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Part-time
Posted 52d ago
~30 hrs/week
Responsibilities
The Front Desk Monitor is responsible for greeting residents and guests, managing phone lines, and ensuring community rules are followed. Additionally, the role involves maintaining the cleanliness of the community center and pool areas.
Requirements
Candidates must possess excellent communication skills and proficiency in MS Office to handle administrative tasks in a fast-paced environment. Physical ability to lift up to 45 lbs and work in high temperatures is required.
Full job description
Do you enjoy helping people feel welcome and connected? We are seeking a friendly, reliable, and professional individual to join our team as a Front Desk Monitor at a beautiful North Phoenix community. The Front Desk Monitor plays a key role in creating a welcoming environment by greeting residents and guests, assisting with inquiries, monitoring activity in the facility, and ensuring that community rules and procedures are followed. This position is ideal for someone who enjoys working with people, has strong communication skills, and can remain attentive and approachable while maintaining a safe and orderly atmosphere.
Primarily responsible for answering the phone lines, managing the front entrance, maintaining the reception desk and utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face. Also includes maintaining cleanliness around the pool area and around front desk, as well as providing top notch customer service for the residents.
Position Responsibilities:
Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors, and vendors.
Ensure compliance with rules and regulations by monitoring residents, guests, vendors, and other individuals present on the premises.
Monitor resident and their guests to ensure compliance with gym and pool rules.
Manage front reception area.
Assist with community events (Fall Festival, Easter Extravaganza, and Winter Carnival, etc.).
Assist in covering shifts for other front desk staff when needed.
Assist with set up and break down of folding chairs and tables as needed.
Filters inbound calls to determine appropriate direction.
Greets all visitors/homeowners and determines their immediate needs.
Monitors pickups/deliveries. Assist with putting away supplies.
Greet and welcome residents and guests to the pool area.
Maintain cleanliness surrounding the pool area (arranging furniture, washing off the deck, etc.).
Maintain cleanliness inside community center (cleaning fingerprints from glass, picking up trash, wiping down counters, etc.).
Monitor Kitchen and Coffee Bar for cleanliness during shift.
Report injuries that may occur while following proper procedures.
Ensure the pool area is prepared as well as closing the pool facility.
Perform other related duties as directed.
Knowledge, Skills & Abilities:
Excellent customer service, interpersonal, and communication skills.
Ability to offer support to administrative support staff with ever-changing needs.
Ability to elicit information from callers and visitors in a professional and efficient manner.
Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
Exceptional organization and tracking skills.
Ability to function efficiently in a high volume, fast-paced environment.
Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e-mail systems.
Ability to interact and work positively and effectively with staff at all levels.
Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
Ability to work collaboratively and cooperatively within the department as well as with other departments.
Ability to interact, answer questions, resolve concerns, deal with conflict in person and work positively and effectively with homeowners and staff at all levels.
Physical Demands & Work Environment:
Sitting at workstation utilizing a computer in an office setting.
Walking throughout the property/facilities as needed.
Setting up, taking down and stacking tables and chairs.
Position involves sitting, standing, stooping, kneeling, pushing, lifting, carrying and moving objects that can weigh up to 45 lbs.
Ability to remain active and mobile under direct sunlight and high temperatures.
Dedicated to Delivering Total Peace of Mind in HOA Management
Industry
Business Consulting and Services
Company size
501-1,000 employees
Founded
1990
Headquarters
Tempe, AZ
LinkedIn followers
4,139
AAM has spent over 35 years doing one thing exceptionally well: managing communities that residents are proud to call home and boards are confident to lead.
With more than 1,000 associations under management, we work across single-family, master-planned, active adult, high-rise, condominium, and commercial communities. That breadth gives our clients something most management companies cannot offer, perspective. We have seen what works, what fails, and what a well-run community actually looks like over the long term.
Board members choose AAM because we treat their responsibility as our own. We bring financial discipline, operational expertise, and local accountability to every partnership. Our role is not to complicate governance, it is to simplify it, so boards can focus on vision rather than administration.
For professionals considering a career in community management, AAM offers something increasingly rare: a company large enough to provide resources and advancement, and grounded enough to make individual contributions matter. Our people stay because the work is meaningful and leadership is accessible.
AAM is a proud member of CAI, the Arizona Association of Community Managers (AACM), and holds BBB Accreditation.
Offices: 1600 W Broadway Rd, Suite 200, Tempe, AZ 85282, US · 16414 San Pedro Ave, 240, San Antonio, Texas 78232, US · 8212 Louisiana Blvd. NE, C, Albuquerque, New Mexico 87113, US · 1963 Commerce Center Circle, A, Prescott, Arizona 86301, US · 15396 N 83rd Ave, D100, Peoria, AZ 85381, US
Planned Development ConsultingProperty ManagementHOA Management Active Adult & Lifestyle Communities Large-Scale Master-Planned CommunitiesCommercial & Mixed-Useand Community Association ManagementManagement Consulting
Based on 698 listings with disclosed salaries, most administrative jobs in Arizona pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Arizona right now?
There are currently 6,758 open administrative positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Arizona?
Companies currently hiring include Banner Health, Arizona Department of Transportation, HonorHealth, Costco Wholesale, ASU Global Academic Initiatives, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Arizona?
Yes — 871 of the 6758 open administrative positions offer remote or hybrid work (300 remote, 571 hybrid).
How do I apply for Administrative jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.