pune, Maharashtra, India · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Technical support, Customer service, Troubleshooting, Python, REST API
Buenos Aires, Argentina · Hybrid
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Technical Support, Windows Administration, Linux Administration, SQL, Virtualization
Tysons, Virginia, United States · Hybrid
$156k–$281k/yr
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Government affairs, Public policy, Regulatory affairs, Legislative advocacy, Financial regulation
Tysons, Virginia, United States · Hybrid
$104k–$187k/yr
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Partner management, Federal government sales, Business development, Channel sales, Strategic planning
Tysons, Virginia, United States · Hybrid
$83k–$150k/yr
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Tax compliance, Sales and use tax, Income tax, ASC 740, Financial reporting
Tysons, Virginia, United States · On-site
$104k–$187k/yr
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Field marketing, Event management, Pipeline generation, Account-based marketing, Sales alignment
Tysons, Virginia, United States · Hybrid
$130k–$234k/yr
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Partner management, Alliance management, Ecosystem development, Sales leadership, Technical evangelism
Tysons, Virginia, United States · Remote OK
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Partner Management, ISV Alliances, Ecosystem Development, Technical Evangelism, Reference Architecture Design
Tysons, Virginia, United States · Hybrid
$130k–$234k/yr
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: AWS Alliance Management, Cloud Co-selling, Partner Management, Enterprise Software Sales, Modern Data Stack
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Sales Compensation Administration, Data Analysis, Microsoft Excel, Xactly, Salesforce
Tysons, Virginia, United States · Hybrid
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Sales Compensation Administration, Data Analysis, Microsoft Excel, Xactly, Salesforce
Tysons, Virginia, United States · On-site
$66k–$120k/yr
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Sales compensation, Data integrity, Salesforce, Xactly, Workday
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Revenue Recognition, Accounting, ASC 606, SaaS, Contract Negotiation
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Revenue Recognition, ASC 606, US GAAP, Technical Accounting, SaaS Accounting
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Revenue Recognition, ASC 606, US GAAP, Technical Accounting, SaaS Accounting
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Revenue Recognition, Accounting, ASC 606, SaaS, Software Licensing
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Revenue Recognition, ASC 606, US GAAP, Technical Accounting, SaaS Accounting
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Revenue Recognition, ASC 606, U.S. GAAP, Technical Accounting, SaaS Accounting
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Revenue Recognition, ASC 606, US GAAP, Technical Accounting, SaaS Accounting
Tysons, Virginia, United States · On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a ma…
Skills: Revenue Recognition, ASC 606, US GAAP, Technical Accounting, SaaS Accounting
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The Cloud Support Engineer provides technical support for the company's business intelligence and cloud product suite. They are responsible for resolving customer issues, maintaining system health, and collaborating with development teams to address product defects.
Candidates must hold a bachelor's degree in a technical field and possess at least two years of IT customer service experience. Proficiency in SQL, Python, or Java, along with strong troubleshooting skills and knowledge of Windows/Linux administration, is required.
Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and AI software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. We are now also at the forefront of AI disruption, providing data via our enterprise semantic layer to AI agents, tools, and platforms.
But that's not all. Strategy is also leading a groundbreaking shift in digital assets, adopting bitcoin as our primary treasury reserve asset in 2020. Since then, we have issued innovative bitcoin-backed securities and have been the leader in bitcoin treasury companies. This visionary move has helped us build a fortress balance sheet, and is solidifying our position as a forward-thinking, innovative force in the market.
Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.
Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.
Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.
Cloud Support Engineers are responsible for providing technical support for a set of Strategy Products. This person dedicates his/her time to resolving customer issues, contributing to the growth of our Strategy Community, and further growing their Strategy Product Knowledge to provide top-notch service. To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others
Responsibilities
Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies
Develop strong relationships with Strategy customers and partners through daily, high quality interactions during customer project development and production system maintenance
Find creative and sophisticated solutions to complex or higher priority problems reported while using Strategy’s product suite through analytical talent and strong troubleshooting abilities
Collaborate and communicate effectively with peers, internal application and software development teams
Prioritize and communicate product defects and enhancements to development teams
Contribute to the growth of the Strategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums
Enhance personal and professional growth by participating in Internal Development Programs
Work in a strong team environment
Qualifications
Bachelor’s degree, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science)
Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies
Windows/Linux system administration knowledge
Minimum of 2 years of IT customer service experience / strong customer focus
Minimum of 1 year of MicroStrategy Platform usage or administration knowledge
Strong analytical and troubleshooting skills and experience
Strong Time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure
Excellent oral and written English communication skills
Preferred
Cloud Certifications (AWS, Azure, Google Cloud)
The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder
We work from the Pune office 5 days a week.
We provide cloud-native, AI-powered enterprise analytics software to thousands of global customers, and leverage 35+ years of software expertise to explore innovation in Bitcoin applications. We believe the combination of our operating structure, Bitcoin strategy, and focus on technology innovation provides a unique opportunity for value creation. We rebranded from MicroStrategy to Strategy in February 2025.
We provide cloud-native, AI-powered enterprise analytics software to thousands of global customers, and leverage 35+ years of software expertise to explore innovation in Bitcoin applications. We believe the combination of our operating structure, Bitcoin strategy, and focus on technology innovation provides a unique opportunity for value creation. We rebranded from MicroStrategy to Strategy in February 2025.
