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Jobs at Carvana (Now Hiring) — 2,313 open

Carvana logoCarvana

Process Manager, Sales Operations

Tempe, Arizona, United States · On-site

Mid level$5.2B raised

About Us ADESA, a Carvana-owned company, currently operates over 50 locations throughout the U.S. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services that surround our wholesale vehicle rema…

Skills: Process Management, Change Management, Business Analysis, Project Management, Operational Documentation

Carvana logoCarvana

Paintless Dent Repair Technician - 2nd Shift - $8,000 Bonus

Rocklin, California, United States · On-site

$35/hr–$41/hr

Senior$5.2B raised

We’re looking for paintless dent repair technicians with a minimum of 5 years of professional automotive PDR experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history, and one of the…

Skills: Paintless Dent Repair, Glue-pulling Techniques, Hail Repair, Crease And Body Line Repair, Steel Panel Repair

Carvana logoCarvana

PDR Technician- 2nd Shift - $8,000 Bonus - Relocation Assistance

Rocklin, California, United States · On-site

$35/hr–$41/hr

Senior$5.2B raised

We’re looking for paintless dent repair technicians with a minimum of 5 years of professional automotive PDR experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history, and one of the…

Skills: Paintless Dent Repair, Glue-pulling Techniques, Hail Repair, Crease Repair, Body Line Repair

Carvana logoCarvana

Senior Auto Body Technician - 2nd Shift - $8,000 Bonus

Rocklin, California, United States · On-site

$35/hr–$39/hr

Senior$5.2B raised

We’re looking for Autobody Preppers with a minimum of 5 years of professional automotive bodywork experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastes…

Skills: Plastic Welding, Metal Pulling, Straightening, Shrinking, Stud Welding

Carvana logoCarvana

Auto Body Prepper

Tooele, Utah, United States · On-site

Entry level$5.2B raised

We’re looking for Auto Body Preppers with a minimum of 6 months of professional automotive prepping experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fast…

Skills: Sanding, Masking, Taping, Bagging, Buffing

Carvana logoCarvana

Skilled Auto Body Repair Technician - $6000 Bonus!

Tooele, Utah, United States · On-site

Senior$5.2B raised

We’re looking for Autobody Repair Technicians with a minimum of 5 years of professional automotive bodywork experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the f…

Skills: Plastic Welding, Metal Pulling, Straightening, Shrinking, Stud Welding

Carvana logoCarvana

Senior Automotive Mechanic

San Antonio, Texas, United States · On-site

Mid level$5.2B raised

We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…

Skills: Automotive Repair, Vehicle Diagnostics, Engine Work, Electrical Troubleshooting, Hybrid Vehicle Repair

Carvana logoCarvana

Car Detailer

Oklahoma City, Oklahoma, United States · On-site

$15/hr–$16/hr

Entry level$5.2B raised

We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…

Skills: Vehicle Inspection, Car Detailing, Vacuuming, Driving, Multi-point Inspection

Carvana logoCarvana

Car Detailer

Oklahoma City, Oklahoma, United States · On-site

$15/hr–$16/hr

Entry level$5.2B raised

We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…

Skills: Vehicle Detailing, Vehicle Inspection, Vacuuming, Driving, Time Management

Carvana logoCarvana

Car Detailer

Houston, Texas, United States · On-site

$16/hr–$17/hr

Entry level$5.2B raised

We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…

Skills: Vehicle Inspection, Car Washing, Vacuuming, Multi-point Inspection, Driving

Carvana logoCarvana

Car Detailer

Houston, Texas, United States · On-site

$16/hr–$17/hr

Entry level$5.2B raised

We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…

Skills: Vehicle Inspection, Car Washing, Vacuuming, Multi-point Inspection, Driving

Carvana logoCarvana

Security Guard - ADESA Barnhart

Barnhart, Missouri, United States · On-site

Entry level$5.2B raised

Available Schedule (*subject to change based on business needs, open availability highly preferred*): Monday - Thursday 4:30p-12:00am, Friday 2:00pm-12:00am Starting Pay: $17/hour About Us ADESA, a Carvana-owned company,…

