Burlington, Massachusetts, United States · On-site
$22/hr–$27/hr
Entry level
Oral & Facial Surgery Centers of Massachusetts | Burlington & Cambridge, MA https://www.oralsurgeryma.com/ Treatment Coordinator – Oral Surgery / Dental 📍 Full-time | Monday–Friday 📍 Based in Burlington wit…
Burlington, Massachusetts, United States · On-site
$27/hr–$32/hr
Entry level
Oral & Facial Surgery Centers of Massachusetts https://www.oralsurgeryma.com/ Surgical Assistant – Oral Surgery Full-Time | Burlington & Watertown | This is an in-office position. Are you passionate about patient c…
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Hendersonville, North Carolina, United States · On-site
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Brick Township, New Jersey, United States · On-site
$22/hr–$30/hr
Entry level
Center for Oral & Maxillofacial Surgery https://njcoms.com/ Surgical Assistant – Oral Surgery Full-Time | Ocean, NJ (with travel to other locations as needed) | This is an in-office position. Are you passionate abo…
Skills: Oral Surgery Assistance, Patient Care, Sterile Environment Maintenance, Radiograph Acquisition, Patient Documentation
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Santa Barbara Oral Surgery Santa Barbara Oral Surgery | Dental Implants & Wisdom Teeth Scheduling Coordinator FT, M-F| Santa Barbara, Goleta, Solveig| This is an in-office position. We are an elite oral surgery practice …
Location: REMOTE Hours: M-F, 8-5 Preferred Time zone: PST, MST The RCM Specialist I is an individual contributor role on the RCM team, responsible for front-end and mid-cycle revenue cycle tasks with a primary focus on i…
Skills: Insurance Verification, Claim Submission, Dental Billing, Medical Billing, Pre-authorization
Location: REMOTE Hours: M-F, 8-5 Preferred Time zone: PST, MST The RCM Specialist I is an individual contributor role on the RCM team, responsible for front-end and mid-cycle revenue cycle tasks with a primary focus on i…
Skills: Insurance Verification, Claim Submission, Dental Billing, Medical Billing, Pre-authorization
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Location - REMOTE Hours - Monday-Friday, 8-5 ROLE OVERVIEW The RCM Specialist II is an individual contributor role on the RCM team, responsible for AR follow-up, posting payments, processing refunds and credits, and audi…
The Treatment Coordinator serves as the primary point of contact for patients, guiding them through treatment planning, financial arrangements, and insurance coordination. They work closely with the clinical team to ensure a seamless and compassionate patient experience from diagnosis to treatment.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of customer service experience. Previous experience in a dental or oral surgery setting is required for this role.
Full job description
Oral & Facial Surgery Centers of Massachusetts | Burlington & Cambridge, MA
📍 Full-time | Monday–Friday 📍 Based in Burlington with travel to Cambridge as needed 📍 This is an in‑office position (not remote or hybrid)
About the Opportunity
At Oral & Facial Surgery Centers of Massachusetts, our patients always come first. Our board‑certified oral surgeons use advanced technology and modern surgical techniques to create a comfortable, supportive experience for every patient. From the moment patients walk through our doors, they are cared for by a warm, welcoming team focused on clear communication, compassion, and trust.
We are seeking a Treatment Coordinator to serve as a key patient‑facing team member, helping guide patients through their treatment journey with confidence and clarity. This role is ideal for someone with prior dental or oral surgery experience who enjoys patient education, treatment planning, and financial coordination, and who takes pride in delivering an exceptional patient experience.
Role and Responsibilities
Serve as a primary point of contact for patients throughout the treatment planning process
Understand doctor treatment recommendations and develop accurate treatment plans from diagnosis
Clearly and compassionately explain treatment options, procedures, and associated costs to patients
Prepare and present cost estimates and collect patient financial responsibility in a professional manner
Maintain and update patient insurance information accurately
Coordinate communication with patients and referring offices as needed to support care continuity
Partner closely with the clinical team to ensure a smooth, positive patient experience
Adhere to deadlines and prioritize responsibilities in alignment with the patient schedule
Answer patient questions and provide reassurance using a concierge‑level approach
Maintain confidentiality of all patient information in accordance with HIPAA
Perform other related duties as assigned to support practice operations
Education and Experience
High school diploma or equivalent required
Minimum of one year of customer service experience required
Previous dental or oral surgery experience required
Skills and Abilities
Strong understanding of dental and oral surgery terminology
Friendly, professional, and patient‑focused demeanor
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Ability to explain complex information clearly and compassionately
Effective problem‑solving and ability to work independently
Ability to collaborate cross‑functionally with clinical and administrative team members
What We Offer
Competitive pay, Bonus potential, and annual merit reviews
Medical, Dental, Vision, Life Insurance
Health Savings Account (HSA) with HDHP health plans
PTO, Sick Time, Paid Holidays, Paid Parental Leave
Short‑ and Long‑Term Disability
401(k) Plan with Company Match
Employee Assistance Program (EAP)
FIGS Uniforms/Scrubs provided
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veterans’ status.
As trusted partners to the dentists and communities we serve, our teams strive to put the needs of our patients first.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2019
Headquarters
Lincoln, NE
LinkedIn followers
5,641
Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes. Paradigm’s uniqueness comes from their ability to hire the most elite oral surgeons in the country and train them on their proprietary platform of excellence.
As trusted partners to the dentists and communities we serve, our teams strive to put the needs of our patients first.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2019
Headquarters
Lincoln, NE
LinkedIn followers
5,641
Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes. Paradigm’s uniqueness comes from their ability to hire the most elite oral surgeons in the country and train them on their proprietary platform of excellence.