L’aviation relie le monde, et Swissport en est un acteur essentiel. Chaque année, nous servons près de 250 millions de passagers, accueillons six millions de visiteurs dans nos salons d’aéroport et traitons plus de cinq …
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Skills: Aircraft marshalling, Cargo handling, Baggage handling, Ground support equipment operation, Communication skills
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Skills: Leadership, Conflict resolution, Oral communication, Written communication, Quality awareness
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Skills: Aircraft cleaning, Attention to detail, Time management, Safety compliance, Communication
✈️ Join Swissport Algeria as HR Business Partner – HR Operations & Compliance At Swissport, we believe operational excellence starts with exceptional people. We are looking for an experienced HR Business Partner &n…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Skills: Heavy equipment maintenance, Diesel engine repair, Automotive diagnostics, Fleet maintenance, Hydraulic systems
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Skills: Ground handling, Cargo handling, Aircraft marshalling, Equipment operation, Health and safety awareness
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passenge…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 20h ago
~40 hrs/week
French
Responsibilities
The Duty Manager is responsible for proactively managing unit operations, ensuring optimal performance, and supervising staff to maintain high standards of safety and customer satisfaction. They must provide a permanent presence on the field to support employees and ensure the smooth execution of daily airport services.
Requirements
Candidates must have confirmed experience in an agency or as a Duty Manager, along with proficiency in both French and English. Strong analytical skills, mastery of reservation systems like Amadeus or E-res, and the ability to work irregular hours including nights and weekends are required.
Full job description
L’aviation relie le monde, et Swissport en est un acteur essentiel. Chaque année, nous servons près de 250 millions de passagers, accueillons six millions de visiteurs dans nos salons d’aéroport et traitons plus de cinq millions de tonnes de fret aérien dans plus de 300 aéroports répartis dans près de 50 pays. Cela fait de nous le leader mondial des services aéroportuaires, avec une présence plus étendue que celle de n’importe quelle compagnie aérienne. Avec près de 63 000 collaborateurs hautement qualifiés, nous veillons chaque jour à ce que les voyages et le commerce international se déroulent sans encombre dans le monde entier, tout en faisant progresser l’innovation dans l’industrie aéronautique. Ensemble, nous façonnons l’expérience aéroportuaire de demain.
Nous recherchons pour l'unité Service Passagers, un/e
DUTY MANAGER AGENCE / ATO (M/F/D) TAUX D’OCCUPATION | ENTRE 85% - 100% STATION | GENÈVE AÉROPORT
MISSION
Gérer proactivement les opérations de votre unité, encadrer le personnel, promouvoir la sécurité, la qualité, la satisfaction client et les valeurs de Swissport.
TÂCHES PRINCIPALES ET RESPONSABILITÉS
Assurer un fonctionnement opérationnel optimal de l'unité, en collaboration avec les autres Duty Managers
Assurer l'engagement opérationnel du personnel en tenant compte de la couverture en personnel allouée et des besoins opérationnels
Favoriser le développement personnel des collaborateurs, en les encadrant de manière à ce qu'ils puissent gagner en autonomie et élargir leurs compétences
Assurer une présence permanente sur le terrain afin de s'assurer de la satisfaction de nos clients, tout en responsabilisant les collaborateurs
PROFIL DE COMPÉTENCES
Excellente connaissance des procédures propres à l'unité concernée. Bonne connaissances générales de l'entreprise
Maîtrise du français et de l'anglais, parlés et écrits
Apte à rédiger des rapports en anglais et en français, afin de pouvoir fournir des informations en cas d'irrégularités, etc.
Pleine maîtrise des outils informatiques requise; aptitude à fournir du support technique aux collaborateurs dans les cas de figure courants et inhabituels
Personnalité consciencieuse, à l'écoute des collaborateurs et des clients
Intérêt pour la conduite du personnel sur le plan opérationnel
Aptitude à analyser, anticiper, prendre des décisions sur le plan opérationnel
Connaissance d’un système de réservation (E-res, Amadeus,…)
CONDITIONS D'ENGAGEMENT
Taux d'occupation entre 85% et 100% non négociable
Expérience confirmée au sein de l'agence ou en tant que Duty Manager, connaissance d’un système de réservation souhaité
Horaires irréguliers, inclus week-ends, horaires de nuit et du dimanche
CALENDRIER
Entrée en fonction : à convenir
Merci de postuler directement en ligne (avec CV actualisé et lettre de motivation). Aucune candidature par email ne sera acceptée.