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$18/hr–$22/hr
Full-time
associate degree
Paid time off, Paid holidays, Health insurance, Dental insurance, Vision insurance, Life insurance
Posted 1d ago
~40 hrs/week
Responsibilities
The Resource Navigator provides intake services to determine program eligibility and manages client applications within the CSBG electronic data system. They also conduct community outreach, perform home visits, and coordinate administrative support to ensure efficient program operations.
Requirements
Candidates must possess an associate degree or at least two years of experience in case management or community service programs. Proficiency in Microsoft Office, strong communication skills, and a valid driver's license with a reliable vehicle are required.
Full job description
Earn up to $3,000 in incentive pay during your first year of employment!
Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.
Benefits: To support its team members, UMOS offers highly competitive compensation as well as a benefits package including:
Paid time off that will increase over your years of service
15 paid holidays annually
A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
A variety of support services to promote well-being through the employee assistance program
Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.
Resource Navigator Job Compensation:
$18.22 to $22.78/HR (depending on experience).
Resource Navigator Job Responsibilities:
Provide efficient, interactive intake services for the CSBG by phone, face-to face or by mail to determine program eligibility using 125% FPL standards.
Enter program applications into the CSBG electronic data system timely and
Answer phones, schedule appointments, and provide program information to
Provide quick, pro-active response to prevent disconnections, adhering to respond within 48hrs from time of request per written crisis policy.
Will coordinate and perform administrative activities and support by storing, retrieving, and integrating information for dissemination to staff and clients, answers and relays calls and messages, with follow-up to recipient in a professional manner.
Is required to use a variety of office equipment, such as fax machines, photocopiers, scanners, iPads, computers and video conferencing can use several types of telephone systems along with email programs.
Verify earned and unearned income, including wages, child support, TANF, Social Security, Unemployment Insurance, etc.
Conduct community outreach and provide mobile intake services to community agencies, senior centers, housing/neighborhood centers, etc.
Conduct home visits as necessary for the elderly, handicapped and
Respond to applicant questions, assist with verification, and carry out benefits processing in a timely manner
Make referrals to our partner programs for CSBG
Work as a team member to make CSBG program run as efficiently as
Participate in program awareness events held throughout the
Provide efficient, interactive intake services for the FPL (Federal Poverty Level Income) face-to -face or by mail to determine program eligibility.
Follow up with clients, partners, and maintain accurate, confidential client files for FPL cases.
Track disbursements and communicate with landlords/vendors.
Attend partnership meetings, health fairs and other community
Performs special projects and other related duties as needed.
Resource Navigator Job Qualifications:
Associate degree and/or at least two years of experience with the CSBG or other community service programs.
Two years' experience in case management or any equivalent combination of training and experience, which would provide the following knowledge, skills, and abilities.
Proficient use of Microsoft Office Suite and other software systems.
Ability to work independently within established policies, procedures, and
Strong interpersonal and communication skills.
Bilingual in English and Spanish in verbal and written form
Must have a reliable vehicle, possess a valid Wisconsin driver’s license and maintain adequate auto liability insurance.
Must be able to work flexible and/or irregular hours including on call evening hours, and be able to travel as needed
Work Environment, Physical, and Sensory Demands:
The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodation will be considered to enable individuals with disabilities to perform the essential job functions.
Physical Demands:
Employee is frequently required to stand, walk, sit, and bend.
Occasionally required to lift and /or move up to 30
Frequently required to
Frequently exposed to moderate temperatures, generally encountered in a controlled and uncontrolled temperature environment.
Use first aid equipment, fire Usage varies by position.
Additional Eligibility Requirements:
Employment with UMOS is contingent upon successful completion of a criminal background and Driver’s license check prior to commencing employment.
UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Based on 433 listings with disclosed salaries, most administrative jobs in Wisconsin pay between $50k–$95k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Wisconsin right now?
There are currently 4,895 open administrative positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Wisconsin?
Companies currently hiring include American Addiction Centers, Universities of Wisconsin, Froedtert Health, Ascension, Marcus Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Wisconsin?
Yes — 611 of the 4895 open administrative positions offer remote or hybrid work (162 remote, 449 hybrid).
How do I apply for Administrative jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.