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Jobs at Americase, LLC. (Now Hiring) — 8 open

Americase, LLC. logoAmericase, LLC.

SDR - SALES DEVELOPMENT REPRESENTATIVE

Waxahachie, Texas, United States · Remote OK

$58k–$60k/yr

Entry level

Sales Development Representative (SDR) Marketing | Full-Time | Salaried | Remote Why Join Us? Americase is a fast-growing, multi-brand organization built around technical, highly regulated industries — from lithium…

Skills: Inbound Lead Qualification, CRM Management, Customer Routing, Verbal Communication, Data Entry

Americase, LLC. logoAmericase, LLC.

PRODUCTION WORKER

Waxahachie, Texas, United States · On-site

Mid level

Summary/Scope of Role: To fabricate parts and assemblies in accordance with specifications by performing the following duties. Duties and Responsibilities: include the following. Other duties may be assigned Reads and in…

Skills: Oral & Written Communication, Time Management, Blueprint Reading, Layout Skills, Math Aptitude

Americase, LLC. logoAmericase, LLC.

DRIVER

On-site

Senior

Job Title: Driver Reports To: Shipping Supervisor FLSA Status: Hourly, Non-Exempt Department: Shipping and Receiving Location: Waxahachie, Texas Shift: Full-time Summary/Scope of Role: The Driver position is responsible …

Skills: Oral Communication, Written Communication, Customer Service, Diplomacy, Professionalism

Americase, LLC. logoAmericase, LLC.

Quality Control Inspector II

Waxahachie, Texas, United States · On-site

Mid level

Quality Control Inspector II Quality Assurance | Full-Time, Hourly | On-Site | Waxahachie, TX Shifts: Night Shift: Monday-Thursday 4pm-2:30am (Mandatory OT as needed); Weekend Shift: Friday-Sunday 6am-6:30pm (Mandatory O…

Skills: First Article Inspection, Precision Measurement, CMM Operation, GD&T Reading, Blueprint Interpretation

Americase, LLC. logoAmericase, LLC.

Industrial Engineer

Waxahachie, Texas, United States · On-site

Mid level

Manufacturing Industrial Engineer Operations | Full-Time | On-Site |Waxahachie, TX Why Join Us? Are you a hands-on process improvement professional who thrives on turning operational data into real-world results? America…

Skills: Lean Manufacturing, Operational Excellence, Process Optimization, Value Stream Mapping, Kaizen

Americase, LLC. logoAmericase, LLC.

ENGINEERING MANAGER

Waxahachie, Texas, United States · On-site

Senior

Manufacturing Engineering Manager Engineering | Full-Time | On-Site | Waxahachie, TX The Opportunity This is a senior leadership role for an engineering professional who is ready to own something significant. As the Manu…

Skills: CNC Programming, Manufacturing Engineering, Team Leadership, Design Standards, First Article Inspection

Americase, LLC. logoAmericase, LLC.

IT- Manufacturing ERP Systems Manager

Waxahachie, Texas, United States · On-site

Mid level

Manufacturing ERP Systems Manager Information Technology | Full-Time | Monday – Friday About the Role Americase is seeking a detail-oriented, self-motivated IT professional to join our team as a Manufacturing ERP S…

Skills: ERP Administration, SQL, Microsoft SQL Server, Production Planning, Inventory Management

Americase, LLC. logoAmericase, LLC.

Manufacturing - Maintenance Technician II

Waxahachie, Texas, United States · On-site

Mid level

Maintenance Technician II Maintenance & Facilities | Full-Time | On-Site The Opportunity If you are a hands-on maintenance professional who has spent the last few years building real technical skills on industrial equipm…

Skills: Equipment Troubleshooting, Preventive Maintenance, Industrial Electrical Systems, CNC Equipment, Welding

Americase, LLC. logo

SDR - SALES DEVELOPMENT REPRESENTATIVE

Americase, LLC.

Waxahachie, Texas, United States • Remote OK

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Entry level

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  • $58k–$60k/yr
  • Full-time
  • associate degree, bachelor degree
  • Medical insurance, Dental insurance, Vision insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Basic Life and Accidental Death & Dismemberment (AD&D) insurance
  • Posted 5h ago
  • ~40 hrs/week
  • Remote in United States

Responsibilities

The SDR serves as the first point of contact for inbound inquiries, qualifying leads and routing them to the appropriate specialist across multiple brands. They are also responsible for maintaining CRM data hygiene and improving automated intake tools like chatbots.

Requirements

Candidates need 1-2 years of experience in a phone-based customer-facing or sales role and proficiency in maintaining structured data or CRM systems. An Associate's or Bachelor's degree in Sales, Analytics, Sciences, or Statistics is required or preferred.

Full job description

Sales Development Representative (SDR)

Marketing | Full-Time | Salaried | Remote 

Why Join Us?