Skills: Customer Service, Attention To Detail, Communication Skills, Conflict Resolution, Data Entry

Carvana logoCarvana

Logistics Manager

Cleveland, Ohio, United States · On-site

Mid level$5.2B raised

COMPENSATION & PERKS Full-Time Salary Position 100% Company paid medical for employee, plus family discounts Paid Time Off (Including your birthday!) 401k with Company Match Pet Benefits Tuition Reimbursement after 6 mon…

Skills: Transportation Operations, People Leadership, Logistics Management, Supply Chain Management, DOT Compliance

Carvana logoCarvana

Car Detailer

Daly City, California, United States · On-site

$19/hr–$20/hr

Entry level$5.2B raised

We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…

Skills: Vehicle Detailing, Vehicle Inspection, Vacuuming, Driving, Time Management

Carvana logoCarvana

Senior Automotive Technician (2nd Shift) - $6000 Bonus

Wood Village, Oregon, United States · On-site

$25/hr–$39/hr

Mid level$5.2B raised

We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…

Skills: Automotive Repair, Vehicle Diagnostics, Engine Work, Electrical Systems Repair, Hybrid Vehicle Repair

Carvana logoCarvana

A-Level Automotive Service Technician (2nd Shift)

Wood Village, Oregon, United States · On-site

Mid level$5.2B raised

We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…

Skills: Automotive Repair, Vehicle Diagnostics, Engine Work, Electrical Troubleshooting, Hybrid Vehicle Repair

Carvana logoCarvana

ASE Master Technician (2nd Shift) - $6000 Bonus

Wood Village, Oregon, United States · On-site

$25/hr–$39/hr

Mid level$5.2B raised

We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…

Skills: Automotive Repair, Diagnostics, Engine Work, Electrical Systems Repair, Hybrid Vehicle Repair

Carvana logoCarvana

Car Detailer

Riverside, California, United States · On-site

$19/hr–$20/hr

Entry level$5.2B raised

We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…

Skills: Vehicle Inspection, Car Washing, Vacuuming, Multi-point Inspection, Customer Satisfaction

Carvana logoCarvana

Security Associate - 1st Shift

Flint, Michigan, United States · On-site

Entry level$5.2B raised

Schedule (Open Availability Highly Preferred): 8AM-4PM Pay Range: $16 hourly As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at our facility to en…

Skills: Customer Service, Verbal Communication, Written Communication, Decision Making, Conflict Resolution

Carvana logoCarvana

Multi-Site Asset Protection Lead

Sacramento, California, United States · On-site

$70k–$74k/yr

Senior$5.2B raised

Pay Range: $70,340-$73,640 annually About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buyi…

Skills: Asset Protection, Multi-site Leadership, Risk Mitigation, Fraud Investigation, Crisis Management

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Showing 1–20 of 2,313

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Process Manager, Sales Operations

Carvana

Tempe, Arizona, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Competitive Pay, Quality Benefits, Holiday and Paid Time Off, Education and Equipment Reimbursement Programs, Matching 401(k), Career Path Opportunities
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Process Manager serves as the single point of intake for sales-side process and system changes, translating business needs into clear requirements. They are responsible for driving end-to-end project delivery, managing change adoption, and maintaining standardized operational documentation.

Requirements

Candidates should have a bachelor's degree preferred and at least 3 years of experience in process, project, or change management supporting sales or operations. Strong communication skills and the ability to manage multiple priorities in a fast-paced environment are required.

