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$38k–$42k/yr
Full-time
Medical, Dental, Vision, HSA, 401k, PTO
Posted 5d ago
~40 hrs/week
Responsibilities
The BDC Agent is responsible for answering phone inquiries and effectively booking service appointments to maximize dealership profit. They must also maintain a follow-up system and ensure high levels of guest satisfaction through professional communication.
Requirements
Candidates must possess excellent verbal and written communication skills and strong proficiency in the MS Office Suite. The role requires the ability to work independently in a fast-paced call center environment and maintain a professional appearance.
Full job description
Company Description
Vernon Ford, is a Sonic Automotive Dealership.
Sonic Automotive is a Fortune 500 company that is transforming the way people shop for, buy and service their vehicles. Our talented team work together to ensure we provide an experience unmatched by our competitors.
Our associates are happy to work here because:
We boast the lowest turnover in the industry.
We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
We are committed to developing and promoting within the company.
We are technology based - most jobs use iPads or iPhones that we provide.
Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
We encourage peer to peer teamwork and recognition.
Special benefits to purchasing and leasing a car.
Personal Automotive Concierge Service.
If you want to find out more about the types of jobs we have here, we've highlighted a few.
We're proud of what we're doing here. Come and join us!
Annual Salary Range:
$38k-$42k
SUMMARY;
Salary:$18.5 per hour
(The BDC Agent position has as pay scale consisting of the following. Wages include base hourly compensation $18.5)
Job Description
Answers phone inquiries and ensures that the dealership actualizes its maximum profit potential service appointments
Communicates effectively with Phone customers and books service appointments
Has thorough knowledge of all dealership products and services.
Assists guests in selecting services by asking questions and listening carefully to their needs.
Checks emails frequently and responds to inquires immediately. Delivers messages intended for other departments promptly. Notifies customer that their messages have been forwarded to the appropriate person for prompt attention.
Maintains a safe work environment.
Maintains a professional appearance.
Realize that the company’s business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.
Determine management, production and quality requirements by asking questions and listening.
Attend Sonic meetings as requested.
Maintain a follow-up system that encourages follow through with assigned project
Report to Sales Manager regarding objectives, planned activities, reviews and analyses.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Qualifications
Excellent verbal and written communication skills.
Strong MS Office Suite computer skills.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to work in call center environment.
Strong organizational and time management skills.
Ability to read and comprehend rules, regulations, policies and procedures.
Additional Information
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
Delivering an experience for our guests and our teammates that fulfills dreams, enriches lives and delivers happiness
Industry
Retail Motor Vehicles
Company size
10,001+ employees
Founded
1997
Headquarters
Charlotte, North Carolina
LinkedIn followers
66,765
Total funding
$242M
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to our guests and teammates. As one of the largest automotive and powersports retailers in America, we are committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in these categories. Our new platforms, programs, and people are set to drive the next generation of automotive and powersports guest experiences.
Offices: 4401 Colwick Road, Charlotte, North Carolina 28211, US
Based on 2067 listings with disclosed salaries, most administrative jobs in Texas pay between $48k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Texas right now?
There are currently 22,763 open administrative positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Texas?
Companies currently hiring include Prairie View A&M University, Texas Health and Human Services, UTMB School of Health Professions, University of Texas Southwestern Medical Center, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Texas?
Yes — 2748 of the 22763 open administrative positions offer remote or hybrid work (918 remote, 1830 hybrid).
How do I apply for Administrative jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.