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$22/hr–$26/hr
Full-time
high school
Competitive Pay, Bonus Potential, Annual Merit Reviews, Paid Time Off, 401k Plan With Company Match, Health Savings Account
Posted 6h ago
~40 hrs/week
Responsibilities
The Scheduling Coordinator manages patient appointments, optimizes provider schedules, and ensures efficient patient flow within the office. They also provide concierge-level customer service to patients and referring offices while maintaining accurate patient charts and records.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of customer service experience. Proficiency in basic office skills and an understanding of dental terminology are required.
FT M-F| Kennewick, WA| This is an in-office position.
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We're growing and looking for a motivated, upbeat and service-driven Scheduling Coordinator to join our practice! The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. If you're someone who thrives in a fast-paced environment, enjoys helping people and values being part of a supportive, high=performing team, we'd love to have you join us as we continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
Role and Responsibilities
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
What We Offer
Competitive Pay, Bonus potential, and Annual Merit Reviews
Paid Time Off
401k Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Medical (including Virtual Care), Dental and Vision Coverage
Basic and Supplemental Life Insurance
Short & Long-Term Disability
Employee Assistance Program
BLS/CPR Certification
Career Path Advancement to Clinical or Management positions
National Discount and Rewards Marketplace
Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.
E-Verify Participation Notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment.
As trusted partners to the dentists and communities we serve, our teams strive to put the needs of our patients first.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2019
Headquarters
Lincoln, NE
LinkedIn followers
5,698
Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes. Paradigm’s uniqueness comes from their ability to hire the most elite oral surgeons in the country and train them on their proprietary platform of excellence.
As trusted partners to the dentists and communities we serve, our teams strive to put the needs of our patients first.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2019
Headquarters
Lincoln, NE
LinkedIn followers
5,698
Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes. Paradigm’s uniqueness comes from their ability to hire the most elite oral surgeons in the country and train them on their proprietary platform of excellence.