Americase is a fast-growing, multi-brand organization built around technical, highly regulated industries — from lithium-ion fire containment to dangerous goods compliance and independent testing services. This role is the start of a career, not just a job. The Sales Development Representative (SDR) role is intentionally designed to expand in scope and responsibility as you grow, with a clear path toward more senior sales and qualification positions. You will work closely with a tight-knit team of specialists and business development managers who are invested in your development, learning a business that touches real safety and compliance standards used across multiple industries. If you want a role where your responsibilities grow as quickly as you do, this is it.

About the Role

The Sales Development Representative (SDR) is the first point of contact for inbound inquiries at Americase. The SDR fields incoming calls and messages, works the customer database, qualifies sales leads against defined criteria, and routes each qualified opportunity to the correct salesperson or specialist. The role sits at the top of the sales funnel, ahead of the business development representatives and account executives who conduct in-depth qualification and close deals, and success is measured on speed, accuracy of routing, and the quality of the prospect pipeline handed off.

Several affiliated brands sit under one parent organization, and inbound contacts flow into the parent brand before being routed down to the correct entity and customer database. The SDR is the personalized point of contact who makes that routing work — quickly identifying which brand and which product or service line an inquiry belongs to, connecting the lead to the right specialist, and entering the contact information into the customer database for proper distribution. This role begins with inbound inquiry handling and, over time, extends first-line qualification into additional affiliated service lines that do not yet have a dedicated intake function. This is a fully remote, full-time position with meaningful room to grow as you ramp and the portfolio expands.

What You Will Do

  • Inbound Handling & Routing: Serve as the first point of contact for inbound calls and messages, responding promptly and professionally; direct each inquiry to the appropriate team member or resource. Navigate a multi-brand phone system where calls enter the parent brand and route down into the correct entity and customer database, rapidly identifying which brand and product or service silo an inquiry belongs to and handing off to the correct salesperson or business development manager. Learn to capture just enough information to route accurately without conducting the full qualification, which is the closing team's job, and monitor website form-fill submissions and the intake email inbox as additional inbound channels.
  • Lead Qualification: Qualify inbound leads against agreed criteria to determine the correct fit before advancing them. Ask structured questions and use scripts, adjusting them over time based on what does and does not convert, and apply an “if this, then that” routing framework built from the company's training documentation and its recurring inbound-call scenarios. Grow into first-line qualification for additional affiliated service lines that currently have no qualification step, setting the process up correctly from the start, and know when a technical question exceeds first-line scope so it can be escalated to the relevant specialist or expert rather than guessed at.
  • Customer Database & CRM Management: Maintain accurate, up-to-date records of every contact, inquiry, and disposition in the system of record. Track qualification metrics — volume, qualification rate, and disqualification reasons — to support reporting, and keep the customer databases current and correctly attributed by brand, entering and updating records on the fly during and after calls. Bring disciplined data hygiene to a growing, multi-entity CRM environment.
  • Systems & Self-Service Support: Support the tools and channels that capture and route inbound demand. Help cover and improve the website chatbot across the multi-brand site, including programming FAQs so secondary brands no longer dead-end without a live operator, and contribute to refining call scripts, routing logic, and phone-system configuration as the portfolio and its routing playbook mature.
  • Learning & Growth: Ramp up performance expectations through structured training and hands-on experience, developing enough product and process literacy to qualify customers and route them confidently. Onboarding combines existing training documentation with learning-by-doing, across a set of recurring call scenarios, supported by a close-knit team of specialists and business development managers who answer questions in real time. Because the enterprise is growing quickly, the role is designed to keep expanding in responsibility: mastering intake first, then adding qualification for additional affiliated lines, chatbot/FAQ programming, and CRM configuration over time.

What You Bring

Experience: 1–2 years of professional experience in a phone-based, customer-facing, sales, lead-qualification, or recruitment role, with a track record of high-volume calling, structured qualification, and disciplined follow-up. Comfort making and taking a high volume of inbound calls each day is expected; structured training is provided across a set of recurring call scenarios. Hands-on experience keeping structured data current — spreadsheets, databases, or a CRM is important given the daily data-hygiene demands of the role. This is a training role, intended to develop the person and prepare them for promotion into more senior sales and qualification responsibilities.

Education: Associate's or Bachelor's degree in Sales, Analytics, Sciences, Statistics or equivalent technical training, experience, or certification in related fields.

