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Jobs at RevSpring (Now Hiring) — 21 open

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Customer Success Partner (Health Systems)

Nashville, Tennessee, United States · On-site

Senior

Job Title: Customer Success Partner (Health Systems) Job Summary: As a Customer Success Partner (CSP), you are the quarterback of the customer relationship for a dedicated, blended book of business across a variety of He…

Skills: Customer Success, Account Management, Consultative Selling, Healthcare IT, Executive Engagement

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Technical Account Manager (Health Plans)

Nashville, Tennessee, United States · On-site

Mid level

Job Title: Technical Account Manager (Health Plans) Job Summary: As a Technical Account Manager (TAM), you are the assigned technical owner for a set of health plan accounts - the person who keeps provider data accurate,…

Skills: Technical Account Management, Data Validation, SQL, API Troubleshooting, Project Management

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Renewal & Retention Coordinator

Nashville, Tennessee, United States · On-site

Mid level

Job Title: Renewal Coordinator Job Summary: RevSpring is seeking a detail-oriented Renewal Coordinator to support our contract renewal operations. This role is an excellent opportunity for a self-motivated professional t…

Skills: Contract Administration, Salesforce, CRM Management, Revenue Cycle Management, Data Integrity

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Clinical Enablement Manager

Nashville, Tennessee, United States · On-site

Senior

Job Title: Clinical Enablement Manager Job Summary: The Clinical Enablement Manager is the practitioner on our clinical services team, bringing the clinical judgment needed to configure our platform correctly for health …

Skills: Clinical Configuration, Taxonomy Management, Customer Implementation, Clinical Health Assessments, Data Analysis

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Clinical Enablement Manager

Boston, Massachusetts, United States · On-site

Senior

Job Title: Clinical Enablement Manager Job Summary: The Clinical Enablement Manager is the practitioner on our clinical services team, bringing the clinical judgment needed to configure our platform correctly for health …

Skills: Clinical Configuration, Taxonomy Management, Customer Implementation, Clinical Health Assessments, Data Analysis

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Account Specialist- Phoenix

Phoenix, Arizona, United States · On-site

Mid level

Job Title: Account Specialist Job Summary: The Account Specialist is an integral member of the Client Services team. The primary responsibility of this position is to provide a high level of support for building and main…

Skills: Account Management, Customer Service, Project Management, Analytical Skills, CRM

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Sales Executive- Community Hospital

Remote OK

Mid level

Job Title: Sales Executive – Community Hospital Job Summary: The Community Hospital Sales Executive is responsible for developing and executing sales strategies focused on community hospitals, regional health systems and…

Skills: Territory Planning, Sales Strategy, Relationship Building, Executive Communication, Consultative Selling

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Healthcare Payer Product Manager, Payer Data Platform

Phoenix, Arizona, United States · On-site

Senior

Job Title: Senior Product Manager, Payer Data Platform Job Summary: The work of building that data asset — ingestion, transformation, enrichment, and attestation — is done by dedicated product and engineering teams. This…

Skills: Product Management, Admin UX Design, Data Pipeline Knowledge, Analytics and Reporting, Payer Operations

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Sales Executive, Financial Services & Consumer Markets (Enterprise Sales)

Remote OK

Senior

Job Title: Sales Executive, Financial Services & Consumer Markets (Enterprise Sales) Position Summary RevSpring is seeking a high-performing Sales Executive to drive new logo acquisition and strategic account growth acro…

Skills: Enterprise Sales, New Logo Acquisition, Consultative Selling, C-Suite Communication, Pipeline Management

RevSpring logoRevSpring

Payer Product Manager, Payer Data Platform

Upper Providence Township, Pennsylvania, United States · On-site

Senior

Job Title: Senior Product Manager, Payer Data Platform Job Summary: The work of building that data asset — ingestion, transformation, enrichment, and attestation — is done by dedicated product and engineering teams. This…

Skills: Product Management, Admin UX Design, Data Pipeline Knowledge, Analytics Product Definition, Payer Operations

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Payer Product Manager, Payer Data Platform

Arden Hills, Minnesota, United States · On-site

Senior

Job Title: Senior Product Manager, Payer Data Platform Job Summary: The work of building that data asset — ingestion, transformation, enrichment, and attestation — is done by dedicated product and engineering teams. This…

Skills: Product Management, Admin UX Design, Data Pipeline Knowledge, Analytics Product Definition, Payer Operations

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Healthcare Data Platform Product Manager

Upper Providence Township, Pennsylvania, United States · On-site

Senior

Job Title: Data Platform Product Manager Job Summary: This is not a feature PM role. The position owns a foundational data platform that every downstream product depends on. Success means fewer bespoke integrations, bett…

Skills: Product Management, Healthcare Data Platforms, Interoperability, FHIR, Provider Data Management

RevSpring logoRevSpring

Healthcare Data Platform Product Manager

Arden Hills, Minnesota, United States · On-site

Senior

Job Title: Data Platform Product Manager Job Summary: This is not a feature PM role. The position owns a foundational data platform that every downstream product depends on. Success means fewer bespoke integrations, bett…

