Schaumburg, Illinois, United States · Hybrid
$56k–$70k/yr
AQI REGISTRY IMPLEMENTATION COORDINATOR SCHAUMBURG, IL – FLEXIBLE HYBRID SCHEDULE Feel good about your work—and your workplace. The American Society of Anesthesiologists (ASA) team provides education, resourc…
Skills: Customer Service, Help Desk Support, Ticketing Systems, User Account Management, CRM Tools
Shiloh, Illinois, United States · On-site
SUMMARY Responsible for administrative functions in support of Warriors in the Recruit Sustainment Program (RSP). Plan and execute administrative and personnel functions in support of preparing Warriors for Initial Entry…
Skills: Data Entry, Quality Control, Administrative Support, Personnel Management, Reporting
Bedford Park, Illinois, United States · On-site
$21/hr–$23/hr
Description We are currently seeking a full-time Service Office Administrative Associate to join our team. This role serves as a key point of contact for customers and provides administrative support to the Service, Part…
Skills: Customer Service, Administrative Support, Microsoft Office, Organization, Multi-tasking
Chicago, Illinois, United States · On-site
$100k–$123k/yr
About SAIC For more than 150 years, the School of the Art Institute of Chicago (SAIC) has been a leader in educating the world’s most influential artists, designers and scholars. Located in downtown Chicago with a …
Skills: Academic administration, Curriculum development, Enrollment planning, Assessment, Strategic planning
Springfield, Illinois, United States · On-site
Responsibilities Lincoln Prairie Behavioral Health Center is a 97-bed facility located in Springfield, Illinois. We are dedicated to providing youth with compassionate mental health treatment that encourages self-respons…
Skills: Medical Collections, Accounts Receivable, Inpatient Hospital Billing, Customer Service, Insurance Payer Knowledge
Chicago, Illinois, United States · On-site
$20/hr–$22/hr
Client Coordinator Job Summary Responsibilities include managing clients throughout their lifecycle with the company, taking initial intake calls & providing information to potential clients. Ensures quality care and cli…
Skills: Customer service, Communication skills, Problem solving, Attention to detail, Technical proficiency
Chicago, Illinois, United States · On-site
$38/hr–$61/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Nursing Care, Clinical Supervision, Staff Scheduling, Practice Management, Patient Flow Optimization
Chicago, Illinois, United States · Hybrid
$40k–$85k/yr
Who we are: Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help b…
Skills: Onboarding, Internship Program Management, Employee Engagement, HRIS, Workday
Peoria, Illinois, United States · On-site
Total Rewards OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focu…
Skills: Data Analysis, ERP Systems, Inventory Management, Microsoft Excel, Microsoft Access
Hampshire, Illinois, United States · On-site
Responsibilities Receive and inspect incoming shipments of supplies, materials, and equipment. Verify the accuracy of received items by comparing them to purchase orders and packing slips, noting any discrepancies or dam…
Skills: Organizational Skills, Attention To Detail, Inventory Management Software, Communication Skills, Time Management
Chicago, Illinois, United States · On-site
$18/hr–$25/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Patient Flow Management, Vital Signs Collection, Medical Procedure Assistance, Specimen Collection, Sterilization Protocols
Chicago, Illinois, United States · On-site
$38/hr–$61/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Nursing Care, Clinical Supervision, Practice Management, Staff Scheduling, Patient Flow Optimization
Urbana, Illinois, United States · On-site
$20/hr–$32/hr
OverviewThe Patient Services Representative 3 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash managemen…
Skills: Patient Scheduling, Charge Posting, Cash Management, Patient Registration, EPIC
Naperville, Illinois, United States · On-site
$15/hr–$20/hr
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp…
Skills: Cleaning, Floor Maintenance, Janitorial Services, Customer Routing, Time Management
Chicago, Illinois, United States · On-site
Job Title: SBO Customer Service Specialist Reports to: Director of SBO Position Summary: The Self-Pay Billing Office (SBO) & Customer Service unit is responsible for responding to all incoming inquiries from patients, de…