Core Competencies

  • Strong verbal communication and the ability to quickly build rapport with inbound contacts
  • Organized and disciplined with data entry, record-keeping, and follow-up
  • Coachable and comfortable receiving continuous feedback while learning new systems and scripts
  • Ability to absorb technical, regulated subject matter and explain it clearly to non-experts
  • Comfort maintaining structured data sets and keeping records accurate under a high daily call load
  • Able to work fully remotely and self-manage

Preferred Qualifications

  • Experience with a CRM platform (e.g., Salesforce or similar)
  • Interest in growing into cross-brand qualification and light systems/administration work
  • Analytical, regulatory, public health, life-sciences, or similarly technical academic background, with comfort in statistics and pattern recognition

Work Environment

This is a fully remote, salaried position supporting a high daily volume of inbound calls and messages across multiple affiliated brands. The role requires sustained phone-based engagement, disciplined multitasking across a phone system, CRM, and email inbox, and the ability to self-manage in a remote setting without daily in-person supervision. As Americase continues to grow, the scope of this role is expected to expand accordingly, offering an evolving mix of qualification, systems, and light administrative responsibilities.

This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the role. Americase reserves the right to modify, add, or remove duties as business needs require.

Compensation & Benefits

The base salary range for this role is $58,000–$60,000 USD annually, benchmarked to the Waxahachie / Dallas–Fort Worth, Texas market where Americase is headquartered. This position may also be eligible for a variable, profit-sharing incentive of approximately $12,000–$18,000 USD annually, paid quarterly and/or on an annual basis, and contingent on hire date and the company's financial performance. This incentive is not guaranteed, is not part of base salary, and may vary from year to year.

This is a fully remote position that may be performed from any U.S. state. Consistent with applicable state pay transparency and salary disclosure laws — including, but not limited to, California, Colorado, Washington, New York, Illinois, Minnesota, Nevada, Connecticut, Rhode Island, Maryland, Hawaii, New Jersey, and Washington, D.C. — the range above reflects a good-faith estimate of the compensation Americase reasonably expects to pay for this role at the time of this posting. Actual compensation offered will depend on the successful candidate's qualifications, experience, and location, and will comply with any additional disclosure or notice requirements of the applicant's state of residence.

Benefits: Americase offers a competitive salary and a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) with employer monthly contributions
  • Flexible Spending Account (FSA)
  • Employer-paid Basic Life and Accidental Death & Dismemberment (AD&D) insurance
  • Voluntary short-term and long-term disability coverage
  • Voluntary supplemental benefits (e.g., AFLAC and Globe Life)
  • 401(k) retirement plan
  • Paid holidays
  • 80 PTO hours per year
  • 30 personal hours per year
  • Tuition reimbursement

Pre-Employment Requirements: Employment with Americase is contingent upon successful completion of a background check and any other pre-employment screening required for the role.

Equal Employment Opportunity

Americase is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

Reasonable Accommodations: Americase provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Applicants requiring accommodation during the application or interview process should contact Human Resources.

E-Verify: Americase participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, visit www.e-verify.gov.

Related keywords

SDRSales Development RepresentativeCRMSalesforceLead QualificationInbound SalesData HygieneLithium-ion Fire ContainmentDangerous Goods ComplianceTechnical SalesSales FunnelCustomer DatabaseChatbotFAQ ProgrammingB2B SalesRemote Work

About Americase, LLC.

LinkedInVisit site
Industry
Packaging and Containers Manufacturing
Company size
51-200 employees
Founded
1985
Headquarters
Waxahachie, Tx
LinkedIn followers
2,037

Americase designs and fabricates cutting-edge protection containers for the transportation and storage of high value and hazmat goods. But in fact, we're in the business of mission critical, problem-solving innovation. We provide complex yet efficient and effective answers, based on smart and practical thinking. Our containers are unique to each customer's particular requirements and challenges. Superior functionality and performance are the cornerstones of every Americase container. Each one is meticulously designed and exhaustively tested by our in-house labs to meet only the highest standards. Because our containers are smart, they perform with a proven ruggedness and reliability.

Offices: 6200 N S, I-35E, Waxahachie, Tx 75165, US

Industrial EngineeringMechanical EngineeringTransportationManufacturing
View all jobs at Americase, LLC.

About Americase, LLC.

LinkedInVisit site
Industry
Packaging and Containers Manufacturing
Company size
51-200 employees
Founded
1985
Headquarters
Waxahachie, Tx
LinkedIn followers
2,037

Americase designs and fabricates cutting-edge protection containers for the transportation and storage of high value and hazmat goods. But in fact, we're in the business of mission critical, problem-solving innovation. We provide complex yet efficient and effective answers, based on smart and practical thinking. Our containers are unique to each customer's particular requirements and challenges. Superior functionality and performance are the cornerstones of every Americase container. Each one is meticulously designed and exhaustively tested by our in-house labs to meet only the highest standards. Because our containers are smart, they perform with a proven ruggedness and reliability.

Offices: 6200 N S, I-35E, Waxahachie, Tx 75165, US

Industrial EngineeringMechanical EngineeringTransportationManufacturing
View all jobs at Americase, LLC.

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