Skills: Product Management, Healthcare Data Platforms, Interoperability, FHIR, Provider Data Management

RevSpring logoRevSpring

Healthcare Product Manager, Payer Data Platform

Columbus, Ohio, United States · On-site

Senior

Job Title: Senior Product Manager, Payer Data Platform Job Summary: The work of building that data asset — ingestion, transformation, enrichment, and attestation — is done by dedicated product and engineering teams. This…

Skills: Product Management, Admin UX Design, Data Pipeline Knowledge, Analytics Product Definition, Payer Operations

RevSpring logoRevSpring

Healthcare Product Manager, Payer Data Platform

Nashville, Tennessee, United States · On-site

Senior

Job Title: Senior Product Manager, Payer Data Platform Job Summary: The work of building that data asset — ingestion, transformation, enrichment, and attestation — is done by dedicated product and engineering teams. This…

Skills: Product Management, Admin UX Design, Data Pipeline Knowledge, Analytics Product Definition, Payer Operations

RevSpring logoRevSpring

Healthcare Product Manager, Payer Data Platform

Boston, Massachusetts, United States · On-site

Senior

Job Title: Senior Product Manager, Payer Data Platform Job Summary: The work of building that data asset — ingestion, transformation, enrichment, and attestation — is done by dedicated product and engineering teams. This…

Skills: Product Management, Admin UX Design, Data Pipeline Knowledge, Analytics Product Definition, Payer Operations

RevSpring logoRevSpring

Application Support Analyst

Hillsborough Township, New Jersey, United States · Hybrid

Entry level

Job Title: Application Support Analyst Job Summary: RevSpring provides patient engagement and revenue cycle management services to its clients. In order to provide the highest quality service to its clients, RevSpring is…

Skills: Troubleshooting, Customer Service, SQL, Database Knowledge, Analytical Skills

RevSpring logoRevSpring

Lead Product Manager, Payer

Remote OK

Senior+

Job Title: Lead Product Manager, Payer About Kyruus at RevSpring Kyruus Health, a business unit of RevSpring, connects people to the right care. RevSpring is a leader in healthcare engagement and payment solutions, servi…

Skills: Product Strategy, Payer Market Expertise, B2B Product Management, Roadmap Prioritization, Beta Program Management

RevSpring logoRevSpring

Healthcare Data Platform Product Manager

Nashville, Tennessee, United States · On-site

Senior

Job Title: Data Platform Product Manager Job Summary: This is not a feature PM role. The position owns a foundational data platform that every downstream product depends on. Success means fewer bespoke integrations, bett…

Skills: Product Management, Healthcare Data Platforms, Interoperability, FHIR, Provider Data Management

RevSpring logoRevSpring

Healthcare Data Platform Product Manager

Columbus, Ohio, United States · On-site

Senior

Job Title: Data Platform Product Manager Job Summary: This is not a feature PM role. The position owns a foundational data platform that every downstream product depends on. Success means fewer bespoke integrations, bett…

Skills: Product Management, Healthcare Data Platforms, Interoperability, FHIR, Provider Data Management

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Showing 1–20 of 21

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Customer Success Partner (Health Systems)

RevSpring

Nashville, Tennessee, United States • On-site

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Senior

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  • Full-time
  • bachelor degree
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Act as the primary strategic owner for a diverse portfolio of health system accounts, managing the customer lifecycle from post-implementation to expansion. Translate platform analytics into value stories for executive stakeholders to drive retention and identify growth opportunities.

Requirements

Requires a bachelor's degree and at least 5 years of experience in Customer Success or Account Management, preferably within SaaS or Healthcare IT. Must possess strong analytical skills to interpret data and the ability to navigate complex health system organizational dynamics.

Full job description

Job Title:  Customer Success Partner (Health Systems)
 
Job Summary: 
As a Customer Success Partner (CSP), you are the quarterback of the customer relationship for a dedicated, blended book of business across a variety of Health System accounts. Your book is built deliberately: a mix of complex enterprise systems, solid mid-tier accounts, and smaller emerging ones.
You own the customer's full arc after implementation – from warm handoff through value realization to expansion. You are a trusted advisor, not a support queue. Your job is to understand each customer's business objectives – expanding patient access, converting online searches into booked appointments, keeping patients in-network, and maintaining accurate provider data – and translate the value of the Kyruus Connect platform into visible progress against those goals.
You will help orchestrate the operational roles assigned to you and pull in specialists as the situation demands. That coordination is what lets you stay focused on strategy, relationships, and value.
 
