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$18/hr–$21/hr
Other
high school
Posted 52d ago
Apply by Jun 18
~40 hrs/week
Remote in Arizona, United States, Texas, United States
Responsibilities
The role serves as the primary administrative support and welcoming voice for patients, managing scheduling, insurance verification, and communications. Responsibilities include processing referrals, handling high-volume calls, and coordinating complex exam preparations.
Requirements
Candidates must be high school graduates residing in Arizona or Texas with proficiency in computer systems. Preferred qualifications include some college education and experience in a healthcare environment or high-volume contact center.
Full job description
Where You’ll Work
Hello Humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC)
Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.
Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.
Leaders in Specialized Care:
Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.
Why SJHMC?
Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
Community & Collaboration: Be part of a network committed to global health and well-being.
Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.
This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.
Job Summary and Responsibilities
As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements.Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data.To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals.
Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy.
As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers.
Update patients of the status of their referral or authorizations.
Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers.
Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource.
Communicates, to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions.
Job Requirements
Required
Must Live in Arizona or Texas
High School Graduate
Experience with computer systems, including web based applications
Preferred
1 year of higher education, some college and Experience in a patient-focused healthcare environment
1 year experience in high volume multichannel contact center
We provide quality, compassionate health care at more than 40 hospitals and care centers that are serving communities across California, Arizona and Nevada every minute of every day. And while not everyone may live near a major medical facility, Dignity Health is making health care more accessible by bringing resources closer to where people live and work.
In urban and rural communities alike, residents of all ages and backgrounds have access to primary care, preventive treatment, clinical support, chronic disease management, trauma services, and a host of medical and therapeutic specializations.
With several different ways to activate your search, let us help you to quickly and easily find an affordable, quality medical facility located close to where you need it, when you need it.
Offices: 185 Berry St, San Francisco, CA 94158, US · Chandler, AZ, US · Phoenix, AZ, US · Gilbert, AZ, US · Glendale, AZ, US
Quality Healthcare for EveryoneHospitalHealth CareMedical DeviceNon ProfitMedical
Based on 698 listings with disclosed salaries, most administrative jobs in Arizona pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Arizona right now?
There are currently 6,758 open administrative positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Arizona?
Companies currently hiring include Banner Health, Arizona Department of Transportation, HonorHealth, Costco Wholesale, ASU Global Academic Initiatives, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Arizona?
Yes — 871 of the 6758 open administrative positions offer remote or hybrid work (300 remote, 571 hybrid).
How do I apply for Administrative jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.