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Student Assistant, Office of People and Organizational Culture
River Forest, Illinois, United States · On-site
Entry level
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Description GENERAL SUMMARY Provide high-quality customer service to current and former students through inbound and outbound phone calls, text messages and emails regarding their federal student loans. Responsibilities …
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$85k–$91k/yr
Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with 3% Employer Match, Life Insurance, Disability Insurance
Posted 14d ago
~40 hrs/week
Remote in Illinois, United States
Responsibilities
Lead a team of Clinical Compliance Auditors and Specialists to ensure adherence to UM and PHM plan requirements. Serve as a clinical liaison to senior management and oversee the reporting of utilization management data to the IPA UM Committee.
Requirements
Requires a Registered Nurse license in Illinois with 3-5 years of experience leading UM and PHM plan requirements. Must have experience in a managed care environment and proficiency in medical terminology and Microsoft Office.
Full job description
Company Description
WHO IS GUIDEHEALTH?
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.
Join us as we put healthcare on a better path!!
Job Description
In this position you will be leading a team of independent and autonomous Clinical Compliance Auditors and Specialists to ensure we follow the outlined Utilization Management (UM) and Population Health Management (PHM) Plan and Member Service Agreement (MSA) clinical requirements. With the assistance of the Clinical Compliance Manager, UM Manger, and PHM Manager you will create and develop annual goals to show clinical compliance is being met in real time by cross collaboration with the Leadership Team. You will strive for continuous improvement and an excellent work balance to produce top-notch results.
WHAT YOU'LL BE DOING
Supervising and directing the day-to-day operations of the clinical compliance auditors and specialists.
Serving as the clinical services liaison to senior management and other company leaders. Assisting in developing coordinated and efficient companywide team processes.
Assisting with coordinating orientation, training, continuing education, and ongoing performance monitoring for clinical compliance auditors and other departments as required.
Working with Leadership to promote the staff’s continued professional growth and education.
In conjunction with the Compliance Manager, UM Manager, and PHM Manager, overseeing and assisting with developing and managing the agenda and meeting minutes for the monthly utilization management data reported to the Independent Physician Association (IPA) UM Committee.
Assisting with facilitating UM and PHM Plan development and adherence.
Identifying UM and PHM Plan requirements and assisting in creating auditing guidelines to ensure clinical staff continue meeting the minimum requirements, including quarterly, semiannual, and annual submission requirements set forth in the UM and PHM Plan.
Serving as a secondary reviewer to ensure adherence to the denial process and all denial compliance audit requirements. Reviewing and ensuring all documentation is submitted in a timely manner.
Supporting the maintenance of confidentiality related to all computer programs, medical records, and other data.
Applying critical thinking skills and decisive judgment while working with minimal supervision.
Ensuring meeting minutes are completed, signed, and uploaded in accordance with UM and PHM Plan requirements.
Assisting with all internal and external audit reviews and submissions.
Completing monthly 30/30 reviews with the clinical compliance auditors and specialists.
Maintaining a professional appearance during on-camera meetings.
Performing other duties as assigned.
Qualifications
WHAT YOU'LL NEED FOR SUCCESS
Registered Nurse with an active and unrestricted license in IL.
Three to five years of experience in leading UM and PHM plan and MSA requirement changes.
Experience in a managed care environment with multiple clients.
Experience in the UM and PHM process and managed care.
Strong organizational, written and presentation skills necessary.
High analytical ability to define and describe complex problems.
Ability to prioritize and react based on rapidly changing business needs.
Proficient in the use of medical terminology and nationally recognized medical criteria.
Computer skills including Microsoft Word, Excel, Outlook, PowerPoint etc.
WHAT WE'D LOVE YOU TO HAVE
Claims processing experience
Coding certificates are a plus
Additional Information
The salary range for this role will depend on the background and experience of the individual, ranging from $85,000.00 to $91,000.00 per year.
ALIVE with Purpose: How We Thrive at Guidehealth
At Guidehealth, our values come to life in everything we do.
We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.
Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare.
With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.
At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member.
And through Empathy in Action, we build stronger connections with those who count on us.
This is what it means to be ALIVE with purpose. This is how we thrive — together — at Guidehealth.
BENEFITS:
While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:
Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.
COMPENSATION:
The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA
This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.
REMOTE WORK TECHNICAL REQUIREMENTS
Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.
SECONDARY EMPLOYMENT
At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.
Guidehealth is an advanced technology-driven health services platform that partners with health systems and clinical networks to bring scale and predictable performance to value-based care. The company augments existing primary care capacity using innovative AI-based protocols, virtually embedded Healthguides™, and a meticulously designed framework to predict those patients most in need of support in and beyond the exam room.
This data driven strategic approach is enhanced by Guidehealth’s award winning administrative services, which improves margins and reduces the burden placed on physicians. Guidehealth is physician-led, supported by passionate leaders who operate with empathy and expertise to ensure the delivery of high-quality care across all patient age groups, and health insurance lines of business.
Visit www.guidehealth.com/careers to view all our open positions.
Offices: Dallas, Texas, US
Information TechnologyHealth CareMedicalArtificial Intelligence (AI)
Based on 2454 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Illinois right now?
There are currently 10,567 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Illinois?
Companies currently hiring include Northwestern Medicine, Chicago Public Schools, OSF HealthCare, Nevada System of Higher Education, American Addiction Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Illinois?
Yes — 1723 of the 10567 open administrative positions offer remote or hybrid work (367 remote, 1356 hybrid).
How do I apply for Administrative jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.