 
 
Essential Functions:
  • Own the account arc. Serve as the single strategic owner of the relationship from post-implementation handoff through expansion – the clear answer to "who do I call."
  • Deliver insight, not just reporting. Build a deep understanding of the product, each customer's composition, and their objectives, and bring Directors and decision-makers insights they couldn't get on their own – Kyruus Connect analytics tell a compelling, customer-specific story of value and opportunity.
  • Investigate the real need. Look past individual tickets to the patterns beneath them to surface what customers actually need, and turn it into proactive guidance.
  • Lead executive engagement. Run value reviews and QBRs with VP- and Director-level stakeholders on a cadence that scales with account tier, translating data into clear narratives about ROI and next steps.
  • Orchestrate the team. Direct operational teammates and specialists on your accounts so the customer experiences one coordinated relationship.
  • Drive retention and health. Proactively manage account health and run NPS/CSAT programs to protect retention and catch risk early.
  • Fuel growth. Surface expansion signals and proof points to the Sales Account Executive – your role is to narrate value and flag opportunity, not to chase quota.
  • Be the voice of the customer. Partner with Product, Sales, and Implementation to influence the roadmap and improve the customer experience.
     
Minimum Requirements:
Specific Job Skills:
  • At least 5 years in Customer Success, Account Management, or a high-touch consultative role; SaaS or Healthcare IT (especially patient access, provider data, or digital scheduling) strongly preferred
  • Communication mastery: Simplify complex concepts and present them persuasively to both operational users and executive leadership.
  • Relationship focus: Build rapport, earn trust, and navigate the organizational dynamics of a health system.
  • Analytical ability: Comfortably interpret product reporting, adoption data, and performance trends and turn them into "value stories." (You don't need to write SQL or parse logs – your operational partners own that – but you must confidently read and reason about the data.)
  • Orchestration: Coordinate cross-functional resources to deliver a unified customer experience.
  • Adaptability: Manage a portfolio spanning enterprise to emerging accounts and adjust your approach to each customer's maturity.
 
Education: Four-year Bachelor’s Degree from college/university required.
Experience: 1- 3+ years of experience
Supervision: N/A
Certifications: N/A
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources. 
 
Physical Capabilities:  Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
 
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
 
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time.  RevSpring does not discriminate against any group in hiring or employment practices.  Nothing in this job description constitutes a contract for employment.
 

Related keywords

Kyruus ConnectSaaSHealthcare ITPatient AccessProvider DataDigital SchedulingQBRROINPSCSATAccount HealthEnterprise AccountsValue RealizationCustomer LifecycleHealth Systems

About RevSpring

LinkedInVisit site

RevSpring leverages what we know about people to predict payment outcomes so we can improve them.

Industry
Information Technology & Services
Company size
501-1,000 employees
Founded
1981
Headquarters
Nashville, TN
LinkedIn followers
16,499

RevSpring transforms complex financial journeys into intuitive financial pathways by understanding human, historical, and fiscal context. Through data-driven insight, RevSpring designs, analyzes, and improves communications and billing solutions that increase consumer engagement and payment rates. North America’s leading healthcare organizations, revenue cycle management, and accounts receivables management companies trust us to maximize their financial results through dynamic and personalized print, online, phone, email, and text communications and self-service payment options.

Offices: 1131 4th Avenue S, Ste 330, Nashville, TN 37210, US · 4640 Cummings Park Dr, Antioch, Tennessee 37013, US · 38705 Seven Mile Road, Suite 450, Livonia, MI 48152, US · 105 Montgomery Ave., Oaks, PA 19456, US · 23751 N 23rd Ave, Suite 150, Phoenix, Arizona 85085, US

Online Payment PortalConsumer-Centric CommunicationReceivables CommunicationsInteractive Voice Response SystemsSecure e-mailPayment by textReceivables text communicationOnline Statement ViewingRevenue Cycle ManagementAppointment Reminders
View all jobs at RevSpring

About RevSpring

LinkedInVisit site

RevSpring leverages what we know about people to predict payment outcomes so we can improve them.

Industry
Information Technology & Services
Company size
501-1,000 employees
Founded
1981
Headquarters
Nashville, TN
LinkedIn followers
16,499

RevSpring transforms complex financial journeys into intuitive financial pathways by understanding human, historical, and fiscal context. Through data-driven insight, RevSpring designs, analyzes, and improves communications and billing solutions that increase consumer engagement and payment rates. North America’s leading healthcare organizations, revenue cycle management, and accounts receivables management companies trust us to maximize their financial results through dynamic and personalized print, online, phone, email, and text communications and self-service payment options.

Offices: 1131 4th Avenue S, Ste 330, Nashville, TN 37210, US · 4640 Cummings Park Dr, Antioch, Tennessee 37013, US · 38705 Seven Mile Road, Suite 450, Livonia, MI 48152, US · 105 Montgomery Ave., Oaks, PA 19456, US · 23751 N 23rd Ave, Suite 150, Phoenix, Arizona 85085, US

Online Payment PortalConsumer-Centric CommunicationReceivables CommunicationsInteractive Voice Response SystemsSecure e-mailPayment by textReceivables text communicationOnline Statement ViewingRevenue Cycle ManagementAppointment Reminders
View all jobs at RevSpring

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