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Full-time
professional certificate
Comprehensive Benefits, PB Benefits and Wellbeing Programs, Career Growth and Development Opportunities
Posted 12d ago
~40 hrs/week
Responsibilities
Manage and grow relationships with small to medium clients to drive repeat business and maximize mailing campaign results. Handle the full proposal process, including contract negotiations, pricing development, and ensuring compliance with USPS regulations.
Requirements
Requires a minimum of 3+ years of applicable work experience with strong negotiation and communication skills. Must be proficient in Microsoft Office and capable of obtaining MDP Certification within the first year.
Full job description
We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.
We’re looking for people who:
Act with urgency, accountability, and purpose
Deliver high quality work with consistency and pride
Collaborate effectively and elevate those around them
Focus on outcomes that drive impact and growth
Job Description:
Pitney Bowes is hiring for a full-time Client Relationship Manager in Orlando, Florida at our Presort Services facility.
Your annual salary will be $60,000. As part of our commitment to a flexible work schedule, this role does not have a set amount of vacation per year.
Your schedule will be Monday through Friday from 9:00AM to 6:00PM EST.
You are a result driven contributor who can manage all client activity while helping our customers receive the maximum results on their mailing campaigns in accordance with USPS regulations. You are a Performance-driven team player who possesses clear verbal and written communications skills and who can be relied upon to exercise sound judgement when managing the expectations of our internal and external clients.
You will:
Manage and build client relationships with small to medium clients to encourage new and repeat business opportunities
Develop and facilitate the proposal process for assigned clients including budget and pricing development, proposal writing, contract negotiations and other client services
Manage Pitney Bowes Presort Services’ relationship with assigned clients by actively preventing issues
Notify client's senior management and/or Pitney Bowes Presort Services management of issues or changes required to enhance and maintain client retention
Provide in-depth analysis and presentations to senior level management
Actively engage representatives of named accounts frequently in person and independently develops client relationships to ensure and maintain client retention
Analyze and evaluate required reporting to assure volumes, pricing and quality are appropriate and service level requirements are met
Work with USPS and functional department management and advises and provides recommendations to clients to improve mail quality (i.e. Critical Entry Time, readability, mail piece design, etc.)
Develop a deep understanding of assigned clients' products and long-term business strategies and identifies additional revenue and business opportunities
Make recommendations and presents proposals to decision makers to increase revenue and profitability
Negotiate contract renewals per Pitney Bowes Presort Services established rate card guidelines and obtains signed contracts for existing contracts up for renewal
Negotiate contract agreements with existing clients that do not have a signed agreement with Pitney Bowes Presort Services to obtain formal agreements
Prioritize plans and communicate regulatory changes for assigned clients and work with them to execute
Develop an effective contract strategy that is measured by the preservation and protection of assigned clients
Determine required contract changes as a result of regulatory changes and negotiate updated contract terms with assigned clients
Represents Pitney Bowes Presort Services at industry events and tradeshows
Obtain within the first year of employment and maintain MDP (Mail Design Professional) Certification
Other duties as assigned
Your Background - As a Client Relationship Manager,you have:
A minimum of 3+ years of applicable work experience
Technical proficiency using Salesforce.com (or similar CRM), SharePoint and internal Points client portal.
Ability to develop and grow long-term client relationships
Strong communication and negotiation skills including the ability to adapt style as needed
Computer skills using Microsoft Office
Ability to make sound decisions with the information at hand
Ability to organize, prioritize and handle multiple work assignments with frequent interruptions
Detail oriented a must
Excellent verbal, written and interpersonal communication skills
Effective listening skills
Our Team: Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.
We will:
Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
We will:
Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally(PB Benefits and Wellbeing Programs)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Pitney Bowes is a technology-driven company that provides digital shipping solutions, mailing innovation, and financial services to clients around the world – including more than 90 percent of the Fortune 500. Small businesses to large enterprises, and government entities rely on Pitney Bowes to reduce the complexity of sending mail and parcels.
Offices: 27 Waterview Dr, Shelton, Connecticut 06484, US · 350 Jordan Rd, Troy, New York 12180, US · 37 Executive Drive, Danbury, CT 06810, US · 9 Rue Paul Lafargue, Saint-Denis, IdF 93210, FR · 68-72 Waterloo Rd, Sydney, NSW 2113, AU
Global EcommerceInk and TonerMailing SuppliesPostage MetersShipping & MailingMail Room OperationsPresort ServicesShippingMailingFinancial Services
Based on 1858 listings with disclosed salaries, most administrative jobs in Florida pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Florida right now?
There are currently 18,556 open administrative positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Florida?
Companies currently hiring include Florida Department of Agriculture and Consumer Services, University of Miami Health System-Uhealth, UF Health, University of Miami Health System, Orlando Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Florida?
Yes — 2141 of the 18556 open administrative positions offer remote or hybrid work (822 remote, 1319 hybrid).
How do I apply for Administrative jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.