Skills: Medical Billing, Customer Service, Epic, Insurance Verification, HIPAA Compliance
Crystal Lake, Illinois, United States · On-site
$18/hr–$27/hr
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Customer Service, Patient Scheduling, Insurance Verification, Data Entry, HIPAA Compliance
Chicago, Illinois, United States · On-site
Part-Time Aides OVERVIEW position can be used to assist with the supervision of students during non-instructional activities before, during, and/or after the school day. Part-Time Aides can work for the school, but for n…
Skills: Student Supervision, Child Care, Policy Compliance, Communication, Instruction Following
Illinois, United States · On-site
We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical part in mai…
Skills: Janitorial Cleaning, Custodial Services, Time Management, Chemical Safety, Attention To Detail
Illinois, United States · On-site
We are looking for a reliable and experienced Janitorial Cleaner to perform a variety of cleaning duties to ensure a clean, safe, and orderly environment across assigned facilities. This role plays a critical part in mai…
Skills: Janitorial Cleaning, Custodial Services, Time Management, Chemical Safety, Attention To Detail
Chicago, Illinois, United States · On-site
Re-Opening Miscellaneous Employee Job Description Characteristics of the Class: Temporary role under the supervision of the school Principal responsible for supervision of students and other related duties as required to…
Skills: Student Supervision, Health Screening, Technology Support, Safety Protocol Compliance, Communication
Schaumburg, Illinois, United States • Hybrid
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The Registry Implementation Coordinator serves as the primary point of contact for registry participants, managing onboarding and resolving technical inquiries. The role involves maintaining user accounts, tracking ticket trends, and collaborating with internal teams to improve the user experience.
Candidates should have at least 2 years of experience in help desk or customer service and proficiency with ticketing systems and Microsoft 365. A high school diploma is required, while an associate degree is preferred.
AQI REGISTRY IMPLEMENTATION COORDINATOR
SCHAUMBURG, IL – FLEXIBLE HYBRID SCHEDULE
Feel good about your work—and your workplace.
The American Society of Anesthesiologists (ASA) team provides education, resources, and advocacy to help our members improve the experience and safety of patients in their care. You can be a part of this important work—join more than 160 change-makers, collaborators, and advocates as we continually work towards excellence.
We live our core values of collaboration, dedication, commitment, and improvement every day. And we know that diversity in the way we look, think, learn, and live makes everything ASA does better. Our policies, culture, and people strengthen this commitment every day. As a result, ASA has been named one of the Best and Brightest Companies to Work For in Chicago and the Nation® for the past ten years.
ASA offers flexible hybrid work arrangements, a "dress for your day" mindset, generous time off, plus professional development and educational benefits, so you can write your own story. What's more because ASA is a professional association—not a corporation—we value performance over profits.
Be part of a collaborative, caring community.
The Anesthesia Quality Institute (AQI) was established by the American Society of Anesthesiologists (ASA) in 2008 to facilitate practice-based quality management through education and quality data feedback. The AQI is a Patient Safety Organization (PSO) and home to NACOR, the largest anesthesia registry in the world. NACOR is also a Qualified Registry (QR) and Qualified Clinical Data Registry (QCDR).
The Registry Implementation Coordinator supports the onboarding and day-to-day operational management of registry participants across a portfolio of clinical data registries. This role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues.
Takes personal and complete responsibility for every interaction with a customer by providing world class service to build brand loyalty and ensure retention. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.
