Job Summary: To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order entry t…
Skills: Patient Registration, Insurance Verification, Medical Terminology, Customer Service, Data Entry
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ADMINISTRATIVE ASSISTANT III (DEPARTMENT OF FACILITIES MANAGEMENT) 2650 S. California Ave.
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$17/hr–$26/hr
Full-time, Per diem
high school, professional certificate
Life Insurance
Posted 13d ago
~40 hrs/week
Responsibilities
Perform patient registration, insurance eligibility verification, and payment collection for hospital admissions and outpatient services. Coordinate data flow between medical staff and insurance companies while ensuring patient confidentiality.
Requirements
Requires a high school diploma or GED, with a preference for 6 months of clerical experience and a CHAA certification. Candidates must possess knowledge of health insurance, medical terminology, and the ability to type at least 40 wpm.
Full job description
Job Summary:
To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order entry tasks, checking for Medical Necessity, and verifying insurance eligibility. This position also requires verifying charity eligibility, collecting insurance copayments, deductibles, and all other responsibilities associated with processing a patient visit.
Functions and Duties:
Exhibits excellent customer service skills during any function of the registration process, including understanding when an interpreter is needed, providing patients with additional information regarding Medicare responsibilities, or more information regarding medical directives.
Assist in the flow of data between physicians, physician office staff, nursing floors, ancillary departments, emergency department, patient business services, insurance companies and patients while insuring patient confidentiality is not breached.
Assists patients with verification and pre-certification of insurances and acts a financial advocate for self-pay patients.
Treat patients and coworkers with courtesy and discretion. Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system.
Enters confidential personal health information and financial information into computerized system with a high rate of accuracy.
Collects payment from patients, applies payments and adjustments to patient accounts in the computer system, and reconciles daily cash reports.
Verify that all tests pass Medicare Medical Necessity. In the event a test fails, ensures that the Advanced Beneficiary Notice (ABN) is created and presented to the patient along with an information sheet describing to the patient their options.
Ensure that the Medicare Secondary Payer Questionnaire is accurately completed with the responses provided by the patient and adjust Medicare payment sequence when necessary.
Verify insurance eligibility for each patient using system program, and update the record to reflect any updated information or changes necessary.
Document any and all discrepancies in the patient record that affects insurance.
Confirm charity eligibility for all self-pay patients that meet hospital criteria and discuss the outcome with the patients.
Performs all other duties as assigned.
Minimum Qualifications:
Education
High school diploma or GED equivalent required.
Experience
Minimum of 6 months in an office/clerical role preferred.
Patient access experience in a healthcare setting is preferred.
Certifications, Licenses, and Registrations
Certified Healthcare Access Associate (CHAA) is preferred.
Skills and Abilities
The ability to type a minimum of 40 wpm.
Knowledge of health insurance and medical terminology required.
Must have excellent interpersonal communication skills, and the ability to work with patients, their family and the general public.
Physical Demands:
Must be able to sit and/or stand for prolonged periods of time.
Must be able to wear personal protective equipment (PPE) (mask, gown, gloves) when required.
Must be able to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
Must occasionally lift and/or move up to 25 pounds. May be required with assistance to push someone in a wheelchair.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Related keywords
Patient AccessHealthcare AdministrationMedical NecessityInsurance EligibilityMedicareAdvanced Beneficiary NoticeMedicare Secondary Payer QuestionnaireCHAAPatient Business ServicesElectronic Health RecordsCopaymentsDeductiblesCharity EligibilityHIPAAMedical Directives
Touchette Regional Hospital has been serving area residents since its founding in 1958 as Centreville Township Hospital. It is our purpose and mission to make a difference in the lives of the people and the communities that rely on us for comprehensive healthcare services.
Offices: 5900 Bond Avenue, Centreville, Illinois 62207, US
Based on 2397 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Illinois right now?
There are currently 10,298 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Illinois?
Companies currently hiring include Northwestern Medicine, Chicago Public Schools, Nevada System of Higher Education, OSF HealthCare, American Addiction Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Illinois?
Yes — 1675 of the 10298 open administrative positions offer remote or hybrid work (363 remote, 1312 hybrid).
How do I apply for Administrative jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.