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Mendota Heights, Minnesota, United States · On-site
$26/hr–$27/hr
Mid level
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$19/hr–$26/hr
Full-time
high school
Medical, Dental, Paid Time Off, Retirement Savings Plans, Life Insurance, Short-term Disability
Posted 1d ago
~40 hrs/week
Responsibilities
The Clinic Business Representative Associate is responsible for greeting patients, performing registration, and collecting demographic and financial data. They also manage the patient lobby, handle telephone inquiries, and assist with office administrative tasks.
Requirements
Candidates must be at least 18 years old and possess at least one year of computer knowledge. Preferred qualifications include a high school diploma or GED, customer service experience, and familiarity with Microsoft Office products.
Full job description
Location Address:
18465 Orchard Trl
Lakeville, MN 55044

Date Posted:
August 05, 2026
Department:
62589920 Allina Health Lakeville Specialty Clinic
Shift:
Day (United States of America)
Shift Length:
8 hour shift
Hours Per Week:
40
Union Contract:
Non-Union-NCT
Weekend Rotation:
None
Job Summary:
Deliver exceptional customer service where it matters most—at the start of every patient’s care journey. As the first point of contact as a Clinic Business Representative Associate, you’ll create a welcoming experience while ensuring accurate, efficient registration that sets the tone for quality care. Ready to make every interaction count and build a career with purpose? Join our team today!
Key Position Details:
1.0 FTE (80 hours per two-week pay period)
8-hour day shift
No weekends
Job Description:
Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Principle Responsibilities
Greets, welcomes, and performs the registration process with patients in person or by phone
Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation.
Assists patients with telephone encounters.
Identifies key words to initiate appropriate responses and de-escalation techniques as needed.
Directs patients to appointment or procedure.
Collects co-pays and/or remaining balances
Obtains signatures from patients as needed.
Responds to questions regarding financial assistance programs.
Performs the End of Day reconciliation process.
May participate in the prescription refill order process as appropriate and in scope for position.
Manages and organizes the patient care lobby (or lobbies) and provides other department support
Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day.
Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed.
May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties.
Performs weekly downtime check.
Active participation in staff meetings.
Other duties as assigned.
Required Qualifications
Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
Minimum 1 year computer knowledge
Preferred Qualifications
High school diploma or GED
Experience with Microsoft Office products (Word, Outlook)
Customer service, clerical, or other business office environment experience
Medical terminology knowledge
Physical Demands
Sedentary:
Lifting weight up to 10 lbs. occasionally, negligible weight frequently
Pay Range
Pay Range: $19.61 to $26.70 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.
Benefit Summary
Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.
Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.
We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.
A not-for-profit health care system, Allina Health cares for patients from beginning to end of life through its hospitals, clinics, rehabilitation sites and retail pharmacies. We believe that something profound happens when our physicians, specialists and employees get to know you—not just as a patient but as a fellow human being.
Offices: 2925 CHICAGO AVE, Minneapolis, Minnesota 55407, us
Based on 1137 listings with disclosed salaries, most administrative jobs in Minnesota pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Minnesota right now?
There are currently 5,032 open administrative positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Minnesota?
Companies currently hiring include Mayo Clinic, Fairview Health Services, Children's Minnesota, Baseline Fitness, Hennepin Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Minnesota?
Yes — 929 of the 5032 open administrative positions offer remote or hybrid work (197 remote, 732 hybrid).
How do I apply for Administrative jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.