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· Serve as the initial point of contact for registry participants, responding to all inquiries (e.g., ticketing system, phone, email, chat, and written format), triaging inquiries, and resolving routine issues. |
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· Record participant feedback, issues, updates, and complaints within Customer Relationship Management (CRM) and/or help desk ticketing system as defined by departmental policies. Share with appropriate staff for awareness and action. Make recommendations based on participant feedback and insights. |
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· Manage and maintain user accounts including setup, permissions, and troubleshooting. |
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· Monitor ticket queues and escalate complex issues appropriately; report on ticket volume and trends. |
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· Provide support on platform functionality and standard workflows. |
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· Support onboarding of new participants and account setup. |
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· Participate in product team meetings for assigned products, providing feedback related to participant audience and related processes. |
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· Develop and maintain user documentation and knowledge base materials. |
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· Perform proactive participant outreach (follow-up service calls). Respond to written correspondence inquiries from participants within established timeframes and policies. |
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· Identify recurring issues and communicate trends to internal teams; collaborate across internal teams to ensure coordinated resolution of issues. |
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· Identify opportunities for upselling or cross-selling based on a deep understanding of participant pain points, NACOR products and long-term needs. |
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· Support meetings and training sessions as needed. |
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· Participate in testing of system updates and product enhancements. |
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· Assist with data entry and data clean-up projects; roster and membership comparisons and supports other department projects, including administrative support, as needed. |
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· Ability to perform work in alignment with ASA core values: Dedication, Collaboration, Commitment to Excellence, Continuous Improvement. |
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· Associates degree preferred. High school diploma required with experience supported by on the job training required. |
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· Minimum 2 years of experience in help desk support or customer service roles. |
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· Experience with ticketing systems (e.g., Atlassian Jira) and Microsoft 365 tools required. |
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· Intermediate knowledge of Microsoft Office applications, Word, Excel, and Outlook. Ability to navigate through PC applications. |
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· Familiarity with user account administration and troubleshooting web-based applications. |
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· Familiarity with CRM tools (e.g., Microsoft Dynamics) is a plus. |
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· Excellent customer service, communication (written and oral), listening, and problem-solving skills including the ability to build trust and rapport. |
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· Proven ability to work collaboratively with diverse teams and stakeholders. |
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· Proven ability to manage multiple priorities simultaneously in a fast-paced environment. |
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· Strong organizational skills, problem solving skills, and attention to detail. |
As part of the health care community, we offer a full slate of health, financial, and wellness benefits to support personal and family needs, including quality medical, dental, and vision insurance at a reasonable cost, 401K match, a free fitness center, breastmilk shipping, CALM subscription, volunteer committees, employee resource groups, and much more. More detailed benefits information can be found at: https://www.asahq.org/about-asa/work-at-asa/benefits.
ASA conducts market analysis of its positions, ensuring the compensation is comparable with jobs of the same level, skills, and abilities. Additionally, ASA believes in the importance of pay equity and consider internal equity of our current team members as part of any final offer. ASA strives to be transparent with our pay practices both internally and externally.
This position is a non-exempt/hourly position. The target hiring pay range for this position is: $56,000/year ($29/hour) to $70,000/year ($35.00/hour). This position is not eligible for a yearly bonus/incentive.
Compensation decisions consider a wide range of factors, including but not limited to relevant experience, skills, certifications, business needs, and organizational policies.
ASA is an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace. Decisions affecting employment are considered without regard to disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected characteristic.
While performing the duties of this job, the employee regularly works in an office environment with light noise. Work may be frequently interrupted. The employee will spend most of the workday sitting, computing, and talking/hearing. May require lifting (boxes) in the 10-25 lb. range requiring the ability to bend at the waist and knee.
ASA has been named one of the Best and Brightest Companies to Work For in the Nation® for four years in a row.
The American Society of Anesthesiologists (ASA) is a medical association that serves more than 53,000 members in the U.S. and around the world. We strive to be the world's premier medical society by offering superior educational opportunities and resources to our members, as well as a positive, empowering environment for our employees. With more than 175 talented, enthusiastic employees, our organization places tremendous value on the contributions, unique expertise, and vast knowledge that every individual brings to our table. Our Schaumburg, Illinois headquarters is home to a variety of member support, education, marketing, and operational functions, while colleagues in Washington D.C. fiercely advocate on behalf of patients, anesthesiologists and the specialty as a whole. Each of us is dedicated to our members and we strive to create an outstanding experience that helps them succeed. This commitment to excellence reaches far beyond our daily tasks—we set high expectations for ourselves, exhibit a strong work ethic and take pride in the results we achieve. Collectively, our desire to keep improving allows us to achieve great things as we seek feedback, pursue knowledge, and strategize to enhance our organization for the future. One tangible result of living these values is being named one of Chicago's Best & Brightest Companies to Work For® in addition to one of the Best and Brightest Companies to Work For in the Nation® for the last four years. ASA was also awarded the Health Champion designation for two consecutive years by the American Diabetes Association®. As we continually seek to strengthen the organization, we welcome individuals who are competent, innovative, motivated, and agile. If this sounds like you, please consider reaching out!
Offices: 1061 American Lane, Schaumburg, IL 60173, US · 905 16th St NW, Washington, District of Columbia 20006, US
Based on 2454 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 10,567 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Northwestern Medicine, Chicago Public Schools, OSF HealthCare, Nevada System of Higher Education, American Addiction Centers, among others. Browse the listings above to see every active employer.
Yes — 1723 of the 10567 open administrative positions offer remote or hybrid work (367 remote, 1356 hybrid).
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