
Ability to multitask, prioritize, and meet deadlines in a fast-paced transportation environment.
Detail-oriented with strong documentation and follow-through habits.
Ability to resolve problems and escalate appropriately.
Working knowledge of transportation operations and terminology preferred.
Proficient in Microsoft Office (Excel, Word, Outlook).
Requirements
Minimum Qualifications
HS diploma or equivalent work experience
2–3 years of customer service experience; transportation or logistics preferred.
Must be able to tactfully handle confidential material and information
Must be able to communicate fluently in English
Effective professional written and verbal communication skills
Proficiency on computer, using MS Office (Excel, Work, and Outlook) required
Knowledge of office procedures such as maintaining files, organization and attention to detail
Active driver’s license
Physical Job Description
Typical Working Conditions: Primarily work is performed in a temperature controlled office environment with minimal exposure to cold, heat, chemicals, fumes, et cetera. Occasional outdoor work to check on inventory or status of customer orders. Occasional travel by car or plane to other Biagi Bros. locations.
Equipment Used: General office equipment is used including the computer, phone, keyboard, mouse, copier, scanner, postage machines, metal file cabinets and desk accessories e.g. letter opener.
Essential Physical Tasks: Sitting for long periods of time using company and office applications. Operating office equipment, maintaining files, carrying boxes or paperwork of up to 50 lbs. on occasion. Communication by phone, in person, letters or through email is essential.
How much do Administrative jobs in California pay?
Based on 5726 listings with disclosed salaries, most administrative jobs in California pay between $65k–$128k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in California right now?
There are currently 26,151 open administrative positions in California listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in California?
Companies currently hiring include Costco Wholesale, UCSF Department of Anesthesia and Perioperative Care, Adventist Health Sierra Vista, Keck Medicine of USC, Sutter Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in California?
Yes — 3999 of the 26151 open administrative positions offer remote or hybrid work (1088 remote, 2911 hybrid).
How do I apply for Administrative jobs in California?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.