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Full-time
bachelor degree
Posted 20d ago
~40 hrs/week
Responsibilities
Oversee the daily management of ACH operations to ensure accurate, timely, and compliant processing of transactions. Provide leadership and coaching to staff while monitoring operational risk and partnering with internal business units to enhance services.
Requirements
Requires a minimum of 5 years of experience in ACH or Treasury Management operations, with a preference for 3 years of supervisory experience. A bachelor's degree in Business, Finance, or a related field is preferred.
Full job description
Job Description:
The ACH Operations Assistant Manager supports the oversight and daily management of ACH Operations to ensure the accurate, timely, and compliant processing of ACH transactions. This role provides leadership to ACH Operations staff, monitors operational risk, supports regulatory compliance, and partners with internal business units to enhance ACH services and operational efficiency.
Main Job Tasks and Responsibilities:
Assist in managing ACH origination, receipt, settlement, returns, reversals, Notifications of Change (NOCs), and exception processing.
Ensure ACH transactions are processed accurately, timely, and in compliance with NACHA Rules and Bank policies.
Oversee ACH balancing, reconciliations, and file transmission activities.
Research and resolve complex operational issues and escalated ACH inquiries.
Identify opportunities to improve processes, controls, and operational efficiency.
Provide daily supervision, coaching, training, and support to ACH Operations staff.
Assist with employee development, performance management, and goal achievement.
Promote a culture of accountability, accuracy, compliance, and customer service excellence.
Monitor ACH activity for operational risk, fraud exposure, and compliance concerns.
Review and approve exceptions, returns, unauthorized transactions, and other high-risk items within established authority limits.
Assist with audits, examinations, risk assessments, and internal control testing.
Ensure compliance with NACHA Rules, Regulation E, BSA/AML, OFAC, UCC Article 4A, and other appAlicable regulations.
Partner with Treasury Management, Deposit Operations, Compliance, Fraud Management, and Commercial Banking teams.
Support ACH client onboarding, risk reviews, implementation activities, and operational readiness assessments.
Assist customers with ACH limits, file transmission issues, operational exceptions, and service enhancements.
Support ACH fraud awareness and customer education initiatives.
Prepare and analyze ACH operational reports, volume trends, exception metrics, and key performance indicators.
Monitor ACH return rates and unauthorized activity to ensure compliance with NACHA thresholds.
Assist with workforce planning, capacity management, and operational forecasting.
Support system implementations, upgrades, testing, and business continuity planning.
Other responsibilities as reasonably required.
Education and Experience:
Bachelor's degree in Business, Finance, Accounting, Banking, or related field preferred.
Minimum 5 years of ACH, Treasury Management Operations, Deposit Operations, or related banking experience.
Minimum 3 years of supervisory, lead, or management experience preferred.
Experience with commercial ACH origination, ACH risk management, and exception processing.
Strong knowledge of NACHA Operating Rules and banking regulations.
Key Competencies:
Strong understanding of ACH operations, settlement processes, and risk management principles.
Excellent analytical, organizational, and problem-solving skills.
Strong verbal and written communication abilities.
High attention to detail and commitment to operational excellence.
Proficiency with ACH processing systems, core banking platforms, Microsoft Office, and reporting tools.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Innovation you can trust, tradition you can count on.
Industry
Financial Services
Company size
501-1,000 employees
Founded
1925
Headquarters
Memphis, Tennessee
LinkedIn followers
11,175
For a hundred years, Evolve Bank & Trust has been dedicated to delivering superior financial services. From our roots in Personal and Business Banking & Lending to our work as pioneers in the Banking-as-a-Service (“BaaS”) provider space, Evolve is recognized as a global leader. Nacha named Evolve a Top 50 ACH Originator, and Tearsheet named Evolve Partner Bank of the Year. Evolve has been voted a Top Workplace every year since 2013 and ranked on Inc. Magazine’s 5000 List of the fastest-growing private companies. Member FDIC. Equal Housing Lender. NMLS# 509256
Offices: 6000 Poplar Avenue, Suite 300, Memphis, Tennessee 38119, US
Personal and Commercial BankingMortgage LendingTrust and Wealth Management ServicesSBA LendingFinTechPaymentsTrust ServicesPhysicians LendingOpen Bankingand BaaS
Based on 471 listings with disclosed salaries, most administrative jobs in Tennessee pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Tennessee right now?
There are currently 5,931 open administrative positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Tennessee?
Companies currently hiring include Covenant Health, Vanderbilt University Medical Center, Erlanger, Ascension, Baptist Memorial Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Tennessee?
Yes — 684 of the 5931 open administrative positions offer remote or hybrid work (311 remote, 373 hybrid).
How do I apply for Administrative jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.