Overview Join Our Team as a Mortgage Systems Administrator! Are you passionate about technology, process improvement, and supporting the mortgage lending experience? FORUM Credit Union is looking for a detail-oriented an…
Skills: Loan Origination System Administration, User Access Management, System Configuration, Workflow Administration, Encompass
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Other
bachelor degree
Competitive Base Pay, Student Loan Reimbursement, Tuition Assistance, Wellness Programs, Community Involvement, Paid Volunteer Time
Posted 25d ago
Apply by Jul 15
~40 hrs/week
Responsibilities
The Mortgage Systems Administrator serves as the subject matter expert for the Loan Origination System, managing configuration, user permissions, and third-party integrations. They are responsible for troubleshooting system issues, implementing enhancements, and ensuring alignment with regulatory and security standards.
Requirements
Candidates should have a bachelor's degree in Information Systems or Business and 3-5 years of experience administering mortgage lending systems. Proficiency with Encompass and a strong understanding of the mortgage origination lifecycle are highly preferred.
Full job description
Overview
Join Our Team as a Mortgage Systems Administrator!
Are you passionate about technology, process improvement, and supporting the mortgage lending experience? FORUM Credit Union is looking for a detail-oriented and collaborative Mortgage Systems Administrator to serve as the subject matter expert and primary administrator for our Mortgage Lending System.
In this role, you'll be responsible for the ongoing administration, configuration, support, and optimization of our Loan Origination System (LOS), Point of Sale (POS) platform, and third-party integrations. You'll partner closely with Mortgage Operations, Secondary, Compliance, Risk, Information Security, and IT teams to ensure our systems remain secure, efficient, and aligned with regulatory and business needs.
The Mortgage Systems Administrator plays a critical role in maintaining system stability, implementing enhancements, supporting users, and driving continuous improvements that help deliver an exceptional experience for both employees and members.
Responsibilities
What you'll do:
Administer user accounts, roles, personas, and permissions within the Mortgage Lending System, including access provisioning, deprovisioning, and periodic access reviews
Configure and maintain system settings, business rules, workflows, input forms, and custom fields to support operational needs
Develop, test, document, and implement system enhancements and process improvements
Troubleshoot system issues, manage incidents, monitor system performance, and coordinate resolutions with internal teams and vendors
Manage system releases and updates, including impact analysis, testing, deployment coordination, and stakeholder communication
Support integrations and third-party vendor tools, including document providers, pricing engines, and credit and verification services
Create and maintain reports, dashboards, and data extracts while ensuring data integrity and consistency across environments
Partner with Compliance, Risk, and Information Security teams to support audits, maintain controls, and ensure secure system configurations
Maintain system documentation, procedures, and configuration inventories
Serve as a resource for end users by providing guidance, troubleshooting support, and best practice recommendations
You may enjoy this job if:
You take ownership and are motivated to drive results
You thrive in a highly detailed and process-driven environment
You enjoy solving complex technical and operational challenges
You are passionate about improving systems and finding efficiencies
You can balance multiple priorities while maintaining accuracy
You build strong relationships and work effectively across departments
You enjoy supporting others and serving as a trusted subject matter expert
Qualifications
What we're looking for:
Bachelor's degree in Information Systems, Business, or a related field, or an equivalent combination of education and experience
Three to five years of experience administering or supporting a mortgage lending system or comparable mortgage LOS
Experience with user access management, system configuration, and workflow administration
Prior experience with Encompass and familiarity with reporting and analytics tools preferred
Strong understanding of the mortgage origination lifecycle, from application through closing and funding
Ability to troubleshoot technical and operational issues while effectively partnering with business users and vendors
Employee perks:
Competitive Base Pay
Student Loan Reimbursement
Tuition Assistance
Wellness Programs
Community Involvement and Paid Volunteer Time
Professional Development/Award Winning Training Program
401(k) with Match
Comprehensive Benefits Package
Generous Paid Time Off
Please note: A criminal background screen will be conducted upon hire.
FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Your Money. Your Voice. Federally insured by NCUA and an Equal Housing Opportunity Lender. NMLS #469848
Industry
Financial Services
Company size
201-500 employees
Founded
1941
Headquarters
Fishers, Indiana
LinkedIn followers
3,927
FORUM Credit Union is a financial cooperative providing products and services to meet the needs of our members with innovation and care. FORUM provides services such as free checking accounts, free online bill pay, home equity loans, mortgages, business accounts and auto loans. FORUM is federally insured by the National Credit Union Administration and is an Equal Housing Opportunity lender.
Offices: 11313 USA Parkway, Fishers, Indiana 46037, US
Based on 390 listings with disclosed salaries, most administrative jobs in Indiana pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Indiana right now?
There are currently 5,683 open administrative positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Indiana?
Companies currently hiring include Indiana University Health, Indiana State Park Inns, Franciscan Alliance, Inc., Franciscan Health, Ascension, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Indiana?
Yes — 553 of the 5683 open administrative positions offer remote or hybrid work (202 remote, 351 hybrid).
How do I apply for Administrative jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.