Full job description

About Us

ADESA, a Carvana-owned company, currently operates over 50 locations throughout the U.S. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services that surround our wholesale vehicle remarketing efforts, including retail and wholesale reconditioning, transportation, keys, data analytics, and many of our sites serve as market hub distribution centers for Carvana. We remarket hundreds of thousands of vehicles across North America from Dealers, Commercial Lenders, Manufacturers & more. We work in a service industry and embrace a “we” versus “I” culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive, and filled with the best people who are passionate about what they do. We’re also excited about the future! As an industry leader, ADESA is poised for expansion, including investments in facilities, sales growth, and an ever-increasing growth in customer inventory of vehicles for us to remarket! We are looking for great people who want to take this journey with us!

Role and Team

We are seeking a highly organized, results-oriented Process Manager, Sales Operations to join the ADESA Sales Operations team in Tempe, AZ. This role is the dedicated owner of cross-functional process and change management for ADESA’s sales organization — the single point of intake for the process and system changes that affect Sales, Sales Operations, and our sellers. The Process Manager translates business needs into clear requirements, drives the projects that deliver them, and ensures every change is documented, communicated, and adopted, while accounting for its impact across customers, sales teams, and auction operations.

Responsibilities

  • Serve as the single point of intake and ownership for sales-side process and system-change requests — scoping, prioritizing, setting timelines, and driving them through to adoption.
  • Partner with Sales, Sales Operations, Product, Operations, Central Operations, Marketing, Legal, Finance, and IT to gather and document requirements, identify dependencies and risks, and represent the business for features, enhancements, and projects.
  • Review proposed features, enhancements, and projects; surface open questions and gaps and drive them to resolution on behalf of the sales organization.
  • Drive sales-side projects that result in process changes end to end — from kickoff through rollout, communication, and reinforcement.
  • Own change management for the sales organization: assess operational impact, plan rollouts, sequence dependencies, and reinforce adoption.
  • Create, standardize, and maintain sales operations documentation, SOPs, and knowledge-management resources on a centralized platform accessible across teams.
  • Extract institutional knowledge from individuals and transition processes to their correct long-term owners.
  • Draft process-change communications — emails, call scripts, FAQs, and talking points — and coordinate with Marketing on customer-facing changes.
  • Represent the voice of the customer and the field in requirements and design discussions.
  • Track completion and confirm adoption of changes across the field.
  • Identify process inefficiencies and drive automation or workflow improvements.

Qualifications

  • Bachelor’s degree preferred.
  • Minimum of 3 years in process management, project/program management, business analysis, change management, or operational roles supporting sales, operations, or cross-functional teams.
  • Demonstrated ability to run process or change initiatives with multiple stakeholders.
  • Strong written and verbal communication, with experience creating operational documentation, SOPs, and workflow processes.
  • Effective organizational skills and the ability to manage multiple projects and priorities in a fast-paced environment.
  • Ability to understand how process and system changes impact external customers, internal sales teams, and auction operations.

Beneficial Skills:

  • Lean Six Sigma, Business Process Management (BPM), change management (Prosci), PMP, or Agile/Scrum experience.
  • Familiarity with tools such as Azure DevOps, Jira, Smartsheet, Tableau, Salesforce, AMS, or AutoIMS.
  • Background in wholesale automotive, auction, or marketplace operations.
  • Familiarity with AI tools for process automation, data analysis, or communication.

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Must be able to read, write, speak, and understand English.

Legal Stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Related keywords

Lean Six SigmaBusiness Process ManagementBPMProsciPMPAgileScrumAzure DevOpsJiraSmartsheetTableauSalesforceAMSAutoIMSWholesale AutomotiveAuction Operations

About Carvana

LinkedInVisit site

Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .

Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
2012
Headquarters
Tempe, Arizona
LinkedIn followers
105,654
Total funding
$5.2B

Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.

Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US

auto sales and ecommerceE-CommerceAutomotiveInternetAutonomous Vehicles
View all jobs at Carvana

About Carvana

LinkedInVisit site

Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .

Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
2012
Headquarters
Tempe, Arizona
LinkedIn followers
105,654
Total funding
$5.2B

Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.

Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US

auto sales and ecommerceE-CommerceAutomotiveInternetAutonomous Vehicles
View all jobs at